Put a LIFT in Your Career! Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Sr. Curriculum Developer & Technologist at our facility located in Greenville, NC. HYG designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts marketed globally under the Hyster and Yale brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, suppliers, dealers and employees for over 80 years.
As the Sr. Curriculum Developer & Technologist is charged with developing and marketing world class educational materials for the Yale and Hyster dealer network. This includes but is not limited to live classroom presentations, TKC certification modules, job aids, workbooks, videos, etc., all designed to increase sales, profit, market share and customer satisfaction
The Sr. Curriculum Developer & Technologist Will Provide the Following Key Accountabilities:
Design and develop online, blended, and other technology-related courses, ensuring adherence to targeted outcomes and best practices in instructional design and student learning.
Collaborate with subject matter experts and other team members using sound instructional design principles along with OLO protocols and standards to facilitate efficient delivery, interactivity and valid assessment.
Leverage best andragogical and pedagogical practices with learning technologies to assist students, trainers and staff in effective course design and implementation.
Review course materials for pedagogical integrity, consistency, grammar and formatting. Coordinate course materials updates and changes with Product Program Managers or other appropriate personnel.
Evaluate, support and utilize education technology tools used in the development and production of audio/visual/multimedia and Web-delivered curriculum.
Troubleshoot technology issues for students and trainers.
Contribute to a culture of continual improvement with a focus on delivering best-in-class learning experiences to both our dealers and internal HY members.
Identify current and future trends related to innovative teaching and learning strategies to improve the experience of students.
Consult on institutional learning efforts and projects.
Ability to effectively manage multiple projects/tasks of varying complexities, meet hard deadlines and work well under pressure
Ability to work independently and capable of managing fairly complex projects
Must be extremely detailed-oriented and have solid organizational skills
Clear sense of integrity, work ethic and interest in building relationships based upon competency and trust
Calm demeanor and the ability to succeed in a fast pace environment
Collaborate with the brand marketing teams to explore and develop new campaign and messaging ideas related to training or products.
Design, develop and implement training marketing collateral including catalogs, flyers, training materials, communications, banners, signage, posters, etc.
Support digital media elements including email communications, newsletters, social media graphics.
Participate in the design and review of sales digital learning assets, as well as, technical service training assets.
Perform other duties as required or assigned.
The Successful Sr. Curriculum Developer & Technologist Will Meet the Following Minimum Qualifications:
Bachelor’s degree in instructional design, graphical design, technical communications, education, generally required. Will accept any suitable combination of education, training and experience.
5-7 years of experience in developing multi-level sales programs, working with learning technologies, developing online content and instructor-led content in a project based environment. Certificates in training and development desired.
Strong experience in developing sales road maps, sales enablement programs, and technical sales training for field based personnel utilizing latest learning technologies.
Strong experience in developing technician road maps, technician service product programs, and technical training for field based personnel utilizing latest learning technologies.
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