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SUMMARY:Dealing with Difficult People
DESCRIPTION:Professional Development \nFriday\, October 2\, 2026 · Virtual Live \n\nRegister Now → \n\n\nCourse Details \n\nFormatVirtual Live\nLocationVirtual Live (Online)\nDate & TimeFriday\, October 2\, 20269:00 AM – 12:00 PM ET\nPrice$269\nFacilitatorAshley Wood\nSeats24 seats14 available\nCredits2.75 HRCI · 2.75 SHRM PDC\n\n\n\nDiscover how small shifts in communication and perspective can lead to big changes in how we connect at work. Whether you're leading a team\, working cross-functionally\, or engaging with customers\, the quality of our relationships can shape morale\, collaboration\, and performance.  \n  \nWondering how to handle a disengaged colleague or a tense meeting dynamic? You'll explore these real-world challenges and learn how your own mindset and communication choices can influence outcomes—for the better.  \n  \nThis course offers practical\, creative strategies to foster trust\, defuse tension\, and strengthen rapport with colleagues and customers —even in challenging situations. Through interactive\, scenario-based learning\, you’ll build skills for navigating conflict with confidence\, managing strong emotions professionally\, and creating a climate of respect and openness.  \n \nWho Should Attend \nManagers\, supervisors\, team leaders\, and individual contributor  \n \nLearning Objectives \nAt the end of this course\, participants will be able to: \n\nIdentify the symptoms of contentious relationship \nList the characteristics of difficult people \nRecognize how their actions and attitudes affect others \nUse effective techniques for building positive relationships \n\n\n\nReady to Advance Your Career?\nJoin professionals across the Carolinas who trust Catapult for professional development. \nRegister Now →\n​
URL:https://letscatapult.org/event/dealing-with-difficult-people-october-2026/
LOCATION:Virtual Live (Online)
CATEGORIES:Professional Development
ATTACH;FMTTYPE=image/png:https://letscatapult.org/wp-content/uploads/2026/08/PD_Thumbnail-OOUQzO.png
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