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Check off details about the type of class you’re looking for in the box at the left—delivery method, credit hours and date range—along with descriptive words describing your preferred topic. We’ll return a list of upcoming, available classes that match your topic. If you have questions about the class descriptions, or if you are interested in booking private group training for any of the classes, call us at (866) 440-0302.

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Getting Results Through Personal Power

Overview:

Authority carries a certain type of power – typically position power. A person is granted the power and authority to meet goals and get results through a responsible job definition and accountability. Most of the results that get accomplished in organizations come from the use of personal power and not solely reliant on direct authority. This is especially true in our work environments today, where information sources and networking contacts are accessible to all as means to results. But ultimately it comes down to personal credibility, influence, and political savvy. This course focuses on the power that comes with being credible and trustworthy.

Designed for:

Anyone who wants to develop or refine their skills for getting results using personal power.

Expected Duration:

1.25 hours

Bundle Includes:

Overview: Authority carries a certain type of power – typically position power. A person is granted the power and authority to meet goals and get results through a responsible job definition and accountability. Most of the results that get accomplished in organizations come from the use of personal power and not solely reliant on direct authority. This is especially true in our work environments today, where information sources and networking contacts are accessible to all as means to results. But ultimately it comes down to personal credibility, influence, and political savvy. This course focuses on the power that comes with being credible and trustworthy. Designed for: Anyone who wants to develop or refine their skills for getting results using personal power. Expected Duration: 1.25 hours Bundle Includes: Personal Power and Credibility Building Personal Power through Influence Influence Others with Political Savvy
Copy URL: https://letscatapult.org/events/getting-results-through-personal-power/
Improving Your Personal Productivity

Overview:

The last time you were faced with a list of tasks, which one did you do first? Was it the most difficult? Was it a random choice, or did you choose the easiest task first? The latter points toward procrastination – a habit that causes urgent and difficult tasks to pile up as you avoid them. Don't think about working more hours, think about working better hours. The amount of time available to you is constant – you can't buy more and you can't save it for later. What you can do is increase your productivity – the value you produce in the time you have.

Designed for:

Individuals wishing to improve their productivity in the workplace

Expected Duration:

1.3 hours

Bundle Includes:

Overview: The last time you were faced with a list of tasks, which one did you do first? Was it the most difficult? Was it a random choice, or did you choose the easiest task first? The latter points toward procrastination – a habit that causes urgent and difficult tasks to pile up as you avoid them. Don't think about working more hours, think about working better hours. The amount of time available to you is constant – you can't buy more and you can't save it for later. What you can do is increase your productivity – the value you produce in the time you have. Designed for: Individuals wishing to improve their productivity in the workplace Expected Duration: 1.3 hours Bundle Includes: Organize Your Physical and Digital Workspace Avoid Procrastination by Getting Organized Instead Maximize Your Productivity by Managing Time and Tasks Achieve Productivity in Your Personal Life
Copy URL: https://letscatapult.org/events/improving-your-personal-productivity/
Improving Your Technical Writing Skills

Overview:

Technical writing is a skill. It involves producing technical documents that are suited to the requirements, comprehension level, and background of its readers. In this course, you'll learn how to avoid common writing pitfalls, and how to structure your writing effectively. You'll find out how to tailor your writing to the specific requirements of different types of technical material – so that whether you want to persuade or to instruct, you'll be able to achieve your writing goals.

Expected Duration:

0.4 hours

Learn more

Overview: Technical writing is a skill. It involves producing technical documents that are suited to the requirements, comprehension level, and background of its readers. In this course, you'll learn how to avoid common writing pitfalls, and how to structure your writing effectively. You'll find out how to tailor your writing to the specific requirements of different types of technical material – so that whether you want to persuade or to instruct, you'll be able to achieve your writing goals. Expected Duration: 0.4 hours Learn more
Copy URL: https://letscatapult.org/events/improving-your-technical-writing-skills/
Improving Your Work/Life Balance

Overview:

Do you fill your life with many activities and then find it's tricky getting a good balance between them? Getting the balance right can provide you with tremendous payback, but where does this balance lie? You want to feel fulfilled and in harmony with yourself and your world. You know finding a balance is good for you, and also impacts positively on your family, friends, and coworkers. This bundle highlights techniques you can use to analyze your current level of balance between work and life responsibilities, maintaining work/life balance, and strategies for managing stress.

Designed for:

Individuals who wish to balance their work-life responsibilities

Expected Duration:

1 hour

Bundle Includes:

Overview: Do you fill your life with many activities and then find it's tricky getting a good balance between them? Getting the balance right can provide you with tremendous payback, but where does this balance lie? You want to feel fulfilled and in harmony with yourself and your world. You know finding a balance is good for you, and also impacts positively on your family, friends, and coworkers. This bundle highlights techniques you can use to analyze your current level of balance between work and life responsibilities, maintaining work/life balance, and strategies for managing stress. Designed for: Individuals who wish to balance their work-life responsibilities Expected Duration: 1 hour Bundle Includes: Taking Stock of Your Work/Life Balance Staying Balanced in a Shifting World Take a Deep Breath and Manage Your Stress
Copy URL: https://letscatapult.org/events/improving-your-work-life-balance/
Influencing Without Authority

Influencing others is an essential yet challenging business skill. It is a skill that allows us to get things done, resolve problems, obtain permission, or gain acceptance of our opinions or ideas. Being able to influence others when you have no authority over them is even more challenging. 

This half-day course introduces the fundamentals of influencing without authority. Participants will learn how to influence others and efficiently achieve their goals. 

Who Should Attend

Anyone who must influence others to achieve their goals, including those who frequently work in teams or on projects with colleagues, vendors, or clients; those who would like to improve their ability to present their position and/or convince someone else to pursue their ideas. 

Learning Objectives

At the end of the course, you will be able to:

  • List actions and behaviors that make a person influential even without authority
  • Identify their preferred influencing styles
  • Determine how to adjust their influencing approach to increase effectiveness
  • Describe a process to influence others to take action
  • Create a plan to effectively use their influence to generate action
Influencing others is an essential yet challenging business skill. It is a skill that allows us to get things done, resolve problems, obtain permission, or gain acceptance of our opinions or ideas. Being able to influence others when you have no authority over them is even more challenging.  This half-day course introduces the fundamentals of influencing without authority. Participants will learn how to influence others and efficiently achieve their goals.  Who Should Attend Anyone who must influence others to achieve their goals, including those who frequently work in teams or on projects with colleagues, vendors, or clients; those who would like to improve their ability to present their position and/or convince someone else to pursue their ideas.  Learning Objectives At the end of the course, you will be able to: List actions and behaviors that make a person influential even without authority Identify their preferred influencing styles Determine how to adjust their influencing approach to increase effectiveness Describe a process to influence others to take action Create a plan to effectively use their influence to generate action
Copy URL: https://letscatapult.org/events/influencing-without-authority/
Inspiring and Developing as a Leader

Overview:

In these courses, you'll learn about the characteristics that inspire people and the role of clear, credible, and persuasive messages in providing inspiration. You'll also learn about techniques leaders can use to carry out a self-assessment, such as reflective journaling, surveys and checklists, and 360-degree feedback.

Expertise Level:

Everyone

Expected Duration:

1 hour 6 minutes

Bundle Includes:

Overview: In these courses, you'll learn about the characteristics that inspire people and the role of clear, credible, and persuasive messages in providing inspiration. You'll also learn about techniques leaders can use to carry out a self-assessment, such as reflective journaling, surveys and checklists, and 360-degree feedback. Expertise Level: Everyone Expected Duration: 1 hour 6 minutes Bundle Includes: Leading thru Inspiration Gauging Your Leadership Performance Leading by Motivating
Copy URL: https://letscatapult.org/events/inspiring-and-developing-as-a-leader/
Interpersonal Communication

Overview:

There is a science behind communication, including how we react neuro-physiologically to others – through verbal communication such as their words and tone, as well as the non-verbal communication of their actions and body language. There's also an art to communication, allowing your authentic self to shine through and allowing the exchange with another person to unfold naturally. Communication is most effective when you build and maintain the trust of the people you communicate with. Today there are more communication methods than ever before. Choosing the right method for the situation can have a huge impact on how your method is received. In this course, you’ll learn about the art and science of communication. You’ll explore techniques for connecting with your audience and building trust with them so that your communication intention is clear and understood. In this course, you'll also explore how a clear intention is the basis of an effective communication, and how understanding your audience ensures that the message gets delivered. You'll also learn how body language, vocal tone, and managing emotions can influence your communications and build trust with your audience and how to ask the right questions to ensure that you understand what is being communicated.

Designed for:

Individuals who want to improve their interpersonal communication skills.

Expected Duration:

1 hour 40 minutes

Bundle Includes:

Overview: There is a science behind communication, including how we react neuro-physiologically to others – through verbal communication such as their words and tone, as well as the non-verbal communication of their actions and body language. There's also an art to communication, allowing your authentic self to shine through and allowing the exchange with another person to unfold naturally. Communication is most effective when you build and maintain the trust of the people you communicate with. Today there are more communication methods than ever before. Choosing the right method for the situation can have a huge impact on how your method is received. In this course, you’ll learn about the art and science of communication. You’ll explore techniques for connecting with your audience and building trust with them so that your communication intention is clear and understood. In this course, you'll also explore how a clear intention is the basis of an effective communication, and how understanding your audience ensures that the message gets delivered. You'll also learn how body language, vocal tone, and managing emotions can influence your communications and build trust with your audience and how to ask the right questions to ensure that you understand what is being communicated. Designed for: Individuals who want to improve their interpersonal communication skills. Expected Duration: 1 hour 40 minutes Bundle Includes: Interpersonal Communication: The Art and Science of Communication Interpersonal Communication: Trust Building through Effective Communication Interpersonal Communication: Choosing the Right Interpersonal Communication Method to Make Your Point Interpersonal Communication: Become a Great Listener
Copy URL: https://letscatapult.org/events/interpersonal-communication/
Leading in the Post-Pandemic Workplace

Overview:

It’s safe to say that the world-wide COVID-19 pandemic has affected nearly every human life on the planet. It has wrought disruption, hardship, loss, grief, sickness, and death to a global population. And its effects will linger for years.

In the aftermath of the worst of it, the world is struggling to create an evolving new normal. What that will look like for businesses and other organizations is yet to be determined, and indeed, will likely remain so for some time to come. As we emerge from quarantine and social distancing, and adapt to these changing circumstances, organizational leaders will have many new priorities and employee safety to consider. The workplace may never be the same. As a result, leaders must be ready to prepare and enable themselves and their teams to reestablish work routines. The time is now to think about how you can reconnect with and reengage your people, review and rewrite your policies, and redesign your workspaces.

Materials in this course are based upon content provided in partnership with MIT Sloan Management Review.

Expected Duration:

30 minutes

Learn More

Overview: It’s safe to say that the world-wide COVID-19 pandemic has affected nearly every human life on the planet. It has wrought disruption, hardship, loss, grief, sickness, and death to a global population. And its effects will linger for years. In the aftermath of the worst of it, the world is struggling to create an evolving new normal. What that will look like for businesses and other organizations is yet to be determined, and indeed, will likely remain so for some time to come. As we emerge from quarantine and social distancing, and adapt to these changing circumstances, organizational leaders will have many new priorities and employee safety to consider. The workplace may never be the same. As a result, leaders must be ready to prepare and enable themselves and their teams to reestablish work routines. The time is now to think about how you can reconnect with and reengage your people, review and rewrite your policies, and redesign your workspaces. Materials in this course are based upon content provided in partnership with MIT Sloan Management Review. Expected Duration: 30 minutes Learn More
Copy URL: https://letscatapult.org/events/leading-in-the-post-pandemic-workplace/
Making the Most of Your Presentations

Overview:

Concern about the impact of a presentation can inspire presenters to raise their game, enabling them to get the desired results. A presentation can be immeasurably improved if the presenter devotes sufficient time and attention to planning, building a quality presentation and by ensuring that your delivery is engaging, enthusiastic, composed, and confident.

Designed for:

Individuals who want to improve their presentation skills

Expected Duration:

1.5 hours

Bundle Includes:

Overview: Concern about the impact of a presentation can inspire presenters to raise their game, enabling them to get the desired results. A presentation can be immeasurably improved if the presenter devotes sufficient time and attention to planning, building a quality presentation and by ensuring that your delivery is engaging, enthusiastic, composed, and confident. Designed for: Individuals who want to improve their presentation skills Expected Duration: 1.5 hours Bundle Includes: Planning an Effective Presentation Building Your Presentation Ensuring Successful Presentation Delivery
Copy URL: https://letscatapult.org/events/making-the-most-of-your-presentations/
Managing Across Boundaries

Have you encountered challenges when managing the boundaries present in your organization? Managers in all lines of business work across professional and organizational boundaries. They recognize that collaborative gain is possible when people work together to achieve better outcomes for customers and stakeholders. They know that an effective partnership needs trust, respect, and interdependence. Valuing different perspectives and working constructively with competing priorities requires skill, commitment, and perseverance.

In this interactive course, managers define organizational boundaries and identify those present in their workplace. They learn the importance of the manager's role in managing and spanning administrative boundaries while networking and collaborating to build relationships.

They will develop strategies and identify best practices to implement back at work to manage across the five boundary types and improve their teams' management effectiveness and productivity.  

Who Should Attend:

Experienced managers, supervisors, and directors

Learning Objectives:

At the end of this course, participants will be able to:

  • Define organizational boundaries  
  • Discuss the leader's role in managing organizational boundaries 
  • Identify 5 workplace boundaries  
  • Explain boundary spanning, its benefits and importance 
  • Strategize to develop boundary spanning leadership practices 
  • Learn 5 organizational Leadership Best Practices 
  • Apply skills through action planning 

This course is part of the Practical Management II Certificate Series

Have you encountered challenges when managing the boundaries present in your organization? Managers in all lines of business work across professional and organizational boundaries. They recognize that collaborative gain is possible when people work together to achieve better outcomes for customers and stakeholders. They know that an effective partnership needs trust, respect, and interdependence. Valuing different perspectives and working constructively with competing priorities requires skill, commitment, and perseverance. In this interactive course, managers define organizational boundaries and identify those present in their workplace. They learn the importance of the manager's role in managing and spanning administrative boundaries while networking and collaborating to build relationships. They will develop strategies and identify best practices to implement back at work to manage across the five boundary types and improve their teams' management effectiveness and productivity.   Who Should Attend: Experienced managers, supervisors, and directors Learning Objectives: At the end of this course, participants will be able to: Define organizational boundaries   Discuss the leader's role in managing organizational boundaries  Identify 5 workplace boundaries   Explain boundary spanning, its benefits and importance  Strategize to develop boundary spanning leadership practices  Learn 5 organizational Leadership Best Practices  Apply skills through action planning  This course is part of the Practical Management II Certificate Series
Copy URL: https://letscatapult.org/events/managing-across-boundaries/
Managing Conflict in the Workplace

Overview:

Any time two or more people are gathered in one place, conflict will inevitably follow. The workplace is no exception. It’s how you manage workplace conflict. There are many valid approaches to managing conflict, but ignoring it is the one guaranteed not to work. Resolving conflict is an important interpersonal skill that, with practice, can diffuse difficult situations at work.

In these courses, you’ll learn some of the major sources of workplace conflict, how to recognize your own conflict style and how to work toward conflict resolution. You'll also learn conflict management strategies and processes for conflict resolution and explore methods for handling difficult people and keeping the process of conflict management on track when difficulties arise.

Expertise Level:

Everyone

Expected Duration:

50 minutes

Bundle Includes:

Overview: Any time two or more people are gathered in one place, conflict will inevitably follow. The workplace is no exception. It’s how you manage workplace conflict. There are many valid approaches to managing conflict, but ignoring it is the one guaranteed not to work. Resolving conflict is an important interpersonal skill that, with practice, can diffuse difficult situations at work. In these courses, you’ll learn some of the major sources of workplace conflict, how to recognize your own conflict style and how to work toward conflict resolution. You'll also learn conflict management strategies and processes for conflict resolution and explore methods for handling difficult people and keeping the process of conflict management on track when difficulties arise. Expertise Level: Everyone Expected Duration: 50 minutes Bundle Includes: Confronting Workplace Conflict Resolving Workplace Conflict
Copy URL: https://letscatapult.org/events/managing-conflict-in-the-workplace/
Maximizing Performance: The Power of Feedback

Do you need help providing effective feedback to your employees? Are you uncomfortable constructively delivering a complex message? Do you find it awkward to let your employees know they are doing well? What do you do when someone gets defensive or reacts adversely to feedback? 

This course teaches you the difference between reinforcing and developmental feedback and strategies for delivering both. Using a personal feedback assessment, group exercises, a video clip, and skills practice, you will learn and apply the strategies you need to provide feedback that will maximize employee performance.  

Who Should Attend

New and experienced managers and supervisors who want to develop effective feedback skills to help their employees reach their full potential

Learning Objectives

At the end of this course, you will be able to:

  • Describe the difference between reinforcing and developmental feedback
  • List the steps to giving reinforcing and developmental feedback
  • Give reinforcing and developmental feedback in the workplace
  • Identify opportunities to provide reinforcing and developmental feedback to your employees

This course can be taken as part of the Practical Management I Certificate Series or independently.

Do you need help providing effective feedback to your employees? Are you uncomfortable constructively delivering a complex message? Do you find it awkward to let your employees know they are doing well? What do you do when someone gets defensive or reacts adversely to feedback?  This course teaches you the difference between reinforcing and developmental feedback and strategies for delivering both. Using a personal feedback assessment, group exercises, a video clip, and skills practice, you will learn and apply the strategies you need to provide feedback that will maximize employee performance.   Who Should Attend New and experienced managers and supervisors who want to develop effective feedback skills to help their employees reach their full potential Learning Objectives At the end of this course, you will be able to: Describe the difference between reinforcing and developmental feedback List the steps to giving reinforcing and developmental feedback Give reinforcing and developmental feedback in the workplace Identify opportunities to provide reinforcing and developmental feedback to your employees This course can be taken as part of the Practical Management I Certificate Series or independently.
Copy URL: https://letscatapult.org/events/maximizing-performance-the-power-of-feedback/
Microsoft Office 2010: Advanced Excel

Overview:

This is an advanced Microsoft Excel course that will provide you with an understanding of the most advanced features of MS Excel.

Designed for:

End users seeking proficiency in the use of Microsoft Excel 2010 at an advanced level

Expected Duration:

8 hours

Bundle Includes:

Overview: This is an advanced Microsoft Excel course that will provide you with an understanding of the most advanced features of MS Excel. Designed for: End users seeking proficiency in the use of Microsoft Excel 2010 at an advanced level Expected Duration: 8 hours Bundle Includes: Customizing Visual Elements in Excel 2010 Workbook Settings, Conditional Formatting, and Number Formats in Excel 2010 Organizing Data and Objects in Excel 2010 Verifying Excel 2010 Data and Formulas Automating Excel 2010 Tasks Using Macros Analyzing Data with What-if Analysis in Excel 2010 PivotTables and PivotCharts in Excel 2010 PivotTable Filters, Calculations, and PowerPivot
Copy URL: https://letscatapult.org/events/microsoft-office-2010-advanced-excel/
Microsoft Office 2010: Advanced Word

Overview:

This is an advanced Microsoft Word course that will provide you with an understanding of the most advanced features of MS Word.

Designed for:

Individuals and business users with basic computer literacy and some experience using Microsoft Word

Expected Duration:

7 hours

Bundle Includes:

Overview: This is an advanced Microsoft Word course that will provide you with an understanding of the most advanced features of MS Word. Designed for: Individuals and business users with basic computer literacy and some experience using Microsoft Word Expected Duration: 7 hours Bundle Includes: Using Themes, Backgrounds, Watermarks, and Quick Parts in Word 2010 Adding Tables of Contents, Footnotes, Hyperlinks, and Bookmarks in Word 2010 Forms, Fields, and Mail Merge in Word 2010 Managing, Inspecting, and Recovering Word 2010 Documents Creating and Formatting Tables in Word 2010 Manipulating Tables in Word 2010 Embedding Charts and Tables into Word 2010
Copy URL: https://letscatapult.org/events/microsoft-office-2010-advanced-word/
Microsoft Office 2010: Beginning Excel

Overview:

Excel 2010 is the newest version of Microsoft's comprehensive spreadsheet tool that offers features that support a wide range of functions. The Ribbon menu is unique to Microsoft Office and stacks the many features of Excel into related tabs, making it easy to quickly access the ones you need. Backstage view is a streamlined gathering of all file-level tools, such as those used for saving, printing, and sharing your files. This course explores these topics and many other basics to help users get the most out of Excel 2012. It also provides an introduction to the many tools that will help you create and use your spreadsheets productively.

Designed for:

Individuals and business users with basic computer literacy who wish to learn the fundamentals of Excel 2010

Expected Duration:

11 hours

Bundle Includes:

Overview: Excel 2010 is the newest version of Microsoft's comprehensive spreadsheet tool that offers features that support a wide range of functions. The Ribbon menu is unique to Microsoft Office and stacks the many features of Excel into related tabs, making it easy to quickly access the ones you need. Backstage view is a streamlined gathering of all file-level tools, such as those used for saving, printing, and sharing your files. This course explores these topics and many other basics to help users get the most out of Excel 2012. It also provides an introduction to the many tools that will help you create and use your spreadsheets productively. Designed for: Individuals and business users with basic computer literacy who wish to learn the fundamentals of Excel 2010 Expected Duration: 11 hours Bundle Includes: Getting Started with Excel 2010 Applying Basic Data Formatting in Excel 2010 Moving and Getting Around in Excel 2010 Moving Data and Modifying Worksheets in Excel 2010 Saving, Sending, and Printing Excel 2010 Workbooks Using Conditional Formatting, Tables, and Sparklines in Excel 2010 Reviewing and Protecting Content in Excel 2010 Using Basic Formulas in Excel 2010 Using Basic Functions with Excel 2010 Inserting Basic Charts in Excel 2010 Adding Visuals, Themes, and Styles to Excel 2010 Workbooks
Copy URL: https://letscatapult.org/events/microsoft-office-2010-beginning-excel/