Public Utilities HR Challenges

HR Challenges Unique to Your Industry

  • !NERC and FERC workforce training and qualification documentation requirements
  • !OSHA electrical and utility safety compliance for field operations crews
  • !24/7 on-call operations scheduling and overtime for linemen and technicians
  • !DOT drug and alcohol testing for employees in safety-sensitive utility roles
  • !Background checks and critical infrastructure access restrictions
  • !Union workforce management and collective bargaining agreement compliance
  • !Multi-site HR consistency across utility service territories
Catapult Solutions

How Catapult HR Helps

  • +NERC and FERC workforce training documentation and qualification records
  • +OSHA electrical and utility safety compliance for field crews
  • +24/7 on-call scheduling and FLSA overtime compliance for utility workers
  • +DOT drug and alcohol testing program management for safety-sensitive roles
  • +Background checks and critical infrastructure access restriction policies
  • +Union contract compliance and grievance procedure management
  • +Employment law guidance and HR compliance audits

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$1.1M
Average NERC compliance penalty for utilities with inadequate workforce qualification records
4.3x
Higher DOT drug testing violation rate in utilities without formal testing program management
38%
Of utility companies have on-call overtime compliance gaps in DOL audits

HR Services for Public Utilities Employers

Expert support across the HR functions that matter most to your industry

Compliance

NERC Training Documentation

NERC and FERC workforce qualification records and training documentation for electric utility compliance.

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Compliance

DOT Drug & Alcohol Testing

DOT-compliant drug and alcohol testing program for safety-sensitive utility roles.

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Compliance

OSHA Utility Safety Compliance

Electrical and utility OSHA safety training documentation for field operations crews.

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HR Consulting

On-Call & Overtime Compliance

On-call scheduling, compensatory time, and FLSA overtime compliance for 24/7 utility operations.

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Compliance

Employee Handbook

Utility company handbooks covering NERC obligations, safety protocols, on-call conduct, and union compliance.

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Compliance

HR Compliance Audit

Full HR audit for public utilities against NERC, DOT, OSHA, and Southeast employment law standards.

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“A NERC audit found our workforce qualification records incomplete for 15 critical positions. Catapult built a documentation system that passed the follow-up review with zero findings.”

HR Manager, Electric Cooperative — 280 employees, NC

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HR Built for Public Utilities — Keeping the Lights On and the Workforce Compliant

Our practitioners understand NERC compliance, DOT drug testing, and the 24/7 operations workforce challenges unique to electric, gas, and water utilities in the nation.

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