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A Manager’s Guide to Discipline and Documentation

Overview:

A key role for any manager or supervisor is to ensure employees meet the expectations for appropriate and lawful conduct at work. Dealing with problematic behavior and taking disciplinary action can be stressful. But simply ignoring or avoiding problems is not an option because it may signal to employees that inappropriate behavior is acceptable. And mishandling disciplinary issues may result in employee claims of breach of contract, wrongful termination, or discrimination and retaliation. Consistent and fair procedures, honest communication, and clear expectations can help managers deal with disciplinary issues in a way that improves behavior with fewer negative repercussions.

This course explains the principles of effective employee discipline, including the concept of due process in the disciplinary procedure, and it describes how to respond to and document a disciplinary issue appropriately. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC.

Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.

Expected Duration:

0.5 hours

Learn more

Overview: A key role for any manager or supervisor is to ensure employees meet the expectations for appropriate and lawful conduct at work. Dealing with problematic behavior and taking disciplinary action can be stressful. But simply ignoring or avoiding problems is not an option because it may signal to employees that inappropriate behavior is acceptable. And mishandling disciplinary issues may result in employee claims of breach of contract, wrongful termination, or discrimination and retaliation. Consistent and fair procedures, honest communication, and clear expectations can help managers deal with disciplinary issues in a way that improves behavior with fewer negative repercussions. This course explains the principles of effective employee discipline, including the concept of due process in the disciplinary procedure, and it describes how to respond to and document a disciplinary issue appropriately. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state. Expected Duration: 0.5 hours Learn more
Copy URL: https://letscatapult.org/events/a-managers-guide-to-discipline-and-documentation/
Active Shooter 2.0

Overview:

Active shooter situations have become more common, in public places and at work premises. This course will help you prepare to respond to an active shooter situation. You'll learn about typical characteristics of active shooter incidents, ways you can prepare now, and expert recommendations on how best to react when an attack is in progress. You'll also learn what to expect and how to react when law enforcement arrives. This course was developed with subject matter provided by Eric L. Matson of Norsemen Training & Consulting Group, a global professional services company focusing on corporate, business and personal safety training. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements.

Expected Duration:

0.2 hours

Learn more

Overview: Active shooter situations have become more common, in public places and at work premises. This course will help you prepare to respond to an active shooter situation. You'll learn about typical characteristics of active shooter incidents, ways you can prepare now, and expert recommendations on how best to react when an attack is in progress. You'll also learn what to expect and how to react when law enforcement arrives. This course was developed with subject matter provided by Eric L. Matson of Norsemen Training & Consulting Group, a global professional services company focusing on corporate, business and personal safety training. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements. Expected Duration: 0.2 hours Learn more
Copy URL: https://letscatapult.org/events/active-shooter-2-0/
Aligning Goals and Priorities to Manage Time

Overview:

Too much to do and too little time? Everything is urgent? Modern technology means our employers can reach us 24/7, so schedule management and goal setting are more important than ever. When you're under pressure to deliver, you need to know your priorities. Meeting targets and achieving goals consistently regardless of the business situation isn't easy. And this means managing your time effectively. In this course, you'll learn about aligning each goal with your employer's expectations, clarifying your goals, and prioritizing your most important work. You'll also learn how to ask questions to clarify goals, and how to establish and schedule priorities based on these goals.

Designed for:

Anyone at any level in a company who wants to get some practical guidance for how to manage their time.

Expected Duration:

24 Minutes

Learn more

Overview: Too much to do and too little time? Everything is urgent? Modern technology means our employers can reach us 24/7, so schedule management and goal setting are more important than ever. When you're under pressure to deliver, you need to know your priorities. Meeting targets and achieving goals consistently regardless of the business situation isn't easy. And this means managing your time effectively. In this course, you'll learn about aligning each goal with your employer's expectations, clarifying your goals, and prioritizing your most important work. You'll also learn how to ask questions to clarify goals, and how to establish and schedule priorities based on these goals. Designed for: Anyone at any level in a company who wants to get some practical guidance for how to manage their time. Expected Duration: 24 Minutes Learn more
Copy URL: https://letscatapult.org/events/aligning-goals-and-priorities-to-manage-time/
Americans with Disabilities Act: An Overview for Managers

Overview:

The Americans with Disabilities Act (ADA) makes it unlawful to discriminate in employment on the basis of disability. As a manager, you play a key role in ensuring that your company complies with this law, and in promoting diversity and a culture of tolerance and respect in your workplace.

In this course, you'll learn about your responsibilities for avoiding discrimination under the ADA and for responding appropriately to requests for reasonable accommodation. You'll also learn how complying with the ADA and supporting employees with different needs can benefit everyone in your organization. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC.

Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.

Expected Duration:

12 minutes

Learn more

Overview: The Americans with Disabilities Act (ADA) makes it unlawful to discriminate in employment on the basis of disability. As a manager, you play a key role in ensuring that your company complies with this law, and in promoting diversity and a culture of tolerance and respect in your workplace. In this course, you'll learn about your responsibilities for avoiding discrimination under the ADA and for responding appropriately to requests for reasonable accommodation. You'll also learn how complying with the ADA and supporting employees with different needs can benefit everyone in your organization. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state. Expected Duration: 12 minutes Learn more
Copy URL: https://letscatapult.org/events/americans-with-disabilities-act-an-overview-for-managers/
Become a Great Listener

Overview:

Communication is a two-way process – while one person provides information, another must not only understand what is meant, but also show that they’re being receptive to that information. This requires strong listening skills – a vital asset in any business environment. In this course, you'll work on sharpening your listening skills and getting yourself in the right receptive mindset for communicating. You'll learn how to recognize the behaviors that indicate receptivity, as well as to identify the different types of listener. You’ll also learn how to ask the right questions to ensure that you understand what is being communicated.

Designed for:

Individuals who want to improve their interpersonal communication skills.

Expected Duration:

24 Minutes

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Overview: Communication is a two-way process – while one person provides information, another must not only understand what is meant, but also show that they’re being receptive to that information. This requires strong listening skills – a vital asset in any business environment. In this course, you'll work on sharpening your listening skills and getting yourself in the right receptive mindset for communicating. You'll learn how to recognize the behaviors that indicate receptivity, as well as to identify the different types of listener. You’ll also learn how to ask the right questions to ensure that you understand what is being communicated. Designed for: Individuals who want to improve their interpersonal communication skills. Expected Duration: 24 Minutes Learn more
Copy URL: https://letscatapult.org/events/become-a-great-listener/
Building a Leadership Development Plan

Overview:

Creating your own leadership development plan is a significant part of any successful and valuable leadership development strategy. This plan will help ensure you remain focused on what is required to continually grow and develop as a leader. In this course, you'll learn about how to assess yourself as a leader, establish a vision for the future, and identify obstacles to that vision. You'll also learn about practical approaches for setting objectives, identifying appropriate actions, and sustaining your leadership development plan. Finally, you'll learn how to evaluate your plan.

Designed for:

Supervisors, managers, directors, and individuals wanting to develop their leadership skills

Expected Duration:

30 Minutes

Learn more

Overview: Creating your own leadership development plan is a significant part of any successful and valuable leadership development strategy. This plan will help ensure you remain focused on what is required to continually grow and develop as a leader. In this course, you'll learn about how to assess yourself as a leader, establish a vision for the future, and identify obstacles to that vision. You'll also learn about practical approaches for setting objectives, identifying appropriate actions, and sustaining your leadership development plan. Finally, you'll learn how to evaluate your plan. Designed for: Supervisors, managers, directors, and individuals wanting to develop their leadership skills Expected Duration: 30 Minutes Learn more
Copy URL: https://letscatapult.org/events/building-a-leadership-development-plan/
Building Career Development Programs and Succession Planning

Overview:

An organization can't achieve its strategic business goals if it doesn't have the needed human capacity and skills – the talent – to do this. Managing talent effectively means your organization will have a total workforce optimized for overall success in achieving its goals. In this course, you'll learn about creating development programs for everyone from emerging employees through to experienced leaders by considering key concepts of career development, leadership development, and mentoring. You'll also learn how to maintain a qualified talent pipeline through effective succession planning. You'll explore succession planning activities, and learn how to create a succession program and analyze its success after implementation.

Designed for:

Managers, team leaders, human resources, and other professionals who manage talent and who want to evolve the HR department from a transactional cost center into a strategic business partner in their organization.

Expected Duration:

24 Minutes

Learn more

Overview: An organization can't achieve its strategic business goals if it doesn't have the needed human capacity and skills – the talent – to do this. Managing talent effectively means your organization will have a total workforce optimized for overall success in achieving its goals. In this course, you'll learn about creating development programs for everyone from emerging employees through to experienced leaders by considering key concepts of career development, leadership development, and mentoring. You'll also learn how to maintain a qualified talent pipeline through effective succession planning. You'll explore succession planning activities, and learn how to create a succession program and analyze its success after implementation. Designed for: Managers, team leaders, human resources, and other professionals who manage talent and who want to evolve the HR department from a transactional cost center into a strategic business partner in their organization. Expected Duration: 24 Minutes Learn more
Copy URL: https://letscatapult.org/events/building-career-development-programs-and-succession-planning/
Building Rapport through Strong Collaboration

Overview:

Learning to collaborate well can help you manage the inevitable conflicts that arise in any relationship. And this holds true even in the workplace. Well-managed conflicts can be a healthy practice and valuable for both self-growth and business growth, giving you an opportunity to learn others’ interests and perspectives, and teaching you how to approach all interactions with empathy. In this course, you'll learn to identify the strong interpersonal skills that help in successful collaboration. You’ll also learn to identify ground rules and boundaries that will help you keep difficult conversations on track, effective strategies to defuse conflict before it goes out of control, and methods to help you create win-win situations in interpersonal conflicts.

Designed for:

Supervisors, managers, directors, and individuals wanting to develop their leadership skills

Expected Duration:

24 Minutes

Learn more

Overview: Learning to collaborate well can help you manage the inevitable conflicts that arise in any relationship. And this holds true even in the workplace. Well-managed conflicts can be a healthy practice and valuable for both self-growth and business growth, giving you an opportunity to learn others’ interests and perspectives, and teaching you how to approach all interactions with empathy. In this course, you'll learn to identify the strong interpersonal skills that help in successful collaboration. You’ll also learn to identify ground rules and boundaries that will help you keep difficult conversations on track, effective strategies to defuse conflict before it goes out of control, and methods to help you create win-win situations in interpersonal conflicts. Designed for: Supervisors, managers, directors, and individuals wanting to develop their leadership skills Expected Duration: 24 Minutes Learn more
Copy URL: https://letscatapult.org/events/building-rapport-through-strong-collaboration/
Business Coaching Essentials

Overview:

Coaching offers organizations a win-win method for developing their employees. It not only helps individuals reach their potential but also helps the organization improve its productivity and competitiveness. In a rapidly changing business world, coaching can also help employees adjust and adapt their skill sets. Coaching is about encouraging, confronting, challenging, questioning, as well as consistently respecting and supporting coachees in developing and achieving their goals. This course introduces the skills you need to be an effective coach, including listening and observing, providing feedback, questioning, and setting goals. It also covers how to identify which coaching role is most appropriate for a given individual or situation. The course also details the importance of selling the idea of coaching to those you feel need it.

Designed for:

Managers who want to develop their business coaching skills

Expected Duration:

4 hours

Bundle Includes:

Overview: Coaching offers organizations a win-win method for developing their employees. It not only helps individuals reach their potential but also helps the organization improve its productivity and competitiveness. In a rapidly changing business world, coaching can also help employees adjust and adapt their skill sets. Coaching is about encouraging, confronting, challenging, questioning, as well as consistently respecting and supporting coachees in developing and achieving their goals. This course introduces the skills you need to be an effective coach, including listening and observing, providing feedback, questioning, and setting goals. It also covers how to identify which coaching role is most appropriate for a given individual or situation. The course also details the importance of selling the idea of coaching to those you feel need it. Designed for: Managers who want to develop their business coaching skills Expected Duration: 4 hours Bundle Includes: Business Coaching: Getting Ready to Coach Business Coaching: Conducting Coaching Sessions Business Coaching: Building the Coaching Relationship Business Coaching: Using Different Coaching Styles
Copy URL: https://letscatapult.org/events/business-coaching-essentials/
Commercial Insider Threat Awareness

Overview:

Companies face a dual threat to their security: from outsiders trying to access data and systems, and from insiders such as employees, contractors, or partners who misuse their authorized access. Insiders represent a substantial threat because they have knowledge and access to systems, allowing them to bypass security measures through legitimate means. This makes them difficult to detect. To manage potential insider threats, organizations must establish a security framework that protects, detects, and responds to insider risks to systems, assets, and data. This course introduces essential concepts related to insider threats, focusing on employees' role in protecting their company's sensitive data and systems. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.

Expected Duration:

21 minutes

Learn more

Overview: Companies face a dual threat to their security: from outsiders trying to access data and systems, and from insiders such as employees, contractors, or partners who misuse their authorized access. Insiders represent a substantial threat because they have knowledge and access to systems, allowing them to bypass security measures through legitimate means. This makes them difficult to detect. To manage potential insider threats, organizations must establish a security framework that protects, detects, and responds to insider risks to systems, assets, and data. This course introduces essential concepts related to insider threats, focusing on employees' role in protecting their company's sensitive data and systems. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state. Expected Duration: 21 minutes Learn more
Copy URL: https://letscatapult.org/events/commercial-insider-threat-awareness/
COMPLIANCE EXPERT: Bullying – Not in the Workplace

Overview:

The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Catherine Guttman-McCabe explains bullying in the workplace and how it can impact an organization.

Designed for:

All employees

Expected Duration:

6 Minutes

Learn more

Overview: The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Catherine Guttman-McCabe explains bullying in the workplace and how it can impact an organization. Designed for: All employees Expected Duration: 6 Minutes Learn more
Copy URL: https://letscatapult.org/events/compliance-expert-bullying-not-in-the-workplace/
COMPLIANCE EXPERT: Bullying – The Manager’s Role

Overview:

The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Wendy Fischman explores the role of managers in preventing bullying and abusive conduct in the workplace.

Designed for:

Managers/Supervisors

Expected Duration:

12 Minutes

Learn more

Overview: The Workplace Bullying Institute defines Bullying as repeated health-harming mistreatment of an employee. In this Compliance Expert Impact, Wendy Fischman explores the role of managers in preventing bullying and abusive conduct in the workplace. Designed for: Managers/Supervisors Expected Duration: 12 Minutes Learn more
Copy URL: https://letscatapult.org/events/compliance-expert-bullying-the-managers-role/
COMPLIANCE EXPERT: Diversity – Ensuring a Diverse Applicant Pool

Overview:

Diversity carries many benefits to an organization, but attracting a diverse applicant pool isn't always simply a matter of advertising open positions. In this Compliance Expert Impact, Catherine Guttman-McCabe explains steps an organization can take to help ensure a diverse applicant pool.

Designed for:

All employees

Expected Duration:

6 Minutes

Learn more

Overview: Diversity carries many benefits to an organization, but attracting a diverse applicant pool isn't always simply a matter of advertising open positions. In this Compliance Expert Impact, Catherine Guttman-McCabe explains steps an organization can take to help ensure a diverse applicant pool. Designed for: All employees Expected Duration: 6 Minutes Learn more
Copy URL: https://letscatapult.org/events/compliance-expert-diversity-ensuring-a-diverse-applicant-pool/
COMPLIANCE EXPERT: Diversity – Its Value in the Workplace

Overview:

Diversity has a direct impact on corporate success. In this Compliance Expert Impact, Catherine Guttman-McCabe explores the value of diversity in the workplace.

Designed for:

All employees

Expected Duration:

6 Minutes

Learn more

Overview: Diversity has a direct impact on corporate success. In this Compliance Expert Impact, Catherine Guttman-McCabe explores the value of diversity in the workplace. Designed for: All employees Expected Duration: 6 Minutes Learn more
Copy URL: https://letscatapult.org/events/compliance-expert-diversity-its-value-in-the-workplace/
COMPLIANCE EXPERT: Diversity – Overcoming Barriers

Overview:

Barriers to diversity can exist at every level in an organization. In this Compliance Expert Impact, Catherine Guttman-McCabe explores where employers must take steps to remove barriers and promote diversity.

Designed for:

All employees

Expected Duration:

6 Minutes

Learn more

Overview: Barriers to diversity can exist at every level in an organization. In this Compliance Expert Impact, Catherine Guttman-McCabe explores where employers must take steps to remove barriers and promote diversity. Designed for: All employees Expected Duration: 6 Minutes Learn more
Copy URL: https://letscatapult.org/events/compliance-expert-diversity-overcoming-barriers/