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Check off details about the type of class you’re looking for in the box at the left—delivery method, credit hours and date range—along with descriptive words describing your preferred topic. We’ll return a list of upcoming, available classes that match your topic. If you have questions about the class descriptions, or if you are interested in booking private group training for any of the classes, call us at (866) 440-0302.

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360 Degree Relationships

Overview:

Developing and maintaining relationships with your peers, professional network, and boss at work can lead to success for both you as an individual and for your organization. A key factor in advancing your career is using good communication skills to build strong professional relationships and maintain an effective business network of contacts. This course explores how you can identify the peers in your organization who are especially important in meeting your goals, best practices for building and maintaining your professional network, and strategies for building a strong professional relationship with your boss.

Designed for:

Individual contributors who want to develop effective relationships throughout their organization

Expected Duration:

1.25 hours

Bundle Includes:

Overview: Developing and maintaining relationships with your peers, professional network, and boss at work can lead to success for both you as an individual and for your organization. A key factor in advancing your career is using good communication skills to build strong professional relationships and maintain an effective business network of contacts. This course explores how you can identify the peers in your organization who are especially important in meeting your goals, best practices for building and maintaining your professional network, and strategies for building a strong professional relationship with your boss. Designed for: Individual contributors who want to develop effective relationships throughout their organization Expected Duration: 1.25 hours Bundle Includes: Cultivating Relationships with Your Peers Building Your Professional Network Building Rapport with Your Boss
Copy URL: https://letscatapult.org/events/360-degree-relationships/
Accounting Basics

Overview:

How do organizations communicate business information? Achieving the utmost clarity in communication requires the sharing of a common language. Accounting is one of the aspects of this common language. It's an internal function that involves identifying, recording, summarizing, and reporting business transactions and financial events in an organization. In these courses, you will learn about basic accounting practices, bookkeeping and preparing financial statements.

Designed for:

Anyone either serving in an accounting role, or who just wants to have a working understanding of the accounting and bookkeeping functions

Expected Duration:

1.5 hours

Bundle Includes:

Overview: How do organizations communicate business information? Achieving the utmost clarity in communication requires the sharing of a common language. Accounting is one of the aspects of this common language. It's an internal function that involves identifying, recording, summarizing, and reporting business transactions and financial events in an organization. In these courses, you will learn about basic accounting practices, bookkeeping and preparing financial statements. Designed for: Anyone either serving in an accounting role, or who just wants to have a working understanding of the accounting and bookkeeping functions Expected Duration: 1.5 hours Bundle Includes: Key Accounting Concepts and Principles Recording, Posting, and Balancing the Books Preparing Financial Statements and Closing Accounts Accounting for Stock Transactions
Copy URL: https://letscatapult.org/events/accounting-basics/
Achieve Productivity in Your Personal Life

Overview:

A busy personal life has a direct correlation to your productivity level at your job. Get control of your tasks at home and that will help your productivity level at work, making you better able to stick to schedules and meet deadlines by reducing the stress and distractions that come from trying to juggle home and work at the same time. In this course, you’ll explore some tips for getting yourself and your family out the door in the morning, as well as managing areas of your life such as personal appointments, personal organization, parental responsibilities, and your personal health and well-being.

Expected Duration:

0.3 hours

Learn more

Overview: A busy personal life has a direct correlation to your productivity level at your job. Get control of your tasks at home and that will help your productivity level at work, making you better able to stick to schedules and meet deadlines by reducing the stress and distractions that come from trying to juggle home and work at the same time. In this course, you’ll explore some tips for getting yourself and your family out the door in the morning, as well as managing areas of your life such as personal appointments, personal organization, parental responsibilities, and your personal health and well-being. Expected Duration: 0.3 hours Learn more
Copy URL: https://letscatapult.org/events/achieve-productivity-in-your-personal-life/
Achieving Success through Delegation

Overview:

As a manager, it’s all too easy to become inundated with various demands on your time, such as meetings, reports, and e-mails. To manage your time more effectively, you’ll need to delegate some of your tasks. In these courses, you’ll learn

about different delegation styles and fundamentals, how to supervise and motivate your delegates, and explore levels of responsibility you can delegate to further team development.

Designed for:

Managers and team leaders for small- to medium-sized teams

Expected Duration:

1 hour 15 minutes

Bundle Includes:

Overview: As a manager, it’s all too easy to become inundated with various demands on your time, such as meetings, reports, and e-mails. To manage your time more effectively, you’ll need to delegate some of your tasks. In these courses, you’ll learn about different delegation styles and fundamentals, how to supervise and motivate your delegates, and explore levels of responsibility you can delegate to further team development. Designed for: Managers and team leaders for small- to medium-sized teams Expected Duration: 1 hour 15 minutes Bundle Includes: Choosing and Preparing your Delegate Getting What You Expect from Your Delegate Taking Your Team to the Next level with Delegation
Copy URL: https://letscatapult.org/events/achieving-success-through-delegation/
Administrative Support: Developing Your Essential Skills

Overview:

As an administrative support professional, every task you complete successfully leaves a positive impression of not only yourself but of your manager – and often, of an entire team or department. The ability to support your manager and team effectively and professionally is essential to both your own and your manager's success. After taking this course, you'll be able to master standard administrative support skills that every administrative professional needs to perform on a regular basis. You'll learn about the classification systems used for sorting records, key tasks involved in arranging business travel — including considerations for international travel, and the steps for planning and scheduling meetings, as well as the key techniques for recording meetings.

Expected Duration:

0.4 hours

Learn more

Overview: As an administrative support professional, every task you complete successfully leaves a positive impression of not only yourself but of your manager – and often, of an entire team or department. The ability to support your manager and team effectively and professionally is essential to both your own and your manager's success. After taking this course, you'll be able to master standard administrative support skills that every administrative professional needs to perform on a regular basis. You'll learn about the classification systems used for sorting records, key tasks involved in arranging business travel — including considerations for international travel, and the steps for planning and scheduling meetings, as well as the key techniques for recording meetings. Expected Duration: 0.4 hours Learn more
Copy URL: https://letscatapult.org/events/administrative-support-developing-your-essential-skills/
Administrative Support: Secrets to Success

Overview:

As an administrative support professional, every task you complete successfully leaves a positive impression of not only yourself but of your manager – and often, of an entire team or department. The ability to support your manager and team effectively and professionally is essential to both your own and your manager's success.

Designed for:

Employees in administrative support positions, as well as individuals who want to refresh their administrative skills or who seek a job in administrative support

Expected Duration:

1.3 hours

Bundle Includes:

Overview: As an administrative support professional, every task you complete successfully leaves a positive impression of not only yourself but of your manager – and often, of an entire team or department. The ability to support your manager and team effectively and professionally is essential to both your own and your manager's success. Designed for: Employees in administrative support positions, as well as individuals who want to refresh their administrative skills or who seek a job in administrative support Expected Duration: 1.3 hours Bundle Includes: Developing Your Essential Skills Working in Partnership with Your Boss Interacting Effectively with Colleagues Projecting a Positive Professional Image
Copy URL: https://letscatapult.org/events/administrative-support-secrets-to-success/
Advanced Communication Skills for the Workplace

The ability to communicate skillfully is one of the significant factors contributing to success in the workplace. However, communication is more than sending explicit messages and listening actively. Effective communication includes understanding and appreciating differing priorities, preferences, motivators, and stressors.

This interactive course includes engaging facilitation with contemporary video and practical applications to create a personalized learning experience. Core to the program is the Everything DiSC Workplace® Profile, a simple tool to help people communicate and work more effectively together. This report uses individual assessment data to provide information about workplace priorities and preferences. Additionally, it allows people to learn how to communicate better with colleagues with different priorities and preferences.

 

Who Should Attend:

Supervisors, managers, leaders, HR professionals, and employees who would like to improve their communication skills.

 

Learning Objectives:

At the end of this course, participants will be able to:

  • Describe the DiSC® model and the Everything DiSC Workplace® Map
  • Identify their style and explore the priorities that drive them during the workday
  • Describe similarities and differences among the DiSC® styles that may impact communication
  • Identify ways to increase their effectiveness when communicating with each style
  • Apply People-Reading principles to learn to recognize others’ DiSC® styles
  • Apply the DiSC® Model to communicate and build more effective relationships at work

 

Note

The Everything DiSC® Workplace Profile Assessment will need to be completed prior to the course. The price of the public course includes the cost of the assessment. After the assessment has been activated, cancellation will include a $125.00 assessment fee.

 

The ability to communicate skillfully is one of the significant factors contributing to success in the workplace. However, communication is more than sending explicit messages and listening actively. Effective communication includes understanding and appreciating differing priorities, preferences, motivators, and stressors. This interactive course includes engaging facilitation with contemporary video and practical applications to create a personalized learning experience. Core to the program is the Everything DiSC Workplace® Profile, a simple tool to help people communicate and work more effectively together. This report uses individual assessment data to provide information about workplace priorities and preferences. Additionally, it allows people to learn how to communicate better with colleagues with different priorities and preferences.   Who Should Attend: Supervisors, managers, leaders, HR professionals, and employees who would like to improve their communication skills.   Learning Objectives: At the end of this course, participants will be able to: Describe the DiSC® model and the Everything DiSC Workplace® Map Identify their style and explore the priorities that drive them during the workday Describe similarities and differences among the DiSC® styles that may impact communication Identify ways to increase their effectiveness when communicating with each style Apply People-Reading principles to learn to recognize others’ DiSC® styles Apply the DiSC® Model to communicate and build more effective relationships at work   Note The Everything DiSC® Workplace Profile Assessment will need to be completed prior to the course. The price of the public course includes the cost of the assessment. After the assessment has been activated, cancellation will include a $125.00 assessment fee.  
Copy URL: https://letscatapult.org/events/advanced-communication-skills-for-the-workplace-2/
Advancing Women Leaders Series

The Advancing Women Leaders Series is designed to empower women professionals with the strategies needed to confidently advance their careers. Each of the 12 sessions will be highly interactive and incorporate self-assessment exercises, strategic and guided learning, and small group discussions. The goal is for each participant to develop strategies to overcome challenges faced in the workplace and define a path for career advancement. All sessions are 1-hour in length and will be conducted virtually.

Who should Attend:

This program focuses not only on the critical elements of leadership development but also addresses the unique challenges facing women as they strive to achieve their professional goals. It is designed for women with a minimum of 3-5 years of work experience who would like to advance to higher levels of leadership more confidently and strategically.

The series sessions in this program are listed below:

Session 1: Introduction

The first session begins with an opportunity for participants to introduce themselves to one another. To create a safe, engaging space for women to share openly with each other, it’s important to establish trust and connection. This session also includes the establishment of ground rules.

Session 2: Overview

This session orients participants to the leadership competency by framing, at a high-level, each of the topics. Participants are invited to share their insights/questions, as well as their highest priority focus areas, as defined in their self-assessments.

Session 3: Confidence

Because of the prevalence of Impostor Syndrome across women in traditionally male-dominated fields, confidence serves as the foundational pillar upon which all others are built. In this session, participants explore common triggers of confidence issues and how to effectively manage self-doubt. Women are provided with specific, actionable strategies to build their short and long-term confidence.

Session 4: Career Goals

The career goals session focuses on empowering women to clarify their short and long-term leadership goals. Exercises encourage them to define a leadership vision that reflects their core values and strengths. Participants are also encouraged to identify resources that can help them achieve their goals.

Session 5: Strategic Relationships

This session addresses common challenges that undermine women’s ability to develop strategic relationships across their organizations, including self-doubt and limited access. We explore the importance of a diverse network of relationships and identify key strategies to expand our networks internally and externally.

Session 6: Communication

This session focuses on the need to understand our own communication styles, as well as those around us. Using the Deloitte Business Chemistry Profiles, participants are asked to examine their own styles and identify the styles of key stakeholders. We discuss key strategies for connecting with other styles, as well as tips for avoiding common communication traps facing women (i.e. minimizing language, unnecessary detail, etc.).

Session 7: Influence

This session bridges the strategic relationships and communication sessions with a focus on navigating organizational politics. We explore the most effective ways to position ideas, gain support and minimize conflict. Participants are encouraged to define opportunities to build a stronger voice and strategically seek to build influence.

Session 8: Visibility

This session recognizes the limiting beliefs and structural barriers that undermine women’s ability to self-promote and raise their visibility. Here we discuss strategies to reframe the idea that our work should speak for itself and engage in proactive efforts to educate others on our strengths and values.

Session 9: Strategic Mindset

This session facilitates the transition from expert to leader. Whereas individual contributors demonstrate value through tactical work, leaders must engage in discussions and decision-making that transcend specific tasks and connect to larger business goals. Here participants learn to think about their work more strategically and apply it to larger initiatives.

Session 10: Time Management

Building on the strategic mindset session, this session focuses on prioritizing and delegating work to ensure that we’re engaging in the highest value activity. It also teaches the importance of boundary setting and saying no, which is generally more difficult for women. We also discuss the holistic importance of creating time for personal goals and self-care.

Session 11: Wrap Up

This session brings together the previous sessions and encourages participants to reflect on their progress. Participants are encouraged to create an action plan for how to move forward when the program concludes, including specific action steps and accountability measures.

 

Session 12: Celebration

This session is an opportunity for the women to celebrate their successes and share key wins. We create a space for women to practice self-promotion by encouraging them to speak candidly about their journey and accomplishments. Finally, this session offers an opportunity to formally say goodbye and determine how to stay connected in the future.

About Kim Meninger

As a certified executive and leadership development coach, Kim empowers individuals and organizations to reach their full leadership potential. Kim has coached hundreds of clients and has presented on career advancement and leadership topics to corporate, non-profit and academic audiences.

Prior to formalizing her leadership coaching expertise, Kim held a variety of cross-functional leadership roles in the high-tech industry where she experienced first-hand the unique challenges and opportunities facing women in the workplace. She is especially passionate about helping women and traditionally marginalized groups to develop their confidence, visibility and influence in order to maximize their impact and advance to higher levels of leadership.

Kim has a BA in psychology and an MBA from Boston College. She is an ICF Associate Certified Coach and CCE Board Certified Coach with certifications in career, executive and leadership development coaching. Kim also holds a certificate in Executive Leadership from Cornell University. In addition to coaching, Kim serves on the leadership teams of a number of women’s empowerment groups. She lives in Groton, MA with her husband and two young boys.

The Advancing Women Leaders Series is designed to empower women professionals with the strategies needed to confidently advance their careers. Each of the 12 sessions will be highly interactive and incorporate self-assessment exercises, strategic and guided learning, and small group discussions. The goal is for each participant to develop strategies to overcome challenges faced in the workplace and define a path for career advancement. All sessions are 1-hour in length and will be conducted virtually. Who should Attend: This program focuses not only on the critical elements of leadership development but also addresses the unique challenges facing women as they strive to achieve their professional goals. It is designed for women with a minimum of 3-5 years of work experience who would like to advance to higher levels of leadership more confidently and strategically. The series sessions in this program are listed below: Session 1: Introduction The first session begins with an opportunity for participants to introduce themselves to one another. To create a safe, engaging space for women to share openly with each other, it’s important to establish trust and connection. This session also includes the establishment of ground rules. Session 2: Overview This session orients participants to the leadership competency by framing, at a high-level, each of the topics. Participants are invited to share their insights/questions, as well as their highest priority focus areas, as defined in their self-assessments. Session 3: Confidence Because of the prevalence of Impostor Syndrome across women in traditionally male-dominated fields, confidence serves as the foundational pillar upon which all others are built. In this session, participants explore common triggers of confidence issues and how to effectively manage self-doubt. Women are provided with specific, actionable strategies to build their short and long-term confidence. Session 4: Career Goals The career goals session focuses on empowering women to clarify their short and long-term leadership goals. Exercises encourage them to define a leadership vision that reflects their core values and strengths. Participants are also encouraged to identify resources that can help them achieve their goals. Session 5: Strategic Relationships This session addresses common challenges that undermine women’s ability to develop strategic relationships across their organizations, including self-doubt and limited access. We explore the importance of a diverse network of relationships and identify key strategies to expand our networks internally and externally. Session 6: Communication This session focuses on the need to understand our own communication styles, as well as those around us. Using the Deloitte Business Chemistry Profiles, participants are asked to examine their own styles and identify the styles of key stakeholders. We discuss key strategies for connecting with other styles, as well as tips for avoiding common communication traps facing women (i.e. minimizing language, unnecessary detail, etc.). Session 7: Influence This session bridges the strategic relationships and communication sessions with a focus on navigating organizational politics. We explore the most effective ways to position ideas, gain support and minimize conflict. Participants are encouraged to define opportunities to build a stronger voice and strategically seek
Copy URL: https://letscatapult.org/events/advancing-women-leaders-series/
Becoming The Totally Responsible Person®

Is your workplace littered with blame and a lack of ownership? Do you have employees who are negative and create a toxic work environment? How many employees blame others, including their customers, for their difficult day? Are you accepting of gossip and criticism? 

Are your employees demonstrating a victim mentality, taking no ownership of their attitude or behavior? 

The question is: How do you infuse your organization with a culture of responsibility, cooperation, respect, and teamwork and get beyond these deadly behaviors? 

Becoming The Totally Responsible Person (TRP®) class is a practical, two-part workshop. It will help every employee — leader and individual contributor — to learn innovative and proven ways to control negative emotions, beliefs, or habits that impede cooperation and productivity. 

The workshop is non-threatening yet profoundly impacts those who attend. It is fast-paced and includes lectures, role plays, skits, group discussions, and reflection.  

 

Who Should Attend

This workshop is effective for all levels within the organization — individual contributors, supervisors, managers, and leaders. Anyone who wants to lead others or manage one’s own professional and personal life more effectively will benefit from this course. 

Learning Objectives

At the end of this course, participants will be able to:

  • Eliminating any “Victim Mentality” in Ourselves (victim vs. victim mentality)
  • Becoming the Totally Responsible Person (TRP)
  • Dealing with the Victim Mentality in Others
Is your workplace littered with blame and a lack of ownership? Do you have employees who are negative and create a toxic work environment? How many employees blame others, including their customers, for their difficult day? Are you accepting of gossip and criticism?  Are your employees demonstrating a victim mentality, taking no ownership of their attitude or behavior?  The question is: How do you infuse your organization with a culture of responsibility, cooperation, respect, and teamwork and get beyond these deadly behaviors?  Becoming The Totally Responsible Person (TRP®) class is a practical, two-part workshop. It will help every employee — leader and individual contributor — to learn innovative and proven ways to control negative emotions, beliefs, or habits that impede cooperation and productivity.  The workshop is non-threatening yet profoundly impacts those who attend. It is fast-paced and includes lectures, role plays, skits, group discussions, and reflection.     Who Should Attend This workshop is effective for all levels within the organization — individual contributors, supervisors, managers, and leaders. Anyone who wants to lead others or manage one’s own professional and personal life more effectively will benefit from this course.  Learning Objectives At the end of this course, participants will be able to: Eliminating any “Victim Mentality” in Ourselves (victim vs. victim mentality) Becoming the Totally Responsible Person (TRP) Dealing with the Victim Mentality in Others
Copy URL: https://letscatapult.org/events/becoming-the-totally-responsible-person-2/
Bridging Generational Differences in the Workplace

Are you struggling to manage a team of individuals who don't see work or life the same way due to generational differences?

The convergence of multiple generations in today's workplace is a major challenge. Significant differences exist in each generation's values, ambitions, views, and mindset.

This half-day, thought-provoking, interactive course tackles the complexities of managing a multi-age workforce and provides insights and strategies to help you promote respect and minimize generational conflict amongst your team. You will learn the highly effective MEET approach: make time to discuss, explore differences, encourage respect, and take personal responsibility. This approach drives improved communication and collaboration to make your workplace more productive.

Who Should Attend

New and experienced managers and supervisors who want to build a team environment and/or would like to help their current team function more effectively

Learning Objectives

At the end of the course you will be able to:

  • Identify characteristics of the different generations represented in today’s workplace
  • Recognize issues and situations that may be influenced by generational differences
  • Implement strategies to be a successful manager in a multi-generational workplace
  • Use M.E.E.T. to communicate effectively and build a respect-filled workplace
  • Apply the M.E.E.T. model to a situation you are currently experiencing

This course is part of the Practical Management II Certificate Series.

Are you struggling to manage a team of individuals who don't see work or life the same way due to generational differences? The convergence of multiple generations in today's workplace is a major challenge. Significant differences exist in each generation's values, ambitions, views, and mindset. This half-day, thought-provoking, interactive course tackles the complexities of managing a multi-age workforce and provides insights and strategies to help you promote respect and minimize generational conflict amongst your team. You will learn the highly effective MEET approach: make time to discuss, explore differences, encourage respect, and take personal responsibility. This approach drives improved communication and collaboration to make your workplace more productive. Who Should Attend New and experienced managers and supervisors who want to build a team environment and/or would like to help their current team function more effectively Learning Objectives At the end of the course you will be able to: Identify characteristics of the different generations represented in today’s workplace Recognize issues and situations that may be influenced by generational differences Implement strategies to be a successful manager in a multi-generational workplace Use M.E.E.T. to communicate effectively and build a respect-filled workplace Apply the M.E.E.T. model to a situation you are currently experiencing This course is part of the Practical Management II Certificate Series.
Copy URL: https://letscatapult.org/events/bridging-generational-differences-in-the-workplace/
Business Strategy for the Post-Pandemic Economy

Overview:

The COVID-19 pandemic has disrupted life on a global scale, putting lives and businesses in a temporary limbo. But as the world begins to emerge post-pandemic, businesses will play no small part in determining the new normalcy that will shape our lives. In order to meet this responsibility, business leaders must begin to plan new business strategies and operations that will allow their companies to adapt their business models to the new normal.

In this course, you’ll examine topics related to adjusting operational strategies, marketing strategies and supply chain logistics, that will limit risk exposure, and take advantage of digital technologies to allow your organizations to not just survive the crisis, but to recognize opportunities to thrive in its aftermath.

Materials in this course are based upon content provided in partnership with MIT Sloan Management Review.

Expected Duration:

30 minutes

Learn More

Overview: The COVID-19 pandemic has disrupted life on a global scale, putting lives and businesses in a temporary limbo. But as the world begins to emerge post-pandemic, businesses will play no small part in determining the new normalcy that will shape our lives. In order to meet this responsibility, business leaders must begin to plan new business strategies and operations that will allow their companies to adapt their business models to the new normal. In this course, you’ll examine topics related to adjusting operational strategies, marketing strategies and supply chain logistics, that will limit risk exposure, and take advantage of digital technologies to allow your organizations to not just survive the crisis, but to recognize opportunities to thrive in its aftermath. Materials in this course are based upon content provided in partnership with MIT Sloan Management Review. Expected Duration: 30 minutes Learn More
Copy URL: https://letscatapult.org/events/business-strategy-for-the-post-pandemic-economy/
Business Writing for Results

Technology has increased the pace of life and how we communicate with one another. Formal written communication takes time and concentration, while digital communication demands immediate responses and quick actions. According to the Harvard Business Review, 81% of professionals say what they read is poorly organized, unclear, filled with jargon, too wordy, and ineffective.

 

In good business writing, language is specific, the point of view is clear, and the issues are well expressed. This course will give you the tools to become an effective writer for productive outcomes in your organization.  

Who Should Attend

Anyone who wants to improve their written communication and be better at conveying information to peers. Regardless of job title, role, or position, anyone within the organization can benefit from improved writing skills. This course is a terrific opportunity for individual contributors, young professionals, high-potentials, or leaders to enhance essential business skills. 

Learning Objectives

At the end of this course, participants will be able to:

  • Understand and apply best practices for written communication
  • Analyze audience in business writing
  • Demonstrate practical grammar through application
  • Illustrate inclusive language
  • Demonstrate proofreading and editing
  • Describe the importance of manners and courtesy
Technology has increased the pace of life and how we communicate with one another. Formal written communication takes time and concentration, while digital communication demands immediate responses and quick actions. According to the Harvard Business Review, 81% of professionals say what they read is poorly organized, unclear, filled with jargon, too wordy, and ineffective.   In good business writing, language is specific, the point of view is clear, and the issues are well expressed. This course will give you the tools to become an effective writer for productive outcomes in your organization.   Who Should Attend Anyone who wants to improve their written communication and be better at conveying information to peers. Regardless of job title, role, or position, anyone within the organization can benefit from improved writing skills. This course is a terrific opportunity for individual contributors, young professionals, high-potentials, or leaders to enhance essential business skills.  Learning Objectives At the end of this course, participants will be able to: Understand and apply best practices for written communication Analyze audience in business writing Demonstrate practical grammar through application Illustrate inclusive language Demonstrate proofreading and editing Describe the importance of manners and courtesy
Copy URL: https://letscatapult.org/events/business-writing-for-results/
Catapult’s Intern Leadership Program – Virtual Q&A Sessions

Catapult’s Intern Leadership Program connects young professionals with the resources they need to network, grow, and lead. These curated experiences ensure employers receive maximum results with minimal effort. 

Our brand-new program begins on June 5th until August 9th and offers best-in-class learning opportunities with webinars, networking events, roundtables, and more. 

Our free virtual Q&A sessions explore the program in detail, including how it can help you:

  •  Build your talent pipeline
  •  Become an employer of choice
  •  Develop future leaders

Join us to learn more about this incredible opportunity to foster young talent — and how we can help you recruit interns to meet your unique needs.

Catapult’s Intern Leadership Program connects young professionals with the resources they need to network, grow, and lead. These curated experiences ensure employers receive maximum results with minimal effort.  Our brand-new program begins on June 5th until August 9th and offers best-in-class learning opportunities with webinars, networking events, roundtables, and more.  Our free virtual Q&A sessions explore the program in detail, including how it can help you:  Build your talent pipeline  Become an employer of choice  Develop future leaders Join us to learn more about this incredible opportunity to foster young talent — and how we can help you recruit interns to meet your unique needs.
Copy URL: https://letscatapult.org/events/catapults-intern-leadership-program-virtual-qa-sessions/
Communicating with Professionalism and Etiquette

Overview:

Organizations rely on proper communications to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence. Following the accepted norms and behaviors of communicating in the workplace can help you to ensure that your messages are conveyed as you intended. Observing norms enables you to build and nurture your relationships with colleagues, subordinates, and superiors.

This course strengthens your ability to communicate in a professional manner. It walks you through the etiquette of speaking to others in person, as well as on the phone. It then explores the often neglected common rules of written communication, particularly with regard to e-mail. And it considers appropriate ways of communicating using online chat, the best way to conduct yourself during conference calls, and how to set up and use voicemail effectively.

Expected Duration:

1 hour

Learn more

Overview: Organizations rely on proper communications to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence. Following the accepted norms and behaviors of communicating in the workplace can help you to ensure that your messages are conveyed as you intended. Observing norms enables you to build and nurture your relationships with colleagues, subordinates, and superiors. This course strengthens your ability to communicate in a professional manner. It walks you through the etiquette of speaking to others in person, as well as on the phone. It then explores the often neglected common rules of written communication, particularly with regard to e-mail. And it considers appropriate ways of communicating using online chat, the best way to conduct yourself during conference calls, and how to set up and use voicemail effectively. Expected Duration: 1 hour Learn more
Copy URL: https://letscatapult.org/events/communicating-with-professionalism-and-etiquette/
Communication and Conflict: Working Effectively with Others

No matter what your role in an organization is, you will not be successful if you cannot work well with others. Whether your customers are internal or external, you must be able to communicate effectively and resolve conflict to achieve and exceed your goals. 

This full-day course will teach you how to build successful and productive work relationships through effective communication and conflict-resolution skills. 

Who Should Attend

Anyone who would like to build better business relationships to maximize their job performance

Learning Objectives

At the end of this course, participants will be able to:

  • Describe the importance of communication skills in building effective work relationships
  • Identify ways to improve effectiveness in sending messages
  • Develop “I-statements” to foster mutual respect
  • Confirm understanding through paraphrasing
  • Use effective questioning techniques
  • List strategies to help manage their conflict triggers
  • Recognize their personal patterns of behavior in conflict
  • Respond to conflict situations with tact and diplomacy
  • Explain how to use a 5 step process to resolve conflict
  • Identify strategies for handling difficult responses when dealing with conflict
  • Apply the process for resolving conflict to a situation they are facing at work
No matter what your role in an organization is, you will not be successful if you cannot work well with others. Whether your customers are internal or external, you must be able to communicate effectively and resolve conflict to achieve and exceed your goals.  This full-day course will teach you how to build successful and productive work relationships through effective communication and conflict-resolution skills.  Who Should Attend Anyone who would like to build better business relationships to maximize their job performance Learning Objectives At the end of this course, participants will be able to: Describe the importance of communication skills in building effective work relationships Identify ways to improve effectiveness in sending messages Develop “I-statements” to foster mutual respect Confirm understanding through paraphrasing Use effective questioning techniques List strategies to help manage their conflict triggers Recognize their personal patterns of behavior in conflict Respond to conflict situations with tact and diplomacy Explain how to use a 5 step process to resolve conflict Identify strategies for handling difficult responses when dealing with conflict Apply the process for resolving conflict to a situation they are facing at work
Copy URL: https://letscatapult.org/events/communication-and-conflict-working-effectively-with-others/