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DTSTART;TZID=America/New_York:20260918T090000
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SUMMARY:Navigating Conflict: Strategies for Effective Resolution
DESCRIPTION:Professional Development \nFriday\, September 18\, 2026 · Virtual Live \n\nRegister Now → \n\n\nCourse Details \n\nFormatVirtual Live\nLocationVirtual Live (Online)\nDate & TimeFriday\, September 18\, 20269:00 AM – 12:00 PM ET\nPrice$269\nFacilitatorAndrea Miele\nSeats28 seats15 available\nCredits2.75 HRCI · 2.75 SHRM PDC\n\n\n\nGain practical tools to handle conflict with clarity\, confidence\, and collaboration. \n \nIn this 3-hour course\, you will acquire essential skills for managing workplace conflict\, dealing with difficult people\, and navigating toxic work environments. You will learn to identify sources of conflict\, recognize your own conflict style\, and apply effective resolution strategies. Additionally\, the course covers techniques for addressing challenging workplace behaviors\, setting\, and maintaining professional boundaries\, and fostering a positive work environment.  \n \nWho Should Attend: \nManagers\, Supervisors\, Team Leaders\, and Professionals \n \nLearning Objectives:  \nAt the end of this course participants will be able to:  \n\nDefine what conflict is and understand what causes it. \nLearn how conflict can be constructive vs. destructive. \nIntegrating Emotional Intelligence \nIdentify the five approaches to conflict. \nLearn and apply the six steps to resolving conflict. \nRecognize strategies to deal with difficult responses to conflict. \nWho should attend: \nIndividuals seeking to improve their workplace relationships and communication skills. \nEmerging leaders looking to advance their careers. \nLeaders and managers seeking to foster trust when discussing difficult topics. \nHigh potential executives\, first-line or middle managers who want to develop skills in trust building\, holding difficult conversations\, and managing conflict situations. \n\n \nFor those also interested in Mastering Communication Skills\, consider taking the full Talk It Out: Communication & Conflict series. \n  \n\n\nReady to Advance Your Career?\nJoin professionals across the Carolinas who trust Catapult for professional development. \nRegister Now →\n​
URL:https://letscatapult.org/event/navigating-conflict-strategies-for-effective-resolution-2026-09-18/
LOCATION:Virtual Live (Online)
CATEGORIES:Professional Development
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