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Check off details about the type of class you’re looking for in the box at the left—delivery method, credit hours and date range—along with descriptive words describing your preferred topic. We’ll return a list of upcoming, available classes that match your topic. If you have questions about the class descriptions, or if you are interested in booking private group training for any of the classes, call us at (866) 440-0302.

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Developing Your Listening Skills

Overview:

Successful people are generally excellent listeners. They’re able to give others their full attention so that they can understand their needs and ask the right questions, even in difficult or stressful situations. They can also use their listening skills effectively to communicate their own goals and to build strong relationships with others. In this course, you'll learn common misconceptions about listening, how to hone your listening skills, and what to do when you encounter roadblocks to actively listening. You’ll also learn how being receptive to what others are saying can go a long way to breaking down the barriers to clear communication.

Designed for:

Individuals who want to develop or improve their skills for listening effectively within the workplace

Expected Duration:

1 hour 6 minutes

Bundle Includes:

Overview: Successful people are generally excellent listeners. They’re able to give others their full attention so that they can understand their needs and ask the right questions, even in difficult or stressful situations. They can also use their listening skills effectively to communicate their own goals and to build strong relationships with others. In this course, you'll learn common misconceptions about listening, how to hone your listening skills, and what to do when you encounter roadblocks to actively listening. You’ll also learn how being receptive to what others are saying can go a long way to breaking down the barriers to clear communication. Designed for: Individuals who want to develop or improve their skills for listening effectively within the workplace Expected Duration: 1 hour 6 minutes Bundle Includes: Listening Even When it's Difficult to Listen Using Active Listening in Workplace Situations
Copy URL: https://letscatapult.org/events/developing-your-listening-skills/
Developing Your Reputation of Professionalism with Business Etiquette

Overview:

Your reputation often precedes you in any work environment. It can define your creditability, impact your career opportunities, and shape your relationships with your colleagues. Because your reputation is so important, you must proactively build a positive one if you want to succeed in your career. Developing a professional reputation takes more than simply having the right skills and talents for the job. It's about being self-aware, polite, and essentially treating those you interact with in a respectful way. This course introduces you to the basics of how to act professionally and practice proper business etiquette. It also explains how to present yourself in the work environment, including looking the part of a professional and ensuring your workspace reflects positively on you. And it looks at how to ensure your personal activities don't impact your work reputation, which is especially important in the time of far-reaching social media.

Expected Duration:

1 hour

Learn more

Overview: Your reputation often precedes you in any work environment. It can define your creditability, impact your career opportunities, and shape your relationships with your colleagues. Because your reputation is so important, you must proactively build a positive one if you want to succeed in your career. Developing a professional reputation takes more than simply having the right skills and talents for the job. It's about being self-aware, polite, and essentially treating those you interact with in a respectful way. This course introduces you to the basics of how to act professionally and practice proper business etiquette. It also explains how to present yourself in the work environment, including looking the part of a professional and ensuring your workspace reflects positively on you. And it looks at how to ensure your personal activities don't impact your work reputation, which is especially important in the time of far-reaching social media. Expected Duration: 1 hour Learn more
Copy URL: https://letscatapult.org/events/developing-your-reputation-of-professionalism-with-business-etiquette/
Difficult Conversations

Overview:

For managers, approaching a difficult conversation – whether it's with a direct report, colleague, or manager – can provoke feelings of anxiety and discomfort. What may initially appear to be an emotionally charged conversation can, however, prove to be a fruitful and meaningful discussion. Managers can turn what normally represents a difficult encounter into a positive experience. This requires a solid understanding of what constitutes a difficult conversation and a firm grasp of how to prepare for it. This course introduces the essentials of difficult conversations, including an explanation of what they are and why they're difficult, how to manage the stress commonly associated with them, and how to prepare for and deal with them.

Designed for:

Management level employees wanting to develop or refine their skills in delivering a difficult message to their direct reports, colleagues, or superiors

Expected Duration:

3 hours

Bundle Includes:

Overview: For managers, approaching a difficult conversation – whether it's with a direct report, colleague, or manager – can provoke feelings of anxiety and discomfort. What may initially appear to be an emotionally charged conversation can, however, prove to be a fruitful and meaningful discussion. Managers can turn what normally represents a difficult encounter into a positive experience. This requires a solid understanding of what constitutes a difficult conversation and a firm grasp of how to prepare for it. This course introduces the essentials of difficult conversations, including an explanation of what they are and why they're difficult, how to manage the stress commonly associated with them, and how to prepare for and deal with them. Designed for: Management level employees wanting to develop or refine their skills in delivering a difficult message to their direct reports, colleagues, or superiors Expected Duration: 3 hours Bundle Includes: Preparing for a Difficult Conversation Having a Difficult Conversation Handling Difficult Conversations Effectively
Copy URL: https://letscatapult.org/events/difficult-conversations/
Discovering Your Strengths

Overview:

We all have individual talents and skills that make us unique in some way, but you may not be aware of your own skills, or how to use those skills to improve many areas of your life. This course covers techniques for identifying your unique capabilities, and outlines what you should include in a talent action plan to fully utilize and develop your key talents and skills. In this course, you'll learn what is meant by talent and skill, and why it's important to understand what talents you possess. You'll also learn how to create a plan to organize self-improvement activities and start developing talent. You’ll find out how to develop an effective self-improvement mentoring relationship when developing people. And you’ll explore what common obstacles you may encounter in your self-improvement efforts.

Designed for:

Individuals who seek techniques for discovering their personal strengths and increasing their self-worth

Expected Duration:

1 hour 17 minutes

Bundle Includes:

Overview: We all have individual talents and skills that make us unique in some way, but you may not be aware of your own skills, or how to use those skills to improve many areas of your life. This course covers techniques for identifying your unique capabilities, and outlines what you should include in a talent action plan to fully utilize and develop your key talents and skills. In this course, you'll learn what is meant by talent and skill, and why it's important to understand what talents you possess. You'll also learn how to create a plan to organize self-improvement activities and start developing talent. You’ll find out how to develop an effective self-improvement mentoring relationship when developing people. And you’ll explore what common obstacles you may encounter in your self-improvement efforts. Designed for: Individuals who seek techniques for discovering their personal strengths and increasing their self-worth Expected Duration: 1 hour 17 minutes Bundle Includes: Uncovering and Utilizing Your Talents and Skills Self-improvement for Lifelong Success Establishing Self-confidence for Life
Copy URL: https://letscatapult.org/events/discovering-your-strengths/
Diversity on the Job

Overview:

Without a diverse workforce, organizations run the risk of viewing things from a very limited perspective. The organization provides the structure but it's the individuals within that organization who carry out the mission of the organization. To get the most innovative solutions from the individuals in your business, you need to create a workplace that embraces inclusion and avoids bias and stereotyping. In addition, to understand and appreciate diversity in the workplace, you must develop a deep understanding of yourself, as well as any unconscious bias you may have. Your ability to use a variety of strategies to effectively deal with diverse situations is very important.

This course focuses on what diversity is and how to leverage the diversity within the organization. You’ll also explore the barriers, such as unconscious bias, that must be overcome to create a diversified and inclusive working environment.

Designed for:

Individuals at all levels who have an interest in diversity in the workplace

Expected Duration:

57 minutes

Bundle Includes:

Overview: Without a diverse workforce, organizations run the risk of viewing things from a very limited perspective. The organization provides the structure but it's the individuals within that organization who carry out the mission of the organization. To get the most innovative solutions from the individuals in your business, you need to create a workplace that embraces inclusion and avoids bias and stereotyping. In addition, to understand and appreciate diversity in the workplace, you must develop a deep understanding of yourself, as well as any unconscious bias you may have. Your ability to use a variety of strategies to effectively deal with diverse situations is very important. This course focuses on what diversity is and how to leverage the diversity within the organization. You’ll also explore the barriers, such as unconscious bias, that must be overcome to create a diversified and inclusive working environment. Designed for: Individuals at all levels who have an interest in diversity in the workplace Expected Duration: 57 minutes Bundle Includes: Bridging the Diversity Gap Your Role in Workplace Diversity
Copy URL: https://letscatapult.org/events/diversity-on-the-job/
Diversity, Equity, and Inclusion

Overview:

This course explores workplace diversity, recognizing how unconscious biases impact individuals, teams, and organizations. Active engagement in diversity, equity, and inclusion (DEI) is crucial for fostering genuine diversity. Participants will learn about the transformative potential of inclusion and practical ways to support DEI efforts in their professional contexts. By defining DEI principles and adopting effective practices, participants will develop the skills to cultivate and maintain a healthy DEI culture, enhancing resilience and adaptability on their path to fostering inclusion and belonging.

Designed for:

Individuals at all levels who have an interest in diversity in the workplace

Total Expected Duration:

2 hours 45 minutes

Bundle Includes:

Overview: This course explores workplace diversity, recognizing how unconscious biases impact individuals, teams, and organizations. Active engagement in diversity, equity, and inclusion (DEI) is crucial for fostering genuine diversity. Participants will learn about the transformative potential of inclusion and practical ways to support DEI efforts in their professional contexts. By defining DEI principles and adopting effective practices, participants will develop the skills to cultivate and maintain a healthy DEI culture, enhancing resilience and adaptability on their path to fostering inclusion and belonging. Designed for: Individuals at all levels who have an interest in diversity in the workplace Total Expected Duration: 2 hours 45 minutes Bundle Includes: Workplace Diversity, Equity, and Inclusion in Action Moving from Bias to Inclusion in a DEI Journey Recognizing and Addressing Micro-behaviors in the Workplace Adopting an Inclusion Mindset at Work Becoming a DEI Ally and Agent for Change
Copy URL: https://letscatapult.org/events/diversity-equity-and-inclusion/
DocuSign Fundamentals

In this era of the digital workspace, an increasingly common practice is digital document signing. DocuSign is one of the leading electronic signing services that allows organizations to manage electronic agreements. Digitally signed documents are generally considered legally binding, just as if they had been signed by the recipient’s own hand, and DocuSign includes a built-in chain-of-custody audit trail for signing details, for both senders and recipients.  

 

Contents:

  • DocuSign Fundamentals 
  • Activating an Account 
  • Basic DocuSign Steps 
  • Managing Your DocuSign Documents 
  • Saving a Template 
  • DocuSign Reports 
  • DocuSign Settings 
  • Risks with eSignatures 

Note: This course will be taught using the windows operating system environment

In this era of the digital workspace, an increasingly common practice is digital document signing. DocuSign is one of the leading electronic signing services that allows organizations to manage electronic agreements. Digitally signed documents are generally considered legally binding, just as if they had been signed by the recipient’s own hand, and DocuSign includes a built-in chain-of-custody audit trail for signing details, for both senders and recipients.     Contents: DocuSign Fundamentals  Activating an Account  Basic DocuSign Steps  Managing Your DocuSign Documents  Saving a Template  DocuSign Reports  DocuSign Settings  Risks with eSignatures  Note: This course will be taught using the windows operating system environment
Copy URL: https://letscatapult.org/events/docusign-fundamentals/
EEO and Lawful Hiring

Overview:

As a manager, it's essential to use recruitment strategies that attract the right candidates, but it's just as important to avoid discrimination in hiring, both intentionally and unintentionally. In this course, you'll learn about the Equal Employment Opportunity laws that guide your company's recruitment efforts and aid you in carrying out hiring practices that are fair and lawful.

This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.

Expected Duration:

0.25 hours

Learn more

Overview: As a manager, it's essential to use recruitment strategies that attract the right candidates, but it's just as important to avoid discrimination in hiring, both intentionally and unintentionally. In this course, you'll learn about the Equal Employment Opportunity laws that guide your company's recruitment efforts and aid you in carrying out hiring practices that are fair and lawful. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state. Expected Duration: 0.25 hours Learn more
Copy URL: https://letscatapult.org/events/eeo-and-lawful-hiring/
Effective Business Meetings

Overview:

Whatever their format, efficient meetings are those that not only accomplish tasks but progress in a way that makes the best use of participants' time. Because meetings are one of the most expensive modes of communication in today's organizations, it's critical that you optimize the time you spend in them. Running an effective meeting starts with careful planning. This course will show you how to clarify a meeting's purpose and objectives, and how to determine whether a given meeting is truly necessary or whether a similar result could be achieved through a different type of communication. It will also equip you with the skills to choose the best participants and create an agenda that will guide the group to achieve meeting goals as efficiently and productively as possible. Finally, it will describe how to prepare yourself, your venue, and your participants to ensure a successful meeting free of unnecessary distractions.

Designed for:

Individuals who want to develop their planning, managing, and facilitation skills for running effective business meetings

Expected Duration:

2 hours

Bundle Includes:

Overview: Whatever their format, efficient meetings are those that not only accomplish tasks but progress in a way that makes the best use of participants' time. Because meetings are one of the most expensive modes of communication in today's organizations, it's critical that you optimize the time you spend in them. Running an effective meeting starts with careful planning. This course will show you how to clarify a meeting's purpose and objectives, and how to determine whether a given meeting is truly necessary or whether a similar result could be achieved through a different type of communication. It will also equip you with the skills to choose the best participants and create an agenda that will guide the group to achieve meeting goals as efficiently and productively as possible. Finally, it will describe how to prepare yourself, your venue, and your participants to ensure a successful meeting free of unnecessary distractions. Designed for: Individuals who want to develop their planning, managing, and facilitation skills for running effective business meetings Expected Duration: 2 hours Bundle Includes: Preparing for Effective Business Meetings Dealing with Common Meeting Problems
Copy URL: https://letscatapult.org/events/effective-business-meetings/
Effective Business Writing

Overview:

To write effective and appropriate business messages, you need to know your audience and your purpose. In this course, you'll discover how to identify your readers and create messages that convey the appropriate tone for different reader roles. You'll also explore tips for being more concise in your writing and best practices for organizing content. Lastly, you will learn how to edit and proofread effectively, covering key areas, such as tone, structure, clarity, and accuracy.

Designed for:

Individuals, at any level in an organization, who want to refresh or refine their basic business writing skills

Expected Duration:

1.5 hours

Bundle Includes:

Overview: To write effective and appropriate business messages, you need to know your audience and your purpose. In this course, you'll discover how to identify your readers and create messages that convey the appropriate tone for different reader roles. You'll also explore tips for being more concise in your writing and best practices for organizing content. Lastly, you will learn how to edit and proofread effectively, covering key areas, such as tone, structure, clarity, and accuracy. Designed for: Individuals, at any level in an organization, who want to refresh or refine their basic business writing skills Expected Duration: 1.5 hours Bundle Includes: Audience and Purpose in Business Writing Clarity and Conciseness in Business Writing Editing and Proofreading Business Documents
Copy URL: https://letscatapult.org/events/effective-business-writing/
Effective Succession Planning

Overview:

What if one of your key people suddenly left the position? If this person's role affects your business ventures, direction, and productivity, could you find the talent you need if you only had very little time to do it? Would you scramble trying to replace that person by placing ads, phoning contacts, and taking the first available suitable replacement? You can eliminate such scenarios through succession planning. This can also help you develop talent for your organization for key roles that impact business initiatives and productivity. An effective succession planning program involves seeking out talent from a broad range of sources, assessing leadership potential, involving others in planning for talent, and using various methods to develop and prepare people for advancement.

This course explains the importance of succession planning and building a leadership talent pool from within that motivates employees, increases retention of employees, and fortifies your business against the loss of vital people. It outlines the steps needed to create an effective succession planning program, focusing on the first step of the process, initiating the program. This involves learning how to align it with the business strategy and how to promote it internally to gain commitment throughout the organization.

Designed for:

Managers, business leaders, HR professionals, or individuals needing to initiate, develop, and implement succession planning within an organization

Expected Duration:

3 hours

Bundle Includes:

Overview: What if one of your key people suddenly left the position? If this person's role affects your business ventures, direction, and productivity, could you find the talent you need if you only had very little time to do it? Would you scramble trying to replace that person by placing ads, phoning contacts, and taking the first available suitable replacement? You can eliminate such scenarios through succession planning. This can also help you develop talent for your organization for key roles that impact business initiatives and productivity. An effective succession planning program involves seeking out talent from a broad range of sources, assessing leadership potential, involving others in planning for talent, and using various methods to develop and prepare people for advancement. This course explains the importance of succession planning and building a leadership talent pool from within that motivates employees, increases retention of employees, and fortifies your business against the loss of vital people. It outlines the steps needed to create an effective succession planning program, focusing on the first step of the process, initiating the program. This involves learning how to align it with the business strategy and how to promote it internally to gain commitment throughout the organization. Designed for: Managers, business leaders, HR professionals, or individuals needing to initiate, develop, and implement succession planning within an organization Expected Duration: 3 hours Bundle Includes: Initiating Succession Planning Effective Succession Planning: Determining a Talent Pool for Key Positions Implementing and Assessing a Succession Planning Program
Copy URL: https://letscatapult.org/events/effective-succession-planning/
Employee – New Hire and Onboarding Essentials

Overview:

Streamline your new hire onboarding process with three courses focused on culture and compliance. In the current times and fast-paced environment, it is easy to lose sight of the basics of a respectful and diverse workplace. The e-Learning bundle includes the topics of workplace harassment prevention, diversity in the workplace, and business ethics. Participation by all new hires will provide consistent training across your organization.

 

Designed for:

All Employees

Expected Duration:

1.5 hours

Bundle Includes:

Overview: Streamline your new hire onboarding process with three courses focused on culture and compliance. In the current times and fast-paced environment, it is easy to lose sight of the basics of a respectful and diverse workplace. The e-Learning bundle includes the topics of workplace harassment prevention, diversity in the workplace, and business ethics. Participation by all new hires will provide consistent training across your organization.   Designed for: All Employees Expected Duration: 1.5 hours Bundle Includes: Workplace Harassment Prevention for Employees Your Role in Workplace Diversity Business Ethics
Copy URL: https://letscatapult.org/events/employee-new-hire-and-onboarding-essentials/
Employee Engagement

Overview:

Creating an engaged and motivated workforce can help make an organization more innovative, productive, and profitable. This course reviews the benefits of having an engaged workforce and defines the attributes and actions of engaged employees. It also explains how to identify what does and does not motivate employees and introduces tools you can use to assess levels of motivation.

Designed for:

Individuals, supervisors, managers, and directors

Expected Duration:

2 hours

Bundle Includes:

Overview: Creating an engaged and motivated workforce can help make an organization more innovative, productive, and profitable. This course reviews the benefits of having an engaged workforce and defines the attributes and actions of engaged employees. It also explains how to identify what does and does not motivate employees and introduces tools you can use to assess levels of motivation. Designed for: Individuals, supervisors, managers, and directors Expected Duration: 2 hours Bundle Includes: The Benefits and Challenges of Engaging Employees Maintaining an Engaging Organization
Copy URL: https://letscatapult.org/events/employee-engagement/
Ensuring Onboarding Success

Overview:

Talent management means hiring the right person for the job and successfully onboarding the new recruit. A good job description can aid in effective applicant and resumé screening before the interview. An effective onboarding program can increase new employee acclimation and productivity, as well as greatly decreasing employee turnover. Managers are key to ensuring the success of new employee onboarding programs. This course provides managers with an insight into their unique role and outlines the benefits they reap from properly onboarding new hires. It also covers the key elements of an effective onboarding program and explains how onboarding is different from traditional orientation.

Designed for:

Existing human resource professionals, managers, directors, executives, and business owners working in medium to large organizations, governmental agencies, or nonprofit organizations

Expected Duration:

30 Minutes

Learn more

Overview: Talent management means hiring the right person for the job and successfully onboarding the new recruit. A good job description can aid in effective applicant and resumé screening before the interview. An effective onboarding program can increase new employee acclimation and productivity, as well as greatly decreasing employee turnover. Managers are key to ensuring the success of new employee onboarding programs. This course provides managers with an insight into their unique role and outlines the benefits they reap from properly onboarding new hires. It also covers the key elements of an effective onboarding program and explains how onboarding is different from traditional orientation. Designed for: Existing human resource professionals, managers, directors, executives, and business owners working in medium to large organizations, governmental agencies, or nonprofit organizations Expected Duration: 30 Minutes Learn more
Copy URL: https://letscatapult.org/events/ensuring-onboarding-success/
Essential Marketing Strategies

Overview:

Marketing is a core business process that helps companies develop strong relationships with consumers. Understanding its function will help you better understand the relationship that companies need to build with their customers, how they do it, and the impact these activities can have on a company's bottom line. You will learn about marketing as a key business process, its link to overall corporate strategy, and how online and social media marketing is changing the face of marketing by bringing companies and customers closer together.

Designed for:

Anyone who wants to develop or refine their marketing skills

Expected Duration:

2.5 hours

Bundle Includes:

Overview: Marketing is a core business process that helps companies develop strong relationships with consumers. Understanding its function will help you better understand the relationship that companies need to build with their customers, how they do it, and the impact these activities can have on a company's bottom line. You will learn about marketing as a key business process, its link to overall corporate strategy, and how online and social media marketing is changing the face of marketing by bringing companies and customers closer together. Designed for: Anyone who wants to develop or refine their marketing skills Expected Duration: 2.5 hours Bundle Includes: The Basics of Marketing The People and Planning in Marketing Product, Pricing, and Promotion in the Marketing Mix Distribution and E-Marketing Ethics in the Marketing Mix Competitive Marketing Strategies: Analyzing Your Organization
Copy URL: https://letscatapult.org/events/essential-marketing-strategies/