Onboarding Experience

Your New Hire Made a Decision
in the First 90 Days.
Let’s Make It the Right One.

Turnover in the first 90 days is almost always an onboarding failure — not a hiring failure. The experience you create between offer acceptance and the end of the first quarter shapes whether someone becomes a long-term contributor or an avoidable departure.

20%
of turnover happens within the first 45 days (SHRM)
69%
of employees more likely to stay 3+ years with strong onboarding
58%
of organizations have no structured onboarding program
$4,000+
average cost of a failed 90-day hire
Why New Hires Leave Before They’ve Really Started

Orientation Is Not Onboarding.

One day of paperwork and a tour is orientation. Onboarding is a 90-day structured experience that connects new hires to their role, their team, your values, and a path to feeling genuinely competent and included.

✓Pre-boarding experience design — from offer acceptance to day one
✓Day 1 and week 1 experience design with manager enablement
✓30/60/90-day milestone check-ins with structured feedback loops
✓Role clarity and performance expectation setting protocols
✓Social integration activities that reduce isolation in hybrid/remote settings
“

We cut 90-day turnover by 34% in a year after redesigning onboarding with Catapult. The biggest change was manager accountability at the 30-day mark. That one checkpoint alone changed everything.

T
Talent Acquisition Manager
Healthcare, 2,800 employees

What We Build Into Your Onboarding Experience

Structure that turns new hires into engaged contributors — fast.

📬

Pre-Boarding Design

The experience from offer acceptance to day one — paperwork, culture prep, team introductions.

🚀

Day 1 Experience

First-day design that replaces anxiety with connection — structured, warm, and purposeful.

📅

30/60/90-Day Milestones

Checkpoint frameworks with structured manager conversations, feedback loops, and support touchpoints.

🎯

Role Clarity Protocols

Tools to ensure new hires understand their role, their success metrics, and their manager’s expectations.

🤝

Social Integration

Activities and introductions that connect new hires to peers, culture, and informal networks.

📊

Onboarding Satisfaction Surveys

Measurement of new hire experience at 30 and 90 days to continuously improve the program.

Your Best Hires Deserve a Best-in-Class Start.

Onboarding is your first real chance to prove that everything you said in the interview was true. Let’s make it count.