Onboarding Experience

Your New Hire Made a Decision
in the First 90 Days.
Let’s Make It the Right One.

Turnover in the first 90 days is almost always an onboarding failure — not a hiring failure. The experience you create between offer acceptance and the end of the first quarter shapes whether someone becomes a long-term contributor or an avoidable departure.

20%
of turnover happens within the first 45 days (SHRM)
69%
of employees more likely to stay 3+ years with strong onboarding
58%
of organizations have no structured onboarding program
$4,000+
average cost of a failed 90-day hire
Why New Hires Leave Before They’ve Really Started

Orientation Is Not Onboarding.

One day of paperwork and a tour is orientation. Onboarding is a 90-day structured experience that connects new hires to their role, their team, your values, and a path to feeling genuinely competent and included.

Pre-boarding experience design — from offer acceptance to day one
Day 1 and week 1 experience design with manager enablement
30/60/90-day milestone check-ins with structured feedback loops
Role clarity and performance expectation setting protocols
Social integration activities that reduce isolation in hybrid/remote settings

We cut 90-day turnover by 34% in a year after redesigning onboarding with Catapult. The biggest change was manager accountability at the 30-day mark. That one checkpoint alone changed everything.

T
Talent Acquisition Manager
Healthcare, 2,800 employees

What We Build Into Your Onboarding Experience

Structure that turns new hires into engaged contributors — fast.

Pre-Boarding Design

The experience from offer acceptance to day one — paperwork, culture prep, team introductions.

Day 1 Experience

First-day design that replaces anxiety with connection — structured, warm, and purposeful.

30/60/90-Day Milestones

Checkpoint frameworks with structured manager conversations, feedback loops, and support touchpoints.

Role Clarity Protocols

Tools to ensure new hires understand their role, their success metrics, and their manager’s expectations.

Social Integration

Activities and introductions that connect new hires to peers, culture, and informal networks.

Onboarding Satisfaction Surveys

Measurement of new hire experience at 30 and 90 days to continuously improve the program.

Your Best Hires Deserve a Best-in-Class Start.

Onboarding is your first real chance to prove that everything you said in the interview was true. Let’s make it count.