Classes & Events

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Check off details about the type of class you’re looking for in the box at the left—delivery method, credit hours and date range—along with descriptive words describing your preferred topic. We’ll return a list of upcoming, available classes that match your topic. If you have questions about the class descriptions, or if you are interested in booking private group training for any of the classes, call us at (866) 440-0302.

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360 Degree Relationships

Overview:

Developing and maintaining relationships with your peers, professional network, and boss at work can lead to success for both you as an individual and for your organization. A key factor in advancing your career is using good communication skills to build strong professional relationships and maintain an effective business network of contacts. This course explores how you can identify the peers in your organization who are especially important in meeting your goals, best practices for building and maintaining your professional network, and strategies for building a strong professional relationship with your boss.

Designed for:

Individual contributors who want to develop effective relationships throughout their organization

Expected Duration:

1.25 hours

Bundle Includes:

Overview: Developing and maintaining relationships with your peers, professional network, and boss at work can lead to success for both you as an individual and
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A Manager’s Guide to Discipline and Documentation

Overview:

A key role for any manager or supervisor is to ensure employees meet the expectations for appropriate and lawful conduct at work. Dealing with problematic behavior and taking disciplinary action can be stressful. But simply ignoring or avoiding problems is not an option because it may signal to employees that inappropriate behavior is acceptable. And mishandling disciplinary issues may result in employee claims of breach of contract, wrongful termination, or discrimination and retaliation. Consistent and fair procedures, honest communication, and clear expectations can help managers deal with disciplinary issues in a way that improves behavior with fewer negative repercussions.

This course explains the principles of effective employee discipline, including the concept of due process in the disciplinary procedure, and it describes how to respond to and document a disciplinary issue appropriately. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC.

Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.

Expected Duration:

0.5 hours

Learn more

Overview: A key role for any manager or supervisor is to ensure employees meet the expectations for appropriate and lawful conduct at work. Dealing with
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Accounting 101

Overview:

Finance and accounting are at the heart of every business. Even if your role isn't directly related to finance, your activities may still have financial implications. This course covers the basics of finance for non-finance professionals and covers key accounting and finance essentials and concepts: the basic accounting equation, accrual-based accounting, and basic accounting principles. It explores business finance, including how business transactions affect financial statements and the bottom line. You'll walk through the four-step accounting process and you will learn about each of the three financial statements, their reporting requirements, and how information is arranged within them. You will also examine a few examples of financial statements and explore how each financial statement relates to the others.

Designed For:

Non-financial professionals who wish to gain understanding or refresh their knowledge of finance and accounting

Expected Duration:

1 hour

Bundle Includes:

Overview: Finance and accounting are at the heart of every business. Even if your role isn't directly related to finance, your activities may still have
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Accounting Basics

Overview:

How do organizations communicate business information? Achieving the utmost clarity in communication requires the sharing of a common language. Accounting is one of the aspects of this common language. It's an internal function that involves identifying, recording, summarizing, and reporting business transactions and financial events in an organization. In these courses, you will learn about basic accounting practices, bookkeeping and preparing financial statements.

Designed for:

Anyone either serving in an accounting role, or who just wants to have a working understanding of the accounting and bookkeeping functions

Expected Duration:

1.5 hours

Bundle Includes:

Overview: How do organizations communicate business information? Achieving the utmost clarity in communication requires the sharing of a common language. Accounting is one of the
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Accounting for Non-Financial Professionals

Overview:

In today's business world, financial acumen is expected at every organizational level. A general knowledge of financial analysis is essential for understanding the financial implications of any activities. Financial analysis helps you understand your organization's financial standing, how it got there, and its strengths and weaknesses. Even if your role isn't directly related to finance, your activities may still have financial implications. This course will cover the basics of finance for non-finance professionals including key accounting and finance essentials and concepts, accrual-based accounting and basic accounting principles. It explores business finance, including how business transactions affect financial statements and the bottom line.

Designed for:

Non-financial professionals who wish to gain understanding or refresh their knowledge of finance and accounting

Expected Duration:

1 hour 30 minutes

Bundle Includes:

Overview: In today's business world, financial acumen is expected at every organizational level. A general knowledge of financial analysis is essential for understanding the financial
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Achieve Productivity in Your Personal Life

Overview:

A busy personal life has a direct correlation to your productivity level at your job. Get control of your tasks at home and that will help your productivity level at work, making you better able to stick to schedules and meet deadlines by reducing the stress and distractions that come from trying to juggle home and work at the same time. In this course, you’ll explore some tips for getting yourself and your family out the door in the morning, as well as managing areas of your life such as personal appointments, personal organization, parental responsibilities, and your personal health and well-being.

Expected Duration:

0.3 hours

Learn more

Overview: A busy personal life has a direct correlation to your productivity level at your job. Get control of your tasks at home and that
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Achieving Emotional Intelligence

Overview:

Organizational and interpersonal dynamics, along with high pressure situations, can sometimes cause you or others to behave unprofessionally. By building emotional intelligence, or emotional IQ, you can ensure that you’ll be able to understand and acknowledge other people’s emotions and maintain strong relationships with them. Developing emotional intelligence within the organization is a key factor in ensuring that these relationships run smoothly. This is especially true of leaders, who must provide an example of how to behave in group settings. In these courses, you’ll learn how to recognize emotional awareness in, actively listen to, and empathize with others by developing emotional intelligence and be able to apply your new self-awareness to enhance your workplace relationships.

Designed for:

Anyone who wants to advance their aptitude for emotional intelligence

Expected Duration:

3 hours

Bundle Includes:

Overview: Organizational and interpersonal dynamics, along with high pressure situations, can sometimes cause you or others to behave unprofessionally. By building emotional intelligence, or emotional
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Achieving Success through Delegation

Overview:

As a manager, it’s all too easy to become inundated with various demands on your time, such as meetings, reports, and e-mails. To manage your time more effectively, you’ll need to delegate some of your tasks. In these courses, you’ll learn

about different delegation styles and fundamentals, how to supervise and motivate your delegates, and explore levels of responsibility you can delegate to further team development.

Designed for:

Managers and team leaders for small- to medium-sized teams

Expected Duration:

1 hour 15 minutes

Bundle Includes:

Overview: As a manager, it’s all too easy to become inundated with various demands on your time, such as meetings, reports, and e-mails. To manage
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Active Shooter 2.0

Overview:

Active shooter situations have become more common, in public places and at work premises. This course will help you prepare to respond to an active shooter situation. You'll learn about typical characteristics of active shooter incidents, ways you can prepare now, and expert recommendations on how best to react when an attack is in progress. You'll also learn what to expect and how to react when law enforcement arrives. This course was developed with subject matter provided by Eric L. Matson of Norsemen Training & Consulting Group, a global professional services company focusing on corporate, business and personal safety training. Please note, the course materials and content were current with the laws and regulations at the time of the last expert review, however, they may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation with respect to compliance with legal statutes or requirements.

Expected Duration:

0.2 hours

Learn more

Overview: Active shooter situations have become more common, in public places and at work premises. This course will help you prepare to respond to an
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Administrative Support: Developing Your Essential Skills

Overview:

As an administrative support professional, every task you complete successfully leaves a positive impression of not only yourself but of your manager – and often, of an entire team or department. The ability to support your manager and team effectively and professionally is essential to both your own and your manager's success. After taking this course, you'll be able to master standard administrative support skills that every administrative professional needs to perform on a regular basis. You'll learn about the classification systems used for sorting records, key tasks involved in arranging business travel — including considerations for international travel, and the steps for planning and scheduling meetings, as well as the key techniques for recording meetings.

Expected Duration:

0.4 hours

Learn more

Overview: As an administrative support professional, every task you complete successfully leaves a positive impression of not only yourself but of your manager – and
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Administrative Support: Secrets to Success

Overview:

As an administrative support professional, every task you complete successfully leaves a positive impression of not only yourself but of your manager – and often, of an entire team or department. The ability to support your manager and team effectively and professionally is essential to both your own and your manager's success.

Designed for:

Employees in administrative support positions, as well as individuals who want to refresh their administrative skills or who seek a job in administrative support

Expected Duration:

1.3 hours

Bundle Includes:

Overview: As an administrative support professional, every task you complete successfully leaves a positive impression of not only yourself but of your manager – and
Copy URL: https://letscatapult.org/events/administrative-support-secrets-to-success/
Adobe Acrobat DC

This course will teach fundamental concepts and terminology, and the basic features of Adobe Acrobat. Students will learn PDF basics and explore the Acrobat interface. They'll learn how to navigate and organize PDF documents. Students will learn how to create a PDF document; to modify PDF content by rearranging, editing, and formatting existing text; and by adding headers, footers, watermarks, and backgrounds. They'll add bookmarks and links and improve accessibility in a document. Students will learn to manage security issues by using password encryption and signatures. They'll explore document review techniques, including the use of comments and markups. 

Prerequisites: The course requires that you are familiar with using personal computers and should be comfortable in the Windows environment and be able to use Windows to manage information on your computer.

 

Contents: 

  • The Acrobat environment 
  • Advanced navigation 
  • Finding text 
  • Customizing the environment 
  • Creating PDF documents 
  • Printing to PDF from other applications 
  • The Create PDF commands 
  • Saving to the Cloud 
  • Editing text, images 
  • Editing text and images 
  • Editing page design 
  • Modifying PDF documents 
  • Moving document pages 
  • Inserting and manipulating pages 
  • Exporting PDF to other programs 
  • Optimizing PDF file size 
  • Document navigation tools 
  • Working with bookmarks 
  • Working with links 
  • Document security 
  • Managing comments and markups 

This course will teach fundamental concepts and terminology, and the basic features of Adobe Acrobat. Students will learn PDF basics and explore the Acrobat interface. They'll learn
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Adobe Illustrator Level 1

Adobe Illustrator is a software application for creating drawings, illustrations, and artwork which is widely used by graphic designers, web designers, visual artists, and professional illustrators throughout the world to create high quality artwork. Illustrator includes many sophisticated drawing tools that can reduce the time need to create illustrations. This course covers the fundamentals of using Illustrator to create and manipulate vector graphics. Students will learn how to navigate the Illustrator environment, create and transform basic shapes, edit drawn paths, apply color and gradients, work with text, and use layers. 

Prerequisites: The course requires that you are familiar with using personal computers and should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. 

Contents: 

Getting to Know the Work Area 

  • Using tools 
  • Moving around in a document 
  • Setting up the interface 
  • Using Artboards 

Selecting Artwork 

  • Selection options 
  • Align and distribute 
  • Grouping objects 

Using Shapes to Create Artwork 

  • Creating basic shapes 
  • Adding strokes 
  • Using the Shaper tool 
  • Tracing an image 
  • Drawing modes 

Editing Shapes and Paths 

  • Splitting and joining paths 
  • Combining shapes 

Transforming Artwork 

  • Working with artboards 
  • Rulers and guides 
  • Scale, Reflect, Rotate and Shear 

Using Drawing Tools 

  • Straight lines and curves with the Pen tool 
  • Editing paths and points 
  • Freeform paths 

Using Color 

  • Using existing colors 
  • Creating custom colors 
  • Global swatches 
  • Spot colors 

Adding Type 

  • Area type and Point type 
  • Font character options 
  • Reshaping type characters 
  • Preset Envelope warped type 
  • Type on a path 

Working with Layers 

  • Adding and ordering layers 
  • Move content between layers 

Adobe Illustrator is a software application for creating drawings, illustrations, and artwork which is widely used by graphic designers, web designers, visual artists, and professional
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Advanced Communication Skills for the Workplace

The ability to communicate skillfully is one of the major factors contributing to success in the workplace. However, communication is more than sending clear messages and listening actively. Effective communication includes understanding and appreciating different priorities, preferences, motivators and stressors.

 

This interactive instructor-led course includes engaging facilitation with contemporary video, and practical application to create a personalized learning experience. Core to the program is the Everything DiSC Workplace® Profile, a simple tool that is used to help people communicate and work more effectively together. This report uses individual assessment data to provide a wealth of information about workplace priorities and preferences. Additionally, it helps people to learn how to communicate better with colleagues with different priorities and preferences.

 

Who Should Attend:

Supervisors, Managers, Leaders, HR Professionals and Employees who would like to improve their communication skills

 

Learning Objectives:

At the end of this course, participants will be able to:

  • Describe the DiSC® model and the Everything DiSC Workplace® Map
  • Identify their style and explore the priorities that drive them during the workday
  • Describe similarities and differences among the DiSC® styles that may impact communication
  • Identify ways to increase their effectiveness when communicating with each style
  • Apply People-Reading principles to learn to recognize others’ DiSC® styles
  • Apply the DiSC® Model to communicate and build more effective relationships at work

 

Note

The Everything DiSC® Workplace Profile Assessment will need to be completed prior to the course. The price of the public course includes the cost of the assessment. After the assessment has been activated, cancellation will include a $50.00 assessment fee.

 

The ability to communicate skillfully is one of the major factors contributing to success in the workplace. However, communication is more than sending clear messages
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Advanced FMLA: Handling Complex Leave Issues

The Family and Medical Leave Act (FMLA) is one of the most complicated and confusing employment laws that organizations with 50 employees or more must administer. It has many “traps” for employers that can lead to very unpleasant results. New FMLA regulations are raising even more questions.

Go beyond the basics of FMLA and explore the potential mistakes confronting employers during this half-day course. You will discover practical solutions to the most troublesome FMLA issues and how to legally “end” extended leaves of absence with confidence. You will leave this program with a much deeper understanding of FMLA.

Who Should Attend

HR professionals and others with HR-related responsibilities

Learning Objectives

At the end of the course you will be able to:

  • Understand the intricacies of the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and Workers' Compensation laws
  • Explain how the FMLA regulations will affect your organization
  • Recognize when the FMLA, ADA, and Workers' Compensation laws overlap and identify how to properly resolve the overlap
  • Develop practical solutions to compliance problems and mistakes
  • Bring extended and multi-issue leaves of absence to a conclusion

CPE Field of Study(s): Business Law

The Family and Medical Leave Act (FMLA) is one of the most complicated and confusing employment laws that organizations with 50 employees or more must
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