Are you struggling to manage a team of individuals who don't see work or life the same way due to generational differences?
The convergence of multiple generations in today's workplace is a major challenge. Significant differences exist in each generation's values, ambitions, views, and mindset.
This half-day, thought-provoking, interactive course tackles the complexities of managing a multi-age workforce and provides insights and strategies to help you promote respect and minimize generational conflict amongst your team. You will learn the highly effective MEET approach: make time to discuss, explore differences, encourage respect, and take personal responsibility. This approach drives improved communication and collaboration to make your workplace more productive.
Who Should Attend
New and experienced managers and supervisors who want to build a team environment and/or would like to help their current team function more effectively
Learning Objectives
At the end of the course you will be able to:
- Identify characteristics of the different generations represented in today’s workplace
- Recognize issues and situations that may be influenced by generational differences
- Implement strategies to be a successful manager in a multi-generational workplace
- Use M.E.E.T. to communicate effectively and build a respect-filled workplace
- Apply the M.E.E.T. model to a situation you are currently experiencing
This course is part of the Practical Management II Certificate Series.