Classes & Events

If you're looking to learn, you’ve come to the right place!

Check off details about the type of class you’re looking for in the box at the left—delivery method, credit hours and date range—along with descriptive words describing your preferred topic. We’ll return a list of upcoming, available classes that match your topic. If you have questions about the class descriptions, or if you are interested in booking private group training for any of the classes, call us at (866) 440-0302.

Search/Filter
Scroll down after selecting filters to view results.
Keyword Search
Category
Type
Delivery
Recertification Accreditation
Location Of In-Person Class/Event
Need more ways to search? Use our filters and the advanced search at the link below.
Choosing and Using the Best Solution

Overview:

The time has come to make a final decision. In this course, you'll learn how to make smart decisions based on key criteria and decision-making styles. You'll also learn how to plan, manage, evaluate, and celebrate solution implementation.

Designed for:

Managers, supervisors, team leaders, and other business professionals who want to enhance their ability to solve business problems and make effective personal and organizational decisions

Expected Duration:

24 Minutes

Learn more

Overview: The time has come to make a final decision. In this course, you'll learn how to make smart decisions based on key criteria and
Copy URL: https://letscatapult.org/events/choosing-and-using-the-best-solution/
Coaching & Developing Your Team Remotely

Gallup research shows that organizations that have made a strategic investment in employee development report 11% greater profitability and are twice as likely to retain their employees.

Managers play an important role here with more frequent check-ins and coaching conversations being a necessity right now. Companies must ensure that the right coaching and development are provided to close key gaps and ensure that organizations recover faster and adjust more effectively to the new future of work, post-pandemic.

Topics covered in this session include:

  • Basic coaching principles you can start using now guide your employees through new obstacles and challenges
  • Key characteristics of good coaching conversations

Who Should Attend

Managers, Supervisors and HR Professionals

Gallup research shows that organizations that have made a strategic investment in employee development report 11% greater profitability and are twice as likely to retain
Copy URL: https://letscatapult.org/events/coaching-developing-your-team-remotely/
Coaching to Drive Success

Overview:

Successful businesses see the development of talent as an essential activity. This course identifies how coaching helps professional growth, how to develop relationships with coachees, assess their needs, and create goals to meet them.

Expected Duration:

42 minutes

Bundle Includes:

Overview: Successful businesses see the development of talent as an essential activity. This course identifies how coaching helps professional growth, how to develop relationships with
Copy URL: https://letscatapult.org/events/coaching-to-drive-success/
Commercial Insider Threat Awareness

Overview:

Companies face a dual threat to their security: from outsiders trying to access data and systems, and from insiders such as employees, contractors, or partners who misuse their authorized access. Insiders represent a substantial threat because they have knowledge and access to systems, allowing them to bypass security measures through legitimate means. This makes them difficult to detect. To manage potential insider threats, organizations must establish a security framework that protects, detects, and responds to insider risks to systems, assets, and data. This course introduces essential concepts related to insider threats, focusing on employees' role in protecting their company's sensitive data and systems. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.

Expected Duration:

21 minutes

Learn more

Overview: Companies face a dual threat to their security: from outsiders trying to access data and systems, and from insiders such as employees, contractors, or
Copy URL: https://letscatapult.org/events/commercial-insider-threat-awareness/
Communicating Effectively with the “C” Level

Overview:

Does your job require you to communicate mission-critical data with senior executives? Perhaps you have opportunities to influence executive decision-making, but don't know how best to deliver your message. In order to make the most of your communication with the "C" level, you need to be prepared.

Designed for:

Individuals who want to develop or refine their skills for communicating effectively with the "C" Level

Expected Duration:

2 hours

Bundle Includes:

Overview: Does your job require you to communicate mission-critical data with senior executives? Perhaps you have opportunities to influence executive decision-making, but don't know how
Copy URL: https://letscatapult.org/events/communicating-effectively-with-the-c-level/
Communicating in the Virtual Workplace

A mere 13% of employees strongly agree the leadership of their organization communicates effectively with the rest of the organization. That leaves a lot of room for misinformation to spread. Now is a time for leaders to make regular and proactive communication an integral part of their core purpose. In this session you will learn how to handle some of the unique communication challenges presented by a remote environment.

Topics covered include:

  • How to craft your persona for virtual communication
  • Avoiding virtual miscommunication
  • How to stop rumors before they start

 

Who Should Attend

Managers, Supervisors and HR Professionals

A mere 13% of employees strongly agree the leadership of their organization communicates effectively with the rest of the organization. That leaves a lot of
Copy URL: https://letscatapult.org/events/communicating-in-the-virtual-workplace/
Communicating Tactfully and Diplomatically

Overview:

People who communicate with diplomacy and tact are able to inspire confidence. Communicating a difficult message can be very challenging, so preparation is key to a successful outcome. In this course, you'll learn about developing a diplomatic approach to difficult conversations. You'll learn how to avoid meltdowns, apologize, develop empathy, and remove personal biases and how to communicate a difficult message effectively, write diplomatic and tactful e-mails, and handle angry and manipulative coworkers.

Designed for:

Individuals who want to improve their ability to communicate in a more diplomatic and tactful manner

Expected Duration:

1 hour 6 minutes

Bundle Includes:

Overview: People who communicate with diplomacy and tact are able to inspire confidence. Communicating a difficult message can be very challenging, so preparation is key
Copy URL: https://letscatapult.org/events/communicating-tactfully-and-diplomatically/
Communicating Vision to Your Employees

Overview:

Leaders should strive to communicate vision with a sense of integrity and authenticity. Engaging your team with enthusiasm and honesty will help build trust in your leadership and belief in your message. This course provides a general introduction to communicating vision, including its nature and its purpose. You will be guided through numerous techniques and methods to successfully communicate vision, such as personalizing and multiplying a clear message, communicating enthusiasm in an authentic way, and making the organization's vision for the future the employees' own vision.

Designed for:

Supervisors, managers, directors, and individuals who want to develop their leadership skills

Expected Duration:

24 Minutes

Learn more

Overview: Leaders should strive to communicate vision with a sense of integrity and authenticity. Engaging your team with enthusiasm and honesty will help build trust
Copy URL: https://letscatapult.org/events/communicating-vision-to-your-employees/
Communicating with Professionalism and Etiquette

Overview:

Organizations rely on proper communications to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence. Following the accepted norms and behaviors of communicating in the workplace can help you to ensure that your messages are conveyed as you intended. Observing norms enables you to build and nurture your relationships with colleagues, subordinates, and superiors.

This course strengthens your ability to communicate in a professional manner. It walks you through the etiquette of speaking to others in person, as well as on the phone. It then explores the often neglected common rules of written communication, particularly with regard to e-mail. And it considers appropriate ways of communicating using online chat, the best way to conduct yourself during conference calls, and how to set up and use voicemail effectively.

Expected Duration:

1 hour

Learn more

Overview: Organizations rely on proper communications to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the
Copy URL: https://letscatapult.org/events/communicating-with-professionalism-and-etiquette/
Communication and Conflict: Working Effectively with Others

No matter what your role is in an organization, you will not be successful if you cannot work well with others. Whether your customers are internal or external, you must be able to communicate effectively and resolve conflict to achieve and exceed your goals.

In this full day course you will learn how to build successful and productive work relationships through the use of effective communication and conflict resolution skills.

Who Should Attend

Anyone who would like to build better business relationships to maximize their on-the-job performance

Learning Objectives

At the end of this course, participants will be able to:

  • Describe the importance of communication skills in building effective work relationships
  • Identify ways to improve effectiveness in sending messages
  • Develop “I-statements” to foster mutual respect
  • Confirm understanding through paraphrasing
  • Use effective questioning techniques
  • List strategies to help manage their conflict triggers
  • Recognize their personal patterns of behavior in conflict
  • Respond to conflict situations with tact and diplomacy
  • Explain how to use a 5 step process to resolve conflict
  • Identify strategies for handling difficult responses when dealing with conflict
  • Apply the process for resolving conflict to a situation they are facing at work

Delivery Method: Group Live

CPE Field of Study: Personal Development

Prerequisites: None

Program Level: Basic

Advanced Preparation: None

No matter what your role is in an organization, you will not be successful if you cannot work well with others. Whether your customers are
Copy URL: https://letscatapult.org/events/communication-and-conflict-working-effectively-with-others/
Compensation & Benefits Roundtable

Description:

Pay should be predictable and explainable. Are you able to articulate your organization’s compensation strategy and explain to employees how pay decisions are made? If you're the pay decision maker at your organization, this is the Roundtable for you! 

This roundtable is led by Becky Drozdz, Director Total Rewards Solutions Catapult.

Details:

We ask that you enable both video and computer audio to interact throughout the session.

Help us ensure the ongoing value to all participants by arriving ready to take part and offer your insights and experiences in this specialized area of interest. We ask that you sign up only for discussions you plan to attend, to keep seats open for others who can benefit.

If the date you desire to join is sold out, please contact our Community team to join the waitlist: community@letscatapult.org.

Description: Pay should be predictable and explainable. Are you able to articulate your organization’s compensation strategy and explain to employees how pay decisions are made?
Copy URL: https://letscatapult.org/events/compensation-benefits-roundtable/
Competitive Marketing Strategies

Overview:

When developing competitive marketing strategies, one of the most important steps is carrying out effective research and analysis. As well as assessing the external competitive environment, you need to look inward. In other words, you need to assess your organizational capabilities – what unique skills and resources does your organization have and how can it effectively deploy these to deliver a sustainable competitive advantage? In addition, you need to consider your marketing activities – how relevant are your marketing objectives, given your organization's current and potential capabilities? And what kind of profile does the marketing function have in your organization? Addressing questions like these will help you improve and develop strategies that reflect your unique capabilities.

This course describes how to conduct an internal analysis as part of the process of developing competitive marketing strategies. It explains the types of questions you may need to ask about your organizational resources and capabilities. And it describes areas to consider when doing a marketing audit, including innovation activities.

Designed for:

Managers and strategic planners who want to refine their skills for developing and implementing competitive marketing strategies

Expected Duration:

3 hours

Bundle Includes:

Overview: When developing competitive marketing strategies, one of the most important steps is carrying out effective research and analysis. As well as assessing the external
Copy URL: https://letscatapult.org/events/competitive-marketing-strategies/
COMPLIANCE EXPERT: Bullying – Not in the Workplace

Overview:

The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Catherine Guttman-McCabe explains bullying in the workplace and how it can impact an organization.

Designed for:

All employees

Expected Duration:

6 Minutes

Learn more

Overview: The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Catherine Guttman-McCabe explains bullying in the
Copy URL: https://letscatapult.org/events/compliance-expert-bullying-not-in-the-workplace/
COMPLIANCE EXPERT: Bullying – The Manager’s Role

Overview:

The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Wendy Fischman explores the role of managers in preventing bullying and abusive conduct in the workplace.

Designed for:

Managers/Supervisors

Expected Duration:

12 Minutes

Learn more

Overview: The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Wendy Fischman explores the role of
Copy URL: https://letscatapult.org/events/compliance-expert-bullying-the-managers-role/
COMPLIANCE EXPERT: Diversity – Ensuring a Diverse Applicant Pool

Overview:

Diversity carries many benefits to an organization, but attracting a diverse applicant pool isn't always simply a matter of advertising open positions. In this Compliance Expert Impact, Catherine Guttman-McCabe explains steps an organization can take to help ensure a diverse applicant pool.

Designed for:

All employees

Expected Duration:

6 Minutes

Learn more

Overview: Diversity carries many benefits to an organization, but attracting a diverse applicant pool isn't always simply a matter of advertising open positions. In this
Copy URL: https://letscatapult.org/events/compliance-expert-diversity-ensuring-a-diverse-applicant-pool/