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2024 Employment + Labor Law Update

You're invited to attend the 2024 Employment and Labor Law Update, presented by Catapult and Ogletree Deakins. Join us in person in Charlotte, NC or Raleigh, NC as we connect HR professionals and business leaders to the legal updates crucial to running a compliant organization. 

Who Should Attend

This two-day conference is designed to empower human resource professionals, corporate counsel, supervisors and managers, and business owners. This unique offering is a cost-effective opportunity to get specific, practical advice from Ogletree's experienced employment lawyers and Catapult HR experts.

Where

In-person attendees will experience 2024 ELLU from the Harris Conference Center in Charlotte, NC or McKimmon Conference Center in Raleigh, NC.

Register now to reserve your in-person! 

For questions, contact the events team at meeting@letscatapult.org .

You're invited to attend the 2024 Employment and Labor Law Update, presented by Catapult and Ogletree Deakins. Join us in person in Charlotte, NC or Raleigh, NC as we connect HR professionals and business leaders to the legal updates crucial to running a compliant organization.  Who Should Attend This two-day conference is designed to empower human resource professionals, corporate counsel, supervisors and managers, and business owners. This unique offering is a cost-effective opportunity to get specific, practical advice from Ogletree's experienced employment lawyers and Catapult HR experts. Where In-person attendees will experience 2024 ELLU from the Harris Conference Center in Charlotte, NC or McKimmon Conference Center in Raleigh, NC. Register now to reserve your in-person!  For questions, contact the events team at meeting@letscatapult.org .
Copy URL: https://letscatapult.org/events/2024-employment-labor-law-update/
Advanced Communication Skills for the Workplace

The ability to communicate skillfully is one of the significant factors contributing to success in the workplace. However, communication is more than sending explicit messages and listening actively. Effective communication includes understanding and appreciating differing priorities, preferences, motivators, and stressors.

This interactive course includes engaging facilitation with contemporary video and practical applications to create a personalized learning experience. Core to the program is the Everything DiSC Workplace® Profile, a simple tool to help people communicate and work more effectively together. This report uses individual assessment data to provide information about workplace priorities and preferences. Additionally, it allows people to learn how to communicate better with colleagues with different priorities and preferences.

 

Who Should Attend:

Supervisors, managers, leaders, HR professionals, and employees who would like to improve their communication skills.

 

Learning Objectives:

At the end of this course, participants will be able to:

  • Describe the DiSC® model and the Everything DiSC Workplace® Map
  • Identify their style and explore the priorities that drive them during the workday
  • Describe similarities and differences among the DiSC® styles that may impact communication
  • Identify ways to increase their effectiveness when communicating with each style
  • Apply People-Reading principles to learn to recognize others’ DiSC® styles
  • Apply the DiSC® Model to communicate and build more effective relationships at work

 

Note

The Everything DiSC® Workplace Profile Assessment will need to be completed prior to the course. The price of the public course includes the cost of the assessment. After the assessment has been activated, cancellation will include a $125.00 assessment fee.

 

The ability to communicate skillfully is one of the significant factors contributing to success in the workplace. However, communication is more than sending explicit messages and listening actively. Effective communication includes understanding and appreciating differing priorities, preferences, motivators, and stressors. This interactive course includes engaging facilitation with contemporary video and practical applications to create a personalized learning experience. Core to the program is the Everything DiSC Workplace® Profile, a simple tool to help people communicate and work more effectively together. This report uses individual assessment data to provide information about workplace priorities and preferences. Additionally, it allows people to learn how to communicate better with colleagues with different priorities and preferences.   Who Should Attend: Supervisors, managers, leaders, HR professionals, and employees who would like to improve their communication skills.   Learning Objectives: At the end of this course, participants will be able to: Describe the DiSC® model and the Everything DiSC Workplace® Map Identify their style and explore the priorities that drive them during the workday Describe similarities and differences among the DiSC® styles that may impact communication Identify ways to increase their effectiveness when communicating with each style Apply People-Reading principles to learn to recognize others’ DiSC® styles Apply the DiSC® Model to communicate and build more effective relationships at work   Note The Everything DiSC® Workplace Profile Assessment will need to be completed prior to the course. The price of the public course includes the cost of the assessment. After the assessment has been activated, cancellation will include a $125.00 assessment fee.  
Copy URL: https://letscatapult.org/events/advanced-communication-skills-for-the-workplace-2/
Advanced FMLA: Handling Complex Leave Issues

The Family and Medical Leave Act (FMLA) is one of the most complicated and confusing employment laws that organizations with 50 employees or more must administer. The law includes many nuances that can lead to unpleasant results, and new FMLA regulations are raising even more questions.

Go beyond the basics of FMLA and explore the potential mistakes confronting employers during this half-day course. You will discover practical solutions to the most troublesome FMLA issues and how to legally “end” extended leaves of absence with confidence. You will leave this program with a deeper understanding of this leading labor law.

Who Should Attend

HR professionals who would like to increase their knowledge of fundamental HR practices

Learning Objectives

At the end of the course you will be able to:

  • Understand the intricacies of the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and Workers' Compensation laws
  • Explain how the FMLA regulations will affect your organization
  • Recognize when the FMLA, ADA, and Workers' Compensation laws overlap and identify how to properly resolve the overlap
  • Develop practical solutions to compliance problems and mistakes
  • Bring extended and multi-issue leaves of absence to a conclusion
The Family and Medical Leave Act (FMLA) is one of the most complicated and confusing employment laws that organizations with 50 employees or more must administer. The law includes many nuances that can lead to unpleasant results, and new FMLA regulations are raising even more questions. Go beyond the basics of FMLA and explore the potential mistakes confronting employers during this half-day course. You will discover practical solutions to the most troublesome FMLA issues and how to legally “end” extended leaves of absence with confidence. You will leave this program with a deeper understanding of this leading labor law. Who Should Attend HR professionals who would like to increase their knowledge of fundamental HR practices Learning Objectives At the end of the course you will be able to: Understand the intricacies of the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and Workers' Compensation laws Explain how the FMLA regulations will affect your organization Recognize when the FMLA, ADA, and Workers' Compensation laws overlap and identify how to properly resolve the overlap Develop practical solutions to compliance problems and mistakes Bring extended and multi-issue leaves of absence to a conclusion
Copy URL: https://letscatapult.org/events/advanced-fmla-handling-complex-leave-issues/
Becoming The Totally Responsible Person®

Is your workplace littered with blame and a lack of ownership? Do you have employees who are negative and create a toxic work environment? How many employees blame others, including their customers, for their difficult day? Are you accepting of gossip and criticism? 

Are your employees demonstrating a victim mentality, taking no ownership of their attitude or behavior? 

The question is: How do you infuse your organization with a culture of responsibility, cooperation, respect, and teamwork and get beyond these deadly behaviors? 

Becoming The Totally Responsible Person (TRP®) class is a practical, two-part workshop. It will help every employee — leader and individual contributor — to learn innovative and proven ways to control negative emotions, beliefs, or habits that impede cooperation and productivity. 

The workshop is non-threatening yet profoundly impacts those who attend. It is fast-paced and includes lectures, role plays, skits, group discussions, and reflection.  

 

Who Should Attend

This workshop is effective for all levels within the organization — individual contributors, supervisors, managers, and leaders. Anyone who wants to lead others or manage one’s own professional and personal life more effectively will benefit from this course. 

Learning Objectives

At the end of this course, participants will be able to:

  • Eliminating any “Victim Mentality” in Ourselves (victim vs. victim mentality)
  • Becoming the Totally Responsible Person (TRP)
  • Dealing with the Victim Mentality in Others
Is your workplace littered with blame and a lack of ownership? Do you have employees who are negative and create a toxic work environment? How many employees blame others, including their customers, for their difficult day? Are you accepting of gossip and criticism?  Are your employees demonstrating a victim mentality, taking no ownership of their attitude or behavior?  The question is: How do you infuse your organization with a culture of responsibility, cooperation, respect, and teamwork and get beyond these deadly behaviors?  Becoming The Totally Responsible Person (TRP®) class is a practical, two-part workshop. It will help every employee — leader and individual contributor — to learn innovative and proven ways to control negative emotions, beliefs, or habits that impede cooperation and productivity.  The workshop is non-threatening yet profoundly impacts those who attend. It is fast-paced and includes lectures, role plays, skits, group discussions, and reflection.     Who Should Attend This workshop is effective for all levels within the organization — individual contributors, supervisors, managers, and leaders. Anyone who wants to lead others or manage one’s own professional and personal life more effectively will benefit from this course.  Learning Objectives At the end of this course, participants will be able to: Eliminating any “Victim Mentality” in Ourselves (victim vs. victim mentality) Becoming the Totally Responsible Person (TRP) Dealing with the Victim Mentality in Others
Copy URL: https://letscatapult.org/events/becoming-the-totally-responsible-person-2/
Being an Effective Leader

Without effective leaders, no amount of money, resources, or talent will ever achieve sustainable success for any organization. Being an effective leader is incredibly challenging. Unlike managers, who influence due to their position and title authority, leaders are influential because people choose to follow them. 

In this course, participants will work with key leadership competencies contributing to superior performance. These leadership skills and behaviors will assist anyone in being an effective leader, one that others readily and enthusiastically follow.  

Who Should Attend:

Managers, supervisors, and HR professionals. This workshop is a great development opportunity for high-potential employees or leaders identified in the succession planning process. Anyone who wants to grow and develop as a leader, no matter what role or position within an organization. 

Learning Objectives

At the end of this course, participants will be able to:

  • Discern the differences between leaders and managers
  • Identify characteristics of effective leaders
  • Define credibility using five credibility factors
  • Describe ten leadership competencies
  • Develop a leadership vision that reflects their commitment to being an effective leader
  • Apply leadership competencies to manage a current leadership challenge
  • Create a plan for developing their leadership effectiveness
Without effective leaders, no amount of money, resources, or talent will ever achieve sustainable success for any organization. Being an effective leader is incredibly challenging. Unlike managers, who influence due to their position and title authority, leaders are influential because people choose to follow them.  In this course, participants will work with key leadership competencies contributing to superior performance. These leadership skills and behaviors will assist anyone in being an effective leader, one that others readily and enthusiastically follow.   Who Should Attend: Managers, supervisors, and HR professionals. This workshop is a great development opportunity for high-potential employees or leaders identified in the succession planning process. Anyone who wants to grow and develop as a leader, no matter what role or position within an organization.  Learning Objectives At the end of this course, participants will be able to: Discern the differences between leaders and managers Identify characteristics of effective leaders Define credibility using five credibility factors Describe ten leadership competencies Develop a leadership vision that reflects their commitment to being an effective leader Apply leadership competencies to manage a current leadership challenge Create a plan for developing their leadership effectiveness
Copy URL: https://letscatapult.org/events/being-an-effective-leader-2/
Catapult Connections: Coffee & Company Culture: The Employee Experience

Join us In-Person with Coffee and Pastries at our Charlotte Training Center as we interactively discuss the pivotal role of Company Culture and the Employee Experience. We’ll dive into why fostering a positive culture is not just a trend, but a strategic imperative for organizational success. You’ll discover how cultivating a supportive and inclusive environment enhances employee satisfaction, fuels productivity, and drives business outcomes. Together we’ll explore key elements that cultivate a supportive and inclusive environment, strategies for fostering collaboration, how to promote employee well-being, and way to nurture a sense of belonging.

Don’t miss the opportunity to engage in dynamic conversations, exchange ideas, gain practical insights, and discover actionable steps to elevate your company culture.

Join us In-Person with Coffee and Pastries at our Charlotte Training Center as we interactively discuss the pivotal role of Company Culture and the Employee Experience. We’ll dive into why fostering a positive culture is not just a trend, but a strategic imperative for organizational success. You’ll discover how cultivating a supportive and inclusive environment enhances employee satisfaction, fuels productivity, and drives business outcomes. Together we’ll explore key elements that cultivate a supportive and inclusive environment, strategies for fostering collaboration, how to promote employee well-being, and way to nurture a sense of belonging. Don’t miss the opportunity to engage in dynamic conversations, exchange ideas, gain practical insights, and discover actionable steps to elevate your company culture.
Copy URL: https://letscatapult.org/events/catapult-connections-coffee-company-culture-the-employee-experience/
Catapult Connections: Giving Great Presentations over Coffee

Join us for coffee, pastries and learning at our Charlotte Training Center where you will find out that creating and delivering professional presentations is not a skill most people are comfortable with. In this In Person session we will go over the presentation process: from learning about your audience, creating the narrative you want to get across by using the presentation framework, the dos and don’ts of using PowerPoint, dealing with nerves, interruptions, questions, and more. 

Join us for coffee, pastries and learning at our Charlotte Training Center where you will find out that creating and delivering professional presentations is not a skill most people are comfortable with. In this In Person session we will go over the presentation process: from learning about your audience, creating the narrative you want to get across by using the presentation framework, the dos and don’ts of using PowerPoint, dealing with nerves, interruptions, questions, and more. 
Copy URL: https://letscatapult.org/events/catapult-connections-giving-great-presentations-over-coffee/
Communication and Conflict: Working Effectively with Others

No matter what your role in an organization is, you will not be successful if you cannot work well with others. Whether your customers are internal or external, you must be able to communicate effectively and resolve conflict to achieve and exceed your goals. 

This full-day course will teach you how to build successful and productive work relationships through effective communication and conflict-resolution skills. 

Who Should Attend

Anyone who would like to build better business relationships to maximize their job performance

Learning Objectives

At the end of this course, participants will be able to:

  • Describe the importance of communication skills in building effective work relationships
  • Identify ways to improve effectiveness in sending messages
  • Develop “I-statements” to foster mutual respect
  • Confirm understanding through paraphrasing
  • Use effective questioning techniques
  • List strategies to help manage their conflict triggers
  • Recognize their personal patterns of behavior in conflict
  • Respond to conflict situations with tact and diplomacy
  • Explain how to use a 5 step process to resolve conflict
  • Identify strategies for handling difficult responses when dealing with conflict
  • Apply the process for resolving conflict to a situation they are facing at work
No matter what your role in an organization is, you will not be successful if you cannot work well with others. Whether your customers are internal or external, you must be able to communicate effectively and resolve conflict to achieve and exceed your goals.  This full-day course will teach you how to build successful and productive work relationships through effective communication and conflict-resolution skills.  Who Should Attend Anyone who would like to build better business relationships to maximize their job performance Learning Objectives At the end of this course, participants will be able to: Describe the importance of communication skills in building effective work relationships Identify ways to improve effectiveness in sending messages Develop “I-statements” to foster mutual respect Confirm understanding through paraphrasing Use effective questioning techniques List strategies to help manage their conflict triggers Recognize their personal patterns of behavior in conflict Respond to conflict situations with tact and diplomacy Explain how to use a 5 step process to resolve conflict Identify strategies for handling difficult responses when dealing with conflict Apply the process for resolving conflict to a situation they are facing at work
Copy URL: https://letscatapult.org/events/communication-and-conflict-working-effectively-with-others/
Computer Basics: Windows and more

This class is recommended for learners with little or no prior computer/software experience who need to organize files and folders, search for items on their computers, and use and personalize Windows. Participants will also learn how to browse the Web and understand viruses and malware. 

 

Contents:

  • Computer basics
  • Computer components
  • What makes computers work
  • Managing computer contents
  • Storing items on your computer
  • Working with folders
  • Working with files
  • Searching for content and using Help
  • Searching for data on your computer
  • Customizing Windows
  • Shortcuts
  • System settings
  • Using the Internet
  • Browsing the Web
  • Security and maintenance

 Note: This course will be taught using the windows operating system environment

This class is recommended for learners with little or no prior computer/software experience who need to organize files and folders, search for items on their computers, and use and personalize Windows. Participants will also learn how to browse the Web and understand viruses and malware.    Contents: Computer basics Computer components What makes computers work Managing computer contents Storing items on your computer Working with folders Working with files Searching for content and using Help Searching for data on your computer Customizing Windows Shortcuts System settings Using the Internet Browsing the Web Security and maintenance  Note: This course will be taught using the windows operating system environment
Copy URL: https://letscatapult.org/events/computer-basics-windows-and-more/
Conducting Effective Performance Reviews

Do you dread giving performance reviews? Do you need help to provide your employees with meaningful feedback that will impact their productivity?

In this course, you will evaluate your current processes, learn critical strategies for assessing and discussing performance, and create a plan with specific action items to boost your performance review skills. 

Who Should Attend

New and experienced managers and supervisors who want to improve their ability to evaluate their employees in a thorough, clear, and consistent way, leading to increased productivity

Learning Objectives

At the end of the course, you will be able to:

  • Understand the components of an effective performance review
  • Identify factors to evaluate performance
  • Differentiate performance levels
  • Identify key elements in conducting a performance review discussion
  • Create an appropriate and effective development plan

This course is part of the Practical Management I Certificate Series

Do you dread giving performance reviews? Do you need help to provide your employees with meaningful feedback that will impact their productivity? In this course, you will evaluate your current processes, learn critical strategies for assessing and discussing performance, and create a plan with specific action items to boost your performance review skills.  Who Should Attend New and experienced managers and supervisors who want to improve their ability to evaluate their employees in a thorough, clear, and consistent way, leading to increased productivity Learning Objectives At the end of the course, you will be able to: Understand the components of an effective performance review Identify factors to evaluate performance Differentiate performance levels Identify key elements in conducting a performance review discussion Create an appropriate and effective development plan This course is part of the Practical Management I Certificate Series
Copy URL: https://letscatapult.org/events/conducting-effective-performance-reviews/
Developing Others Through Coaching

Coaching is much more than standing on the sideline and barking out orders in business. Coaching can be a highly effective way to help your employees perform to their potential.

In this interactive course, you will learn what coaching is, how to be effective, and how to use coaching to maximize your team's performance.

Who Should Attend

Supervisors, managers, and HR professionals who would like to use coaching to maximize employee performance and achieve business goals

Learning Objectives

At the end of this course, participants will be able to:

  • Define coaching and its value to the workplace
  • Describe the characteristics of an effective coach
  • Apply listening and questioning in coaching sessions
  • Describe each of the components of the coaching process
  • Conduct a coaching session using all five steps of an effective coaching session
  • Integrate coaching seamlessly into daily interactions using 3 coaching habits

This course can be taken as part of the Practical Management I Certificate Series or independently.

Coaching is much more than standing on the sideline and barking out orders in business. Coaching can be a highly effective way to help your employees perform to their potential. In this interactive course, you will learn what coaching is, how to be effective, and how to use coaching to maximize your team's performance. Who Should Attend Supervisors, managers, and HR professionals who would like to use coaching to maximize employee performance and achieve business goals Learning Objectives At the end of this course, participants will be able to: Define coaching and its value to the workplace Describe the characteristics of an effective coach Apply listening and questioning in coaching sessions Describe each of the components of the coaching process Conduct a coaching session using all five steps of an effective coaching session Integrate coaching seamlessly into daily interactions using 3 coaching habits This course can be taken as part of the Practical Management I Certificate Series or independently.
Copy URL: https://letscatapult.org/events/developing-others-through-coaching/
Essentials of HR Certificate Program

Today’s HR professional balances more responsibilities and faces higher expectations than ever before. Meeting the challenges of the modern workplace requires a solid HR foundation.

In this three-day comprehensive course, you will learn the essential elements of the Human Resources function. You will discover the fundamental regulatory and compliance knowledge needed to protect yourself and your organization. You will also expand your knowledge of hiring, new employee orientation, record keeping, ADA, EEO, discrimination, harassment, safety, FLSA, COBRA, HIPAA, FMLA, total rewards, and more.

Who Should Attend

HR professionals who would like to increase their knowledge of fundamental HR practices, other professionals with HR responsibilities who need to know how regulatory and compliance issues affect their organization, and international HR personnel who would like to increase their knowledge of the fundamental HR practices in the United States.

Learning Objectives

At the end of the course you will be able to:

  • Know the role, value and challenges of HR professionals   
  • Understand importance of operating like an HR Business Partner  
  • Be able to identify EEOC laws that impact HR   
  • Understand the significance of workforce and talent acquisition planning   
  • Understand the importance of a robust career development plan  
  • Understand the concept of total rewards  
  • Know how to develop a comprehensive compensation program  
  • Be able to describe the key areas of FLSA  
  • Understand FMLA and the importance of this benefit 
  • Understand the importance of fostering an inclusive workplace  
  • Know the components of performance management  
  • Know how to coach managers through performance issues 
  • Understand the different types of EEOC charges and their process 
  • Define types of harassment and its impact on the workplace  
  • Know how to successfully complete a workplace investigation 

Topics Covered:

  • Role of HR & Importance of being an HR Business Partner 
  • Recruiting and Selection 
  • Employment Discrimination    
  • Sexual Harassment & Other Types of Harassment    
  • Compensation    
  • FMLA 
  • Workplace Investigations 
  • Counseling, Discipline, and Discharge 

Today’s HR professional balances more responsibilities and faces higher expectations than ever before. Meeting the challenges of the modern workplace requires a solid HR foundation. In this three-day comprehensive course, you will learn the essential elements of the Human Resources function. You will discover the fundamental regulatory and compliance knowledge needed to protect yourself and your organization. You will also expand your knowledge of hiring, new employee orientation, record keeping, ADA, EEO, discrimination, harassment, safety, FLSA, COBRA, HIPAA, FMLA, total rewards, and more. Who Should Attend HR professionals who would like to increase their knowledge of fundamental HR practices, other professionals with HR responsibilities who need to know how regulatory and compliance issues affect their organization, and international HR personnel who would like to increase their knowledge of the fundamental HR practices in the United States. Learning Objectives At the end of the course you will be able to: Know the role, value and challenges of HR professionals    Understand importance of operating like an HR Business Partner   Be able to identify EEOC laws that impact HR    Understand the significance of workforce and talent acquisition planning    Understand the importance of a robust career development plan   Understand the concept of total rewards   Know how to develop a comprehensive compensation program   Be able to describe the key areas of FLSA   Understand FMLA and the importance of this benefit  Understand the importance of fostering an inclusive workplace   Know the components of performance management   Know how to coach managers through performance issues  Understand the different types of EEOC charges and their process  Define types of harassment and its impact on the workplace   Know how to successfully complete a workplace investigation  Topics Covered: Role of HR & Importance of being an HR Business Partner  Recruiting and Selection  Employment Discrimination     Sexual Harassment & Other Types of Harassment     Compensation     FMLA  Workplace Investigations  Counseling, Discipline, and Discharge 
Copy URL: https://letscatapult.org/events/essentials-of-hr-certificate-program-2/
Executive Lunch

Is the daily grind making it challenging to find time for best practices? As a leader, you've got a lot on your plate. Your time is valuable, and how you choose to spend it can make all the difference. Catapult is here to connect you, our member, to networks of thriving employers with best practices you can implement today, bringing ideas and facilitating conversations that reenergize you in your leadership role.   

Join us for our upcoming executive lunch, C-Suite Partnerships, and dive into innovative strategies for driving your business success. Engage in discussions on current topics such as building your leadership team, competitive compensation strategy, succession planning, and more facilitated by our CEO Cheryl Richards, Ph.D., with our Catapult experts.   

With 65 years of HR experience, we are your strategic HR partners, here to build better conversations around the role of HR in helping you achieve your business goals and empower you as your organization's leader. Are you ready to succeed together? Sign up today for our executive lunch in your area.   

For questions, please reach out to the events team at meeting@letscatapult.org.

Is the daily grind making it challenging to find time for best practices? As a leader, you've got a lot on your plate. Your time is valuable, and how you choose to spend it can make all the difference. Catapult is here to connect you, our member, to networks of thriving employers with best practices you can implement today, bringing ideas and facilitating conversations that reenergize you in your leadership role.    Join us for our upcoming executive lunch, C-Suite Partnerships, and dive into innovative strategies for driving your business success. Engage in discussions on current topics such as building your leadership team, competitive compensation strategy, succession planning, and more facilitated by our CEO Cheryl Richards, Ph.D., with our Catapult experts.    With 65 years of HR experience, we are your strategic HR partners, here to build better conversations around the role of HR in helping you achieve your business goals and empower you as your organization's leader. Are you ready to succeed together? Sign up today for our executive lunch in your area.    For questions, please reach out to the events team at meeting@letscatapult.org.
Copy URL: https://letscatapult.org/events/executive-lunch/
Fundamentals of Supervision Certificate Program

With the right mix of skills, knowledge, and confidence, supervisors can be the key drivers for improving performance and productivity and creating a positive and safe work environment.

This interactive 6-module course offers supervisors a solid foundation to excel in their new roles. Participants will gain new insights and strategies for building trust and credibility, communicating effectively, delegating tasks, managing conflict, and motivating their teams. Through self-assessment, lively discussions, small-group breakout exercises, and interactive technology, participants will develop the skills they need to successfully lead their teams to maximize productivity.

Who Should Attend

Supervisors and Managers with less than one year of experience or no prior management training

Learning Objectives

At the end of this course participants will be able to:

  • Learn about traits, behaviors, and expectations of leaders, and put those into practice to maximize their influence and bring out the best in their employees.
  • Strategies for establishing trust and credibility and how to enact change in an organization through developing trusting relationships.
  • How to choose the right tasks and the right people for delegation and to coach and train employees so they can be assigned more delegated tasks.
  • How to effectively communicate with employees and to use active listening skills and direct feedback to help employees grow and develop.
  • Learn about the benefits and drawbacks of workplace conflict and how to resolve destructive conflict and use constructive conflict as a catalyst for improvement.
  • How motivation works, how it applies to the workplace, and how to use effective strategies to redirect employee motivation toward greater productivity.

Topics

  • Effective Supervising
  • Establishing Trust & Credibility
  • Delegating the Work
  • Communicating Effectively
  • Managing Conflict
  • Motivating Your Employees
With the right mix of skills, knowledge, and confidence, supervisors can be the key drivers for improving performance and productivity and creating a positive and safe work environment. This interactive 6-module course offers supervisors a solid foundation to excel in their new roles. Participants will gain new insights and strategies for building trust and credibility, communicating effectively, delegating tasks, managing conflict, and motivating their teams. Through self-assessment, lively discussions, small-group breakout exercises, and interactive technology, participants will develop the skills they need to successfully lead their teams to maximize productivity. Who Should Attend Supervisors and Managers with less than one year of experience or no prior management training Learning Objectives At the end of this course participants will be able to: Learn about traits, behaviors, and expectations of leaders, and put those into practice to maximize their influence and bring out the best in their employees. Strategies for establishing trust and credibility and how to enact change in an organization through developing trusting relationships. How to choose the right tasks and the right people for delegation and to coach and train employees so they can be assigned more delegated tasks. How to effectively communicate with employees and to use active listening skills and direct feedback to help employees grow and develop. Learn about the benefits and drawbacks of workplace conflict and how to resolve destructive conflict and use constructive conflict as a catalyst for improvement. How motivation works, how it applies to the workplace, and how to use effective strategies to redirect employee motivation toward greater productivity. Topics Effective Supervising Establishing Trust & Credibility Delegating the Work Communicating Effectively Managing Conflict Motivating Your Employees
Copy URL: https://letscatapult.org/events/fundamentals-of-supervision-certificate-program-2/
HR Assistant Certificate Program

You need a variety of skills and abilities to perform successfully as an HR assistant. You must be a good communicator. You need to be aware of the federal and state rules and regulations that govern the workplace. The ability to juggle multiple tasks at one time is also a must. And that is just the start of the list!

This two-day program will teach you everything you need to know to excel in the HR Assistant role. You will discuss federal and state employment laws and how they affect your workplace. You will learn how to improve your customer service and time management skills. You will also discover how to identify red-flag issues like harassment and policy violations and how to respond if they occur.

"An involved, relevant, and enthusiastic course! The small group interaction provided an environment conducive to learning and the 'real life' scenarios made even mundane topics interesting. Would recommend to new and seasoned Human Resource Assistants!"

– Ashley Cooke – Tanger Properties, LP

"The program was excellent. It brought everything together for me. It confirmed some of the practices that I am currently doing and gave me direction for improvement opportunities. I have already begun to utilize the tools and resources that I learned in the course. I have also shared some of the tools with my department. I would recommend this program to other HR professionals."

– Teresa Asbill – Energizer Battery Manufacturing, Inc.

Who Should Attend

HR assistants and administrators; anyone else who supports the HR function

Learning Objectives

At the end of the program participants will be able to:

  • List the skills and knowledge needed for success in the HR Assistant role
  • Identify resume red flags
  • Ask legal interview questions
  • Conduct legal and effective reference checks
  • Verify US employment eligibility
  • Describe the vital components of a new employee orientation process
  • Identify key employment laws affecting employment discrimination
  • Comply with HR recordkeeping requirements
  • Summarize key concepts of the Family and Medical Leave Act of 1993 (FMLA) and the Americans with Disabilities Act of 1990 (ADA)
  • Explain the difference between exempt and non-exempt employees
  • Describe their role in the employee termination process
  • Identify appropriate courses of action for handling sensitive HR issues
You need a variety of skills and abilities to perform successfully as an HR assistant. You must be a good communicator. You need to be aware of the federal and state rules and regulations that govern the workplace. The ability to juggle multiple tasks at one time is also a must. And that is just the start of the list! This two-day program will teach you everything you need to know to excel in the HR Assistant role. You will discuss federal and state employment laws and how they affect your workplace. You will learn how to improve your customer service and time management skills. You will also discover how to identify red-flag issues like harassment and policy violations and how to respond if they occur. "An involved, relevant, and enthusiastic course! The small group interaction provided an environment conducive to learning and the 'real life' scenarios made even mundane topics interesting. Would recommend to new and seasoned Human Resource Assistants!" – Ashley Cooke – Tanger Properties, LP "The program was excellent. It brought everything together for me. It confirmed some of the practices that I am currently doing and gave me direction for improvement opportunities. I have already begun to utilize the tools and resources that I learned in the course. I have also shared some of the tools with my department. I would recommend this program to other HR professionals." – Teresa Asbill – Energizer Battery Manufacturing, Inc. Who Should Attend HR assistants and administrators; anyone else who supports the HR function Learning Objectives At the end of the program participants will be able to: List the skills and knowledge needed for success in the HR Assistant role Identify resume red flags Ask legal interview questions Conduct legal and effective reference checks Verify US employment eligibility Describe the vital components of a new employee orientation process Identify key employment laws affecting employment discrimination Comply with HR recordkeeping requirements Summarize key concepts of the Family and Medical Leave Act of 1993 (FMLA) and the Americans with Disabilities Act of 1990 (ADA) Explain the difference between exempt and non-exempt employees Describe their role in the employee termination process Identify appropriate courses of action for handling sensitive HR issues
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