Benefits Administrator

Benefits Administrator

Education changes lives forever. It broadens horizons, breaks down barriers, and fires imaginations. Like the University of Oxford of which we are a part, we are committed to uncompromising standards, freedom of expression, and the enrichment of lives through education. This is our motivation, our purpose, and our mission. It is why 100% of the money we make is reinvested into education and research. It is why all 6,000 of us in 52 countries care deeply about reaching more people, in more places, with world-class learning and research materials and services.

More about OUP

Advancing Knowledge and Learning

We are looking for an experienced and engaging Benefits Administrator to join our US HR team. This role will handle the daily administration of employee benefits programs, including medical, dental, vision, disability, life, and retirement.

Additionally, responsibilities include the following:

Serve as a primary point of contact for plan vendors and third-party administrators to ensure compliance in administration
Track multi state-specific benefits legislative changes to ensure compliance
Consult with and advise colleagues and management regarding eligibility, plan provisions, and other benefits related matters
Act as liaison between colleagues and insurance vendors utilizing excellent customer service and problem resolution skills
Administer leave of absence program for all US colleagues, including leave tracking, document distribution, tracking, and processing benefit payments, state benefits eligibility, claims resolution, and return to work
Entering terminated employees’ benefits information in COBRA vendor system
Administer retiree medical plans and support finance on annual audit requests
Oversees the maintenance of employee benefit files
Facilitate Benefits New Hire Orientations
Assist with coordination, planning, and rollout of Annual Enrollment, including written communications and open enrollment meetings
Maintain accurate records regarding dependent eligibility and validation process
Maintain administrative procedures for US benefits processes
Reconcile and process benefits invoices to ensure accurate and prompt payment
Process and submit funding for medical, dental, FSA, and ancillary plans
Prepare and reconcile monthly premium billing for life and disability plans
Maintain and monitor the accuracy of employee deductions and elections in HRIS
Assist with annual retirement plan audit
Assist with all internal audit processes; including reviewing and updating administration processes to ensure accuracy

2+ years experience in employee benefits administration with general knowledge of laws and regulations, such as HIPAA, FMLA, COBRA, ADA, ACA, etc.
Experience with UKG Pro or another, comparable cloud-based HRIS system a plus
Excellent communication skills with the ability to speak in group or individual settings
Ability to read and comprehend complex correspondence; must understand Welfare Benefit Plan documents and
Ability to write moderate level correspondence to employees, management, and vendors via internal and external memorandums and reports
Ability to effectively present information to management or others in a group or individual setting
Ability to perform complex calculations when reconciling billing statements and calculating insurance premiums, deductibles, out-of-pocket maximums, etc. as related to daily tasks
Computer literacy and experience with Microsoft Office Suite – Excel, Word, Outlook, and other email applications
Ability to utilize SOPs to work independently under limited supervision and heavy deadlines
Position Location: This position is a hybrid position out of Cary, NC (in office 3-4 times per month).

GJC Level: S4 (for internal purposes only)

We are committed to supporting diversity in our workforce and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.