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Outlook 2019 for Windows: Basic

Overview:

In this Basic Outlook 2019 course, you will learn how to:

  • Set up the workspace and configure message alerts to best suit your way of working
  • Send, receive and reply to different types of emails; see how to insert attachments and create mailouts to send to your different contacts
  • Illustrate your emails, including adding images, links, shapes, WordArt and SmartArt graphics, tables, charts, polls, and objects
  • Add, import, export, and categorize contacts; create and manage groups; and configure your address book
  • Keep track of events, meetings and appointments using the calendar function and be able to configure your calendar; create and organize events and meetings; add, import, and export calendars; and work with tasks

Designed for:

Non-financial professionals who wish to gain understanding or refresh their knowledge of finance and accounting

Expected Duration:

5 hours 36 minutes

Bundle Includes:

Overview: In this Basic Outlook 2019 course, you will learn how to: Set up the workspace and configure message alerts to best suit your way of working Send, receive and reply to different types of emails; see how to insert attachments and create mailouts to send to your different contacts Illustrate your emails, including adding images, links, shapes, WordArt and SmartArt graphics, tables, charts, polls, and objects Add, import, export, and categorize contacts; create and manage groups; and configure your address book Keep track of events, meetings and appointments using the calendar function and be able to configure your calendar; create and organize events and meetings; add, import, and export calendars; and work with tasks Designed for: Non-financial professionals who wish to gain understanding or refresh their knowledge of finance and accounting Expected Duration: 5 hours 36 minutes Bundle Includes: Outlook 2019 (Windows): Setting Up Outlook 2019 (Windows): Sending & Receiving Email Outlook 2019 (Windows): Illustrating Email Outlook 2019 (Windows): Contact Tools Outlook 2019 (Windows): Calendar Tools Outlook 2019 (Windows): Formatting Email Text
Copy URL: https://letscatapult.org/events/outlook-2019-for-windows-basic/
Outlook 2019 for Windows: Intermediate

Overview:

In this Intermediate Outlook 2019 course, you will learn how to:

  • Change your email theme and background, add and manage signatures, and use templates to speed up your writing
  • Check your spelling and grammar, use the lookup, translation, and thesaurus tools, and make your message accessible to all recipients
  • Use folders, search for email, and handle junk email.
  • Dictate messages, convert email conversations into meeting invitations, and use the rules, Quick Steps, and delegation tools to manage your mailbox
  • Add multiple accounts; customize the interface, ribbon, and Quick Access Toolbar; and use the import and export function

Expected Duration:

4 hours 5 minutes

Bundle Includes:

Overview: In this Intermediate Outlook 2019 course, you will learn how to: Change your email theme and background, add and manage signatures, and use templates to speed up your writing Check your spelling and grammar, use the lookup, translation, and thesaurus tools, and make your message accessible to all recipients Use folders, search for email, and handle junk email. Dictate messages, convert email conversations into meeting invitations, and use the rules, Quick Steps, and delegation tools to manage your mailbox Add multiple accounts; customize the interface, ribbon, and Quick Access Toolbar; and use the import and export function Expected Duration: 4 hours 5 minutes Bundle Includes: Outlook 2019 (Windows): Designing & Shaping Email Outlook 2019 (Windows): Proofing Email Outlook 2019 (Windows): Tagging, Sorting & Filtering Email Outlook 2019 (Windows): Organizing Emails Outlook 2019 (Windows): Optimizing Workflows Outlook 2019: Configuring the Client
Copy URL: https://letscatapult.org/events/outlook-2019-for-windows-intermediate/
PCI DSS Compliance

Overview:

The prevalence of credit and debit card usage creates opportunities for fraud, theft, privacy violations, and counterfeiting. To ensure the safety of cardholder information, the Payment Card Industry has adopted a set of global data security standards (PCI DSS Version 3.2.1) that merchants must adhere to in order to accept cards from payment brands such as Visa, Discover, Mastercard, and American Express, as well as to be able to store, process, and transmit cardholder data. This course is meant to provide awareness training for end users of payment systems as required by Standard 12.6.1. This course was developed with subject matter support provided by The Potomac Law Group, PLLC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice.

Expected Duration:

15 minutes

Learn more

Overview: The prevalence of credit and debit card usage creates opportunities for fraud, theft, privacy violations, and counterfeiting. To ensure the safety of cardholder information, the Payment Card Industry has adopted a set of global data security standards (PCI DSS Version 3.2.1) that merchants must adhere to in order to accept cards from payment brands such as Visa, Discover, Mastercard, and American Express, as well as to be able to store, process, and transmit cardholder data. This course is meant to provide awareness training for end users of payment systems as required by Standard 12.6.1. This course was developed with subject matter support provided by The Potomac Law Group, PLLC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice and may or may not reflect the most current legal developments. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with legal statutes or statutory instruments. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking independent legal advice. Expected Duration: 15 minutes Learn more
Copy URL: https://letscatapult.org/events/pci-dss-compliance/
Perseverance at Work

Overview:

Business today is a complex undertaking. Accomplishing tasks and staying focused on achieving your goals requires grit and persistence. An adaptive mindset helps you focus through the distractions, information overload, demanding pace, and the accompanying stresses that can often pull you off task. In this course, you'll learn to develop personal resiliency, adaptability, and perseverance. You'll explore the resources and people it takes to sustain perseverance, and you'll discover actions to help you build a work-life balance, sharpen your focus, and foster the resilience perseverance to face and overcome setbacks.

Designed for:

Individuals wanting to develop their ability to persevere through setbacks, challenges, or obstacles in their work.

Expected Duration:

58 minutes

Bundle Includes:

Overview: Business today is a complex undertaking. Accomplishing tasks and staying focused on achieving your goals requires grit and persistence. An adaptive mindset helps you focus through the distractions, information overload, demanding pace, and the accompanying stresses that can often pull you off task. In this course, you'll learn to develop personal resiliency, adaptability, and perseverance. You'll explore the resources and people it takes to sustain perseverance, and you'll discover actions to help you build a work-life balance, sharpen your focus, and foster the resilience perseverance to face and overcome setbacks. Designed for: Individuals wanting to develop their ability to persevere through setbacks, challenges, or obstacles in their work. Expected Duration: 58 minutes Bundle Includes: Forging Ahead with Perseverance and Resilience Reaching Goals Using Perseverance and Resilience
Copy URL: https://letscatapult.org/events/perseverance-at-work/
PHR®/SPHR®/SHRM-CP/SHRM-SCP Certification Self-Study Course: Digital & Print

Would you like to take a live, high-quality study prep course to prepare for the newest HR certification exams but really need scheduling flexibility? Now, from the comfort of your own home or office, you can participate in one of the most comprehensive HR cert-prep (certification preparatory) programs to be found anywhere.

The digital HR Certification Self-Study Course is a comprehensive preparatory course designed to prepare candidates for the PHR, SPHR, SHRM-CP, and SHRM-SCP exams. With this course, you will have access to superior instructional content, which includes the following:

  • Study guide (paperback, 300+ pages)
  • Study guide (digital file, NOT DOWNLOADABLE)
  • The Seven Princes (paperback booklet)
  • The Seven Princes (digital file, NOT DOWNLOADABLE)
  • training games
  • audio files (11+hours, downloadable .mp3 files)
  • course videos (9+ hours)
  • sample tests, including a final practice exam designed to mimic the HRCI and SHRM exam (1600+ sample questions)
  • flashcards (tangible, 200+)
  • digital flashcards
  • sample study plan to help guide your progress through the course and keep you on track

Getting a PHR® (Professional in Human Resources®), SHRM-CP (Certified Professional), SHRM-SCP (Senior Certified Professional) or SPHR (Senior Professional in Human Resources®) certification will distinguish you from your peers, build your self-confidence, and earn you greater respect within the HR profession.

Distinctive Human Resources has a reputation for being the top-quality certification prep provider with over 25 years of experience helping thousands of people pass their PHR or SPHR certification. Developed by David Siler, SPHR, GPHR, SHRM-SCP, who is a leader both in certification prep and in the HR field, our 36+ hour program targets the high-probability items on the exam so you have the best chance of passing on the first try. This program will eliminate unnecessary study time and provide a step-by-step preparation process led by world-class instructors, including the author and creator of the program. This program enjoys a 90%+ pass rate!

Rather than rely solely on book learning, we focus on the types of learning materials adults prefer: audio files, lecture, test taking skills, quizzes (over 1500 questions), flashcards, videos, and games. Plus, participants will have access to a live weekly Q&A hour-of-power (as it is fondly known) with David Siler leading this informative and powerful study session.

Please note that digital content will be accessible on our Learning Management System (LMS) once your order has been processed, typically within 1 business day of purchase. Instant access upon ordering is not available. All items, except for the audio files (once downloaded), require an internet connection to the LMS.

There are NO refunds on purchases if anything has been downloaded.

Usernames & passwords for LMS access are found in your Shipping Notification email, once your order has shipped, normally within 1 business day of purchase. (Please note that these emails sometimes go directly to spam/trash folders or get blocked by firewalls.) 

LMS access is for a single-user and is NOT transferable. LMS access is valid for 1 year from the date your order is processed.  A valid email address and individual’s name must be provided for each Self-Study Course ordered. All Self-Study Course materials are copyrighted materials and may not, in whole or in part, be copied, shared, or reproduced by any means for any reason without the prior written consent of Distinctive Human Resources, Inc.  Any violation of these terms and conditions will result in immediate termination of your access to these materials, with no refund provided.

Would you like to take a live, high-quality study prep course to prepare for the newest HR certification exams but really need scheduling flexibility? Now, from the comfort of your own home or office, you can participate in one of the most comprehensive HR cert-prep (certification preparatory) programs to be found anywhere. The digital HR Certification Self-Study Course is a comprehensive preparatory course designed to prepare candidates for the PHR, SPHR, SHRM-CP, and SHRM-SCP exams. With this course, you will have access to superior instructional content, which includes the following: Study guide (paperback, 300+ pages) Study guide (digital file, NOT DOWNLOADABLE) The Seven Princes (paperback booklet) The Seven Princes (digital file, NOT DOWNLOADABLE) training games audio files (11+hours, downloadable .mp3 files) course videos (9+ hours) sample tests, including a final practice exam designed to mimic the HRCI and SHRM exam (1600+ sample questions) flashcards (tangible, 200+) digital flashcards sample study plan to help guide your progress through the course and keep you on track Getting a PHR® (Professional in Human Resources®), SHRM-CP (Certified Professional), SHRM-SCP (Senior Certified Professional) or SPHR (Senior Professional in Human Resources®) certification will distinguish you from your peers, build your self-confidence, and earn you greater respect within the HR profession. Distinctive Human Resources has a reputation for being the top-quality certification prep provider with over 25 years of experience helping thousands of people pass their PHR or SPHR certification. Developed by David Siler, SPHR, GPHR, SHRM-SCP, who is a leader both in certification prep and in the HR field, our 36+ hour program targets the high-probability items on the exam so you have the best chance of passing on the first try. This program will eliminate unnecessary study time and provide a step-by-step preparation process led by world-class instructors, including the author and creator of the program. This program enjoys a 90%+ pass rate! Rather than rely solely on book learning, we focus on the types of learning materials adults prefer: audio files, lecture, test taking skills, quizzes (over 1500 questions), flashcards, videos, and games. Plus, participants will have access to a live weekly Q&A hour-of-power (as it is fondly known) with David Siler leading this informative and powerful study session. Please note that digital content will be accessible on our Learning Management System (LMS) once your order has been processed, typically within 1 business day of purchase. Instant access upon ordering is not available. All items, except for the audio files (once downloaded), require an internet connection to the LMS. There are NO refunds on purchases if anything has been downloaded. Usernames & passwords for LMS access are found in your Shipping Notification email, once your order has shipped, normally within 1 business day of purchase. (Please note that these emails sometimes go directly to spam/trash folders or get blocked by firewalls.)  LMS access is for a single-user and is NOT transferable. LMS access is valid for 1 year from the date your order is processed.  A valid email address and individual’s name must be provided for each Self-Study
Copy URL: https://letscatapult.org/events/phr-sphr-shrm-cp-shrm-scp-certification-self-study-course-digital-print/
PHR®/SPHR®/SHRM-CP/SHRM-SCP Certification Study Course

Would you like to take a live, high-quality study prep course to prepare for the newest HR certification exams but really need scheduling flexibility? Now, from the comfort of your own home or office, you can participate in one of the most comprehensive HR cert-prep (certification preparatory) programs to be found anywhere.

Getting a PHR® (Professional in Human Resources®), SHRM-CP (Certified Professional), SHRM-SCP (Senior Certified Professional) or SPHR (Senior Professional in Human Resources®) certification will distinguish you from your peers, build your self-confidence, and earn you greater respect within the HR profession.

Distinctive Human Resources has a reputation for being the top-quality certification prep provider with over 25 years of experience helping thousands of people pass their PHR or SPHR certification. Developed by David Siler, SPHR, GPHR, SHRM-SCP, who is a leader both in certification prep and in the HR field, our 36+ hour program targets the high-probability items on the exam so you have the best chance of passing on the first try. This program will eliminate unnecessary study time and provide a step-by-step preparation process led by world-class instructors, including the author and creator of the program. This program enjoys a 90%+ pass rate!

Rather than rely solely on book learning, we focus on the types of learning materials adults prefer: audio files, lecture, test taking skills, quizzes (over 1500 questions), flashcards, videos, and games. Plus, participants will have access to a live weekly Q&A hour-of-power (as it is fondly known) with David Siler leading this informative and powerful study session.

While our singular study guide provides a good understanding of topics, it is the lecture from our distinguished instructors that nail the points home. Additionally, we are the ONLY provider to offer The Seven Princes, which detail the seven main principles of HRM that show up all over the tests. Ask around, the Seven Princes, written by David Siler, is your secret weapon that no one else can offer! Materials will ship approximately two weeks prior to the start of class.

Tools and Resources

In addition to exceptional instruction and interaction, you will receive many tools to prepare yourself for the exam, including:

  • Study Manual
  • PowerPoint Booklet of Slides
  • David Siler's "Seven Princes" book
  • Set of Flashcards
  • Downloadable audio files
  • On-line access to hundreds of practice exam questions
  • On-line access to testing games and videos on tough topics
  • On-line access to Learning Management System with ability to earn badges for completing certain milestones and communicating with “friends”
  • Talk directly with the Instructor during “Online Office Hours”
  • Best Practices on how to take standardized tests
  • Comprehensive Final Practice Exam

Not sure if you're ready? Register to attend the FREE 60-minute LIVE preview webinar of the PHR®/SPHR®/SHRM-SCP/SHRM-CP Study Certification Course: What’s It All About? to learn more!

Important Things to Know

  • Materials Shipping fee will be added at checkout.
  • All classes are virtual with live instruction.
  • The times for the study courses are Eastern Standard Time. 
  • For a listing of specific class dates within a session, click the blue dates button.
  • In order to receive course materials, all registrants must pay for the course on or before the first day of the class.
  • To ensure payment is received on our before the first day of class, it is recommended that you pay using a credit card. If paying by check, please mail a minimum of two weeks prior to the start of class to ensure receipt and posting of payment
  • Materials will arrive on or around the start date of your session.
  • If you cancel after receiving the course materials, a nonrefundable materials fee of $500 will be charged.
  • Webinar log-in instructions will be sent out 24 hours prior to the session, and again 1 hour before the class begins.
  • You will be given access to the LMS online resource the first day of your class. 

Late Registrations

  • Once a class is no longer available on our website (closed), please choose a future class date. 
  • If you need to register for a closed class, you may contact Learning@letscatapult.org for registration. 
  • The only form of payment accepted for a closed class is a credit card.
  • A $150 late fee will be added to the cost of the class to process a late registration. 
  • We cannot guarantee that your materials will arrive in time for the first night of class.  

In response to Covid-19, both HRCI® and SHRM will begin to offer online exam delivery. While most in-person testing centers are now open, the online exam solution provides a convenient way to take the exam and get certified from any location. For more information regarding the online exam scheduling and delivery go to www.hrci.org and www.shrm.org.

About the Author

David Siler, SPHR, GPHR, is the Managing Partner of Distinctive HR, Inc. He has more than 25 years of experience as a senior level HR practitioner and consults with a variety of organizations on HR issues, including several Fortune 500 companies. David has served two terms on the Board of Directors for the Society of Human Resource Management (SHRM) for North Carolina, is a two-time Past-President of the Central Carolina Personnel Association, and is a Past-President of the Alamance County Human Resources Executive Association.

David Siler, SPHR, SHRM-SCP, GPHR, is the Managing Partner of Distinctive HR, Inc. He has more than 35 years of experience as a senior level HR practitioner and has been preparing candidates for these certification exams for 25 years. He is the primary author and creator of the learning system used in the course and recertifies all of his personal professional credentials by retaking the exams on a regular basis.

CLICK HERE TO MEET DAVID SILER

Testimonials

“I absolutely LOVED this web-based PHR/SPHR Certification Study Course. It was so convenient for my busy work schedule, I could attend class at work or home. I have taken the “traditional” SHRM 12 week course years ago and talk about boring lectures. David’s prep course is hands down the best. I have recommended his prep material and now his web-based study course to all HR professionals seeking to slay the beast! Thanks again for your passion in helping the HR profession!”

Tammy Schmitt – HR Manager – CertainTeed Corp

"It didn’t take long for me to realize that the benefits of your program extend far beyond simply being ready for the test. The variety of learning methods – audio CDs, on-line sample tests and games, flash cards, and study manual – was a tremendous help in absorbing an overwhelming amount of information. I especially appreciate the test taking tips! And our classroom lectures not only prepared me for the exam, but truly got me engaged in all aspects of Human Resources. I’ll miss the weekly opportunities to get your professional input and to discuss current HR topics with colleagues."

Laura Tomanelli, SPHR – Human Resources Generalist – Village of Pinehurst

"I cannot say enough about the comprehensive PHR prep course presented by Distinctive HR through CAI. David Siler’s exceptionally prepared lectures and materials covered every base in my exam prep and increased my confidence ten-fold. The study materials, in addition to the classes, enabled an ‘old’ student, to successfully complete a very intimidating exam. I would highly recommend this course as the best preparation around!"

Nancy M. Rodgers, PHR – HR Manager – Rural Health Group, Inc.

————————————————-

The HR Certification Institute® (HRCI®) does not endorse any particular preparation program or offering. We encourage prospective certification holders to use a variety of resources that reflect their learning styles and needs. Purchasing a certification product is NOT required and HRCI does not guarantee that an individual will pass based on the purchase of a certification preparation product.

Would you like to take a live, high-quality study prep course to prepare for the newest HR certification exams but really need scheduling flexibility? Now, from the comfort of your own home or office, you can participate in one of the most comprehensive HR cert-prep (certification preparatory) programs to be found anywhere. Getting a PHR® (Professional in Human Resources®), SHRM-CP (Certified Professional), SHRM-SCP (Senior Certified Professional) or SPHR (Senior Professional in Human Resources®) certification will distinguish you from your peers, build your self-confidence, and earn you greater respect within the HR profession. Distinctive Human Resources has a reputation for being the top-quality certification prep provider with over 25 years of experience helping thousands of people pass their PHR or SPHR certification. Developed by David Siler, SPHR, GPHR, SHRM-SCP, who is a leader both in certification prep and in the HR field, our 36+ hour program targets the high-probability items on the exam so you have the best chance of passing on the first try. This program will eliminate unnecessary study time and provide a step-by-step preparation process led by world-class instructors, including the author and creator of the program. This program enjoys a 90%+ pass rate! Rather than rely solely on book learning, we focus on the types of learning materials adults prefer: audio files, lecture, test taking skills, quizzes (over 1500 questions), flashcards, videos, and games. Plus, participants will have access to a live weekly Q&A hour-of-power (as it is fondly known) with David Siler leading this informative and powerful study session. While our singular study guide provides a good understanding of topics, it is the lecture from our distinguished instructors that nail the points home. Additionally, we are the ONLY provider to offer The Seven Princes, which detail the seven main principles of HRM that show up all over the tests. Ask around, the Seven Princes, written by David Siler, is your secret weapon that no one else can offer! Materials will ship approximately two weeks prior to the start of class. Tools and Resources In addition to exceptional instruction and interaction, you will receive many tools to prepare yourself for the exam, including: Study Manual PowerPoint Booklet of Slides David Siler's "Seven Princes" book Set of Flashcards Downloadable audio files On-line access to hundreds of practice exam questions On-line access to testing games and videos on tough topics On-line access to Learning Management System with ability to earn badges for completing certain milestones and communicating with “friends” Talk directly with the Instructor during “Online Office Hours” Best Practices on how to take standardized tests Comprehensive Final Practice Exam Not sure if you're ready? Register to attend the FREE 60-minute LIVE preview webinar of the PHR®/SPHR®/SHRM-SCP/SHRM-CP Study Certification Course: What’s It All About? to learn more! Important Things to Know Materials Shipping fee will be added at checkout. All classes are virtual with live instruction. The times for the study courses are Eastern Standard Time.  For a listing of specific class dates within a session, click the
Copy URL: https://letscatapult.org/events/phr-sphr-shrm-cp-shrm-scp-certification-study-course/
PHR®/SPHR®/SHRM-CP/SHRM-SCP: What’s It All About? FREE EVENT

Are you thinking about getting your PHR® or SPHR® or SHRM-CP® or SHRM-SCP® certification? Wondering how the certification or certifications will help your career and trying to figure out the best way to prepare to pass these rigorous exams?

Then come to this FREE one-hour LIVE webinar to meet the instructor, David Siler, SPHR, SHRM-SCP, GPHR, SPHRi, PHR, Managing Partner of Distinctive HR, Inc. David’s HR certification students have an extremely impressive pass rate of more than 90%.

Some of the many questions answered in this session will include:

  • What are the benefits of achieving your HR certification?
  • What are the eligibility requirements to sit for the exams?
  • Which exam or exams is best for me? (HRCI or SHRM)
  • Who is David Siler? Why is his pass rate so much higher than the average pass rate?
  • What makes this study course the best one to register for?
  • What tools and resources do you provide to help me pass the exam?
  • How are the aPHR™/PHR®/SPHR®/SHRM-CP®/SHRM-SCP® test questions developed and are they really as tough as their reputation?
  • Do you help me with test-taking tips?
  • When and where do I sign up to take the exam?
  • How do I maintain my certification once I get my designation?

Instructor

David Siler, SPHR, SHRM-SCP, GPHR, is the Managing Partner of Distinctive HR, Inc. He has more than 35 years of experience as a senior level HR practitioner and has been preparing candidates for these certification exams for 25 years. He is the primary author and creator of the learning system used in the course and recertifies all of his personal professional credentials by retaking the exams on a regular basis.

Are you thinking about getting your PHR® or SPHR® or SHRM-CP® or SHRM-SCP® certification? Wondering how the certification or certifications will help your career and trying to figure out the best way to prepare to pass these rigorous exams? Then come to this FREE one-hour LIVE webinar to meet the instructor, David Siler, SPHR, SHRM-SCP, GPHR, SPHRi, PHR, Managing Partner of Distinctive HR, Inc. David’s HR certification students have an extremely impressive pass rate of more than 90%. Some of the many questions answered in this session will include: What are the benefits of achieving your HR certification? What are the eligibility requirements to sit for the exams? Which exam or exams is best for me? (HRCI or SHRM) Who is David Siler? Why is his pass rate so much higher than the average pass rate? What makes this study course the best one to register for? What tools and resources do you provide to help me pass the exam? How are the aPHR™/PHR®/SPHR®/SHRM-CP®/SHRM-SCP® test questions developed and are they really as tough as their reputation? Do you help me with test-taking tips? When and where do I sign up to take the exam? How do I maintain my certification once I get my designation? Instructor David Siler, SPHR, SHRM-SCP, GPHR, is the Managing Partner of Distinctive HR, Inc. He has more than 35 years of experience as a senior level HR practitioner and has been preparing candidates for these certification exams for 25 years. He is the primary author and creator of the learning system used in the course and recertifies all of his personal professional credentials by retaking the exams on a regular basis.
Copy URL: https://letscatapult.org/events/phr-sphr-shrm-cp-shrm-scp-whats-it-all-about-free-event/
Planning for Skills Needs and Managing Performance

Overview:

An effective HR Department develops employees and develops talent to support the organization's key strategies and help them in the fight to remain competitive. Key to achieving this is acquiring talent and managing talent successfully. In this course, you'll learn about the role of HR in identifying the skills needs of your organization and satisfying these needs through recruitment and performance management as your organization requires it. You'll also learn about managing performance successfully within the framework of talent management.

Designed for:

Managers, team leaders, human resources, and other professionals who manage talent and who want to evolve the HR department from a transactional cost center into a strategic business partner in their organization.

Expected Duration:

24 Minutes

Learn more

Overview: An effective HR Department develops employees and develops talent to support the organization's key strategies and help them in the fight to remain competitive. Key to achieving this is acquiring talent and managing talent successfully. In this course, you'll learn about the role of HR in identifying the skills needs of your organization and satisfying these needs through recruitment and performance management as your organization requires it. You'll also learn about managing performance successfully within the framework of talent management. Designed for: Managers, team leaders, human resources, and other professionals who manage talent and who want to evolve the HR department from a transactional cost center into a strategic business partner in their organization. Expected Duration: 24 Minutes Learn more
Copy URL: https://letscatapult.org/events/planning-for-skills-needs-and-managing-performance/
Polishing Your Professional Edge

Overview:

Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and earns praise or criticism. On another level however, the judgment of an external boss isn't enough to make a job personally fulfilling and rewarding. That's something all employees of an organization decide for themselves. Everyone who works must also answer to an inner boss, a personal, internal voice that provides guidance on whether a job is worth doing and whether it is done well. Accepting personal accountability for your work means your inner boss sets demanding standards and that you're willing to commit to meeting those standards and answer for the results of your work. In this course, you'll learn how to listen to your own inner boss, how to identify your internal standards, how to create a plan to meet those standards, and how to apply your inner boss's guidance to gain more control over your work, your goals, and your future.

Designed for:

Members of business organizations who want to increase their effectiveness at work while exercising more control over their own day-to-day activities and improving their ability to meet long-term personal career goals.

Expected Duration:

1 hour 40 minutes

Bundle Includes:

Overview: Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and earns praise or criticism. On another level however, the judgment of an external boss isn't enough to make a job personally fulfilling and rewarding. That's something all employees of an organization decide for themselves. Everyone who works must also answer to an inner boss, a personal, internal voice that provides guidance on whether a job is worth doing and whether it is done well. Accepting personal accountability for your work means your inner boss sets demanding standards and that you're willing to commit to meeting those standards and answer for the results of your work. In this course, you'll learn how to listen to your own inner boss, how to identify your internal standards, how to create a plan to meet those standards, and how to apply your inner boss's guidance to gain more control over your work, your goals, and your future. Designed for: Members of business organizations who want to increase their effectiveness at work while exercising more control over their own day-to-day activities and improving their ability to meet long-term personal career goals. Expected Duration: 1 hour 40 minutes Bundle Includes: Becoming an Accountable Professional Becoming Your Own Best Boss Becoming More Professional through Business Etiquette Developing a Personal Accountability Framework
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Positive Atmosphere: Establishing an Engaged Workforce

Overview:

An engaged workforce creates a positive work environment that boosts productivity, encourages creativity, and helps you engage and retain talented employees. This in turn will make your organization more profitable and innovative, and will strengthen your employees’ work ethic. In this course, you'll learn about the benefits of engaging your workforce and of establishing a positive work culture. You'll learn how to recognize common qualities of engaged employees, understand what drives employee motivation, and recognize commitment challenges. You'll also learn how employee engagement links to the bottom line by reducing turnover.

Designed for:

Managers and leaders wishing to create and maintain a positive work environment for their team, department or organization

Expected Duration:

24 Minutes

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Overview: An engaged workforce creates a positive work environment that boosts productivity, encourages creativity, and helps you engage and retain talented employees. This in turn will make your organization more profitable and innovative, and will strengthen your employees’ work ethic. In this course, you'll learn about the benefits of engaging your workforce and of establishing a positive work culture. You'll learn how to recognize common qualities of engaged employees, understand what drives employee motivation, and recognize commitment challenges. You'll also learn how employee engagement links to the bottom line by reducing turnover. Designed for: Managers and leaders wishing to create and maintain a positive work environment for their team, department or organization Expected Duration: 24 Minutes Learn more
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Positive Atmosphere: How Organizational Learning Drives Positive Change

Overview:

If your organization creates a positive learning culture that focuses on developing people, it will not only weather difficult times better than most, but will flourish in an ultracompetitive global market. In this course, you’ll be introduced to organizational learning and its benefits to your organization. You'll examine the role of training, knowledge management, and technology in developing employees, and learn about the pivotal role of the continuous learning. By exploring the essential elements and indicators of a self-development culture, the course prepares you to assess your current workplace and determine how conducive it is to learning. Developing talent will increase your competitiveness and create more satisfied, goal-oriented employees – which leads to a more profitable organization.

Designed for:

Managers and leaders wishing to create and maintain a positive work environment for their team, department, or organization

Expected Duration:

24 Minutes

Learn more

Overview: If your organization creates a positive learning culture that focuses on developing people, it will not only weather difficult times better than most, but will flourish in an ultracompetitive global market. In this course, you’ll be introduced to organizational learning and its benefits to your organization. You'll examine the role of training, knowledge management, and technology in developing employees, and learn about the pivotal role of the continuous learning. By exploring the essential elements and indicators of a self-development culture, the course prepares you to assess your current workplace and determine how conducive it is to learning. Developing talent will increase your competitiveness and create more satisfied, goal-oriented employees – which leads to a more profitable organization. Designed for: Managers and leaders wishing to create and maintain a positive work environment for their team, department, or organization Expected Duration: 24 Minutes Learn more
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Practical Management I Certificate Series

Whether you are a new manager or an experienced leader who wants to brush up, this skill-building series will help you increase your effectiveness and employee performance.

Focusing on key competencies, Practical Management I shares best practices and applications. From understanding labor laws to conducting effective performance reviews, these eight half-day courses offer new tactics through practice exercises, role-plays, case studies, and engaging classroom discussions.

 

“Each of the three courses I attended in the Practical Management I Certificate Series added new information for me to absorb and apply while at the same time refreshing and validating the skills and information I had already learned and utilized over the years. I have shared my experience throughout the entire program with other professionals. I refer to the program and facilitators at CAI as well organized, professional and relevant. The courses are designed to allow regular interaction between course attendees and between the attendees and facilitator. The facilitators at CAI have all been tremendous with relevant experiences in the real world that enhance the training. The diversity in attendee groups allows for a huge variety in the real life scenarios that are shared, the skill sets of the participants and the thought process behind solution discussions, was one of the most enjoyable experiences of the program.”

Thomas Burns – Director, NCRF Auto Operations, North Carolina Reinsurance Facility

 

Who Should Attend

Managers and supervisors who want to sharpen their management skills and gain practical knowledge and expertise

 

Learning Objectives

At the end of this certificate series you will be able to:

  • Analyze your own DISC style and better communicate with those with DISC styles different than your own
  • Identify opportunities to provide reinforcing and developmental feedback to your employees
  • Apply your communication skills and the coaching process to help someone think through their issues or challenges
  • Create a plan for motivating team members
  • Developing an awareness of employment laws and the management responsibilities associated with them
  • Conduct a successful selection process while avoiding common interviewing errors
  • Develop strategies to address problem performance
  • Deliver an effective performance review and create development plans for your employees

 

This series includes eight half-day courses:

This series can be taken before or after the Practical Management II Certification Series.

Whether you are a new manager or an experienced leader who wants to brush up, this skill-building series will help you increase your effectiveness and employee performance. Focusing on key competencies, Practical Management I shares best practices and applications. From understanding labor laws to conducting effective performance reviews, these eight half-day courses offer new tactics through practice exercises, role-plays, case studies, and engaging classroom discussions.   “Each of the three courses I attended in the Practical Management I Certificate Series added new information for me to absorb and apply while at the same time refreshing and validating the skills and information I had already learned and utilized over the years. I have shared my experience throughout the entire program with other professionals. I refer to the program and facilitators at CAI as well organized, professional and relevant. The courses are designed to allow regular interaction between course attendees and between the attendees and facilitator. The facilitators at CAI have all been tremendous with relevant experiences in the real world that enhance the training. The diversity in attendee groups allows for a huge variety in the real life scenarios that are shared, the skill sets of the participants and the thought process behind solution discussions, was one of the most enjoyable experiences of the program.” Thomas Burns – Director, NCRF Auto Operations, North Carolina Reinsurance Facility   Who Should Attend Managers and supervisors who want to sharpen their management skills and gain practical knowledge and expertise   Learning Objectives At the end of this certificate series you will be able to: Analyze your own DISC style and better communicate with those with DISC styles different than your own Identify opportunities to provide reinforcing and developmental feedback to your employees Apply your communication skills and the coaching process to help someone think through their issues or challenges Create a plan for motivating team members Developing an awareness of employment laws and the management responsibilities associated with them Conduct a successful selection process while avoiding common interviewing errors Develop strategies to address problem performance Deliver an effective performance review and create development plans for your employees   This series includes eight half-day courses: Improving Communication Using the DiSC® Assessment Maximizing Performance: The Power of Feedback Developing Others Through Coaching Inspiring Employee Motivation Workplace Laws for Managers and Supervisors Interviewing for Success Managing Problem Performance Conducting Effective Performance Reviews This series can be taken before or after the Practical Management II Certification Series.
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Preparing and Implementing a Business Plan

Overview:

Creating a business plan helps you clearly see the opportunities and obstacles you'll inevitably face as you pursue your business idea. By implementing a business plan, you stand a better chance of getting the support you need to succeed. In this course, you'll learn about what a business plan is, the business planning process, and the steps you need to take when creating a business case. You'll also learn how to carry out an internal analysis and about the key elements examined in any external and SWOT analyses. Finally, you'll learn about activities that can help you when implementing a business case, including developing action plans and determining how the implementation should be measured, monitored, and assessed.

Designed for:

Business leaders, professionals, and managers who want to gain or refine their skills for planning and developing strategic business plans

Expected Duration:

30 Minutes

Learn more

Overview: Creating a business plan helps you clearly see the opportunities and obstacles you'll inevitably face as you pursue your business idea. By implementing a business plan, you stand a better chance of getting the support you need to succeed. In this course, you'll learn about what a business plan is, the business planning process, and the steps you need to take when creating a business case. You'll also learn how to carry out an internal analysis and about the key elements examined in any external and SWOT analyses. Finally, you'll learn about activities that can help you when implementing a business case, including developing action plans and determining how the implementation should be measured, monitored, and assessed. Designed for: Business leaders, professionals, and managers who want to gain or refine their skills for planning and developing strategic business plans Expected Duration: 30 Minutes Learn more
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Presentation Skills

This presentation course will provide the skills and knowledge required to deliver effective business presentations. Participants will learn to present in a style that engages the audience, structure their presentations to deliver effective messages, and communicate effectively.

 

The session is designed to walk through the presentation process from learning about your audience, creating the narrative you want to get across by using the presentation framework, the dos and don’ts of using PowerPoint, dealing with nerves, interruptions, questions, and more. 

 

Utilizing a breakout session the participants will prepare, practice, and deliver a short presentation in a non-threatening environment. This will help to understand the power of professional presentation skills and allow time to work through default go-to habits, fillers, and interactions that limit most presenters. 

Who Should Attend

Supervisors, Managers, Leaders, HR Professionals and others that may have to do a presentation or would like to improve upon their current skills. 

Learning Objectives

At the end of this course, participants will be able to:

  • Establish rapport with your audience
  • Learn techniques to reduce nervousness and fear
  • Understand your strengths as a presenter and recognize how visual aids can create impact and attention
  • Develop techniques to create a professional presence
  • Learn different ways to prepare and organize information
  • Prepare, practice, and deliver a short presentation
This presentation course will provide the skills and knowledge required to deliver effective business presentations. Participants will learn to present in a style that engages the audience, structure their presentations to deliver effective messages, and communicate effectively.   The session is designed to walk through the presentation process from learning about your audience, creating the narrative you want to get across by using the presentation framework, the dos and don’ts of using PowerPoint, dealing with nerves, interruptions, questions, and more.    Utilizing a breakout session the participants will prepare, practice, and deliver a short presentation in a non-threatening environment. This will help to understand the power of professional presentation skills and allow time to work through default go-to habits, fillers, and interactions that limit most presenters.  Who Should Attend Supervisors, Managers, Leaders, HR Professionals and others that may have to do a presentation or would like to improve upon their current skills.  Learning Objectives At the end of this course, participants will be able to: Establish rapport with your audience Learn techniques to reduce nervousness and fear Understand your strengths as a presenter and recognize how visual aids can create impact and attention Develop techniques to create a professional presence Learn different ways to prepare and organize information Prepare, practice, and deliver a short presentation
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Preventing Bullying and Violence

Overview:

This course seeks to help employees understand the circumstances that can trigger violence in the workplace and to offer strategies for preventing the escalation of conflict. According to the Bureau of Labor Statistics, in the US, fatal injuries involving violence increased by 163 cases to 866 in 2016. Workplace homicides increased by 83 cases to 500 in 2016, and workplace suicides increased by 62 to 291. This is the highest homicide figure since 2010 and the most suicides since the Census of Fatal Occupational Injuries began reporting data in 1992. Workplace violence can include a range of acts, both physical and non-physical, such as assault, stalking, bullying, robbery, and harassment. This course will help employees to recognize early warning signs of potential workplace conflict, the actions they can take to prevent situations that may lead to workplace violence, and how to respond to an aggressor.

This course was developed with subject matter support provided by Eastman & Smith Ltd. Please note, the course materials and content are for informational purposes only and should not be considered legal advice. This information is not intended to create, and receipt of it does not constitute, an attorney/client relationship.

Expected Duration:

18 minutes

Learn more

Overview: This course seeks to help employees understand the circumstances that can trigger violence in the workplace and to offer strategies for preventing the escalation of conflict. According to the Bureau of Labor Statistics, in the US, fatal injuries involving violence increased by 163 cases to 866 in 2016. Workplace homicides increased by 83 cases to 500 in 2016, and workplace suicides increased by 62 to 291. This is the highest homicide figure since 2010 and the most suicides since the Census of Fatal Occupational Injuries began reporting data in 1992. Workplace violence can include a range of acts, both physical and non-physical, such as assault, stalking, bullying, robbery, and harassment. This course will help employees to recognize early warning signs of potential workplace conflict, the actions they can take to prevent situations that may lead to workplace violence, and how to respond to an aggressor. This course was developed with subject matter support provided by Eastman & Smith Ltd. Please note, the course materials and content are for informational purposes only and should not be considered legal advice. This information is not intended to create, and receipt of it does not constitute, an attorney/client relationship. Expected Duration: 18 minutes Learn more
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