Knowledge Management Coordinator

Knowledge Management Coordinator

The Knowledge Management Coordinator will work in a fast-paced team environment and will be a key contributor to the development of Smith Anderson’s knowledge management program. This position will require excellent time management skills, an analytical mind-set, and a willingness to learn. The KM Coordinator will be responsible for the collection and input of information into the firm’s KM database and will also take on key responsibilities for other ongoing projects.

Primary Responsibilities:
• Maintain content and support development and expansion of for the firm’s knowledge management program
• Manage administrative tasks for the KM department, including but not limited to data collection and entry into the firm’s KM database
• Respond to requests for information that is managed by the KM team
• Create and maintain Standard Operating Procedures (SOP’s)
• Serve as the liaison between KM and lawyers as well as staff from other departments
• Provide KM training to new employees during the orientation process
• Communicate with and train lawyers on KM tools (individually and in larger presentations)

Knowledge and Experience:
• Expert Microsoft Office skills
• Customer service experience in a process driven environment
• Outstanding organizational, interpersonal, and administrative skills
• Attention to detail
• Excellent written and verbal communication skills
• Positive “can do” attitude required; willingness to learn new skills as necessary
• Ability to take ownership of projects and adhere to tight and fast-paced timelines
• Project management experience a plus

Education:
• Bachelor’s degree or equivalent related work experience.

Please send your resume to humanresources@smithlaw.com.

Smith Anderson is an equal opportunity employer committed to creating and maintaining a diverse work force. It is the policy of this Firm to recruit, hire, train, develop, promote, and compensate employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, genetic information, disability or covered veteran status.