Overview: Your reputation often precedes you in any work environment. It can define your creditability, impact your career opportunities, and shape your relationships with your
Overview: Technical writing is a skill. It involves producing technical documents that are suited to the requirements, comprehension level, and background of its readers. In
Overview: Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and
Overview: Critical thinking is something everyone does – to some degree or another – in their professional and personal lives. Almost all of your everyday
Overview: Anger is a normal, and even healthy emotion, rooted in the instinct for self-preservation. However, if it's not managed properly, this powerful emotion can
Overview: Failing to realize the importance of customer service and effective communication can lead to increasingly dissatisfied customers. Effective communication is essential to the success
Overview: How do organizations communicate business information? Achieving the utmost clarity in communication requires the sharing of a common language. Accounting is one of the
Overview: When developing competitive marketing strategies, one of the most important steps is carrying out effective research and analysis. As well as assessing the external
Overview: There is a science behind communication, including how we react neuro-physiologically to others – their actions, words, tone, and body language. You can develop
Overview: The quality of Customer Service to both external and internal customers is important for any business. It is also important for service organizations to
Overview: Developing and maintaining relationships with your peers, professional network, and boss at work can lead to success for both you as an individual and
Overview: To make a real, positive difference on a team, you must take on the challenging task of putting the team first. This course covers
9140 Arrowpoint Boulevard, Suite 140
Charlotte, NC 28273
(704) 522-8011
3150 Spring Forest Road, Suite 116
Raleigh, NC 27616
(919) 878-9222
CatapultÂ
P.O. Box 531875Â
Atlanta, GA 30353-1875Â
