Navigating Performance Management Conversations

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Course Details

Performance management conversations are one of the most underused levers a manager has for building trust, preventing surprises, and driving results. When leaders set clear expectations, deliver timely feedback, and follow a consistent conversation process, employees know where they stand and problems get addressed while they are still small. This training gives you a repeatable model, along with practical tools so performance conversations become a routine leadership habit rather than a dreaded, occasional event. Organizations with strong performance management practices see meaningfully higher engagement, higher profitability, and lower turnover. Investing in this skill pays off for you, your team, and your organization.

Who Should Attend

Managers, supervisors, and leaders who want to build a consistent, confident approach to performance conversations with their teams.

Participants leave ready to…

• Use a two-way communication loop and feedback fundamentals to address issues early and clearly
• Identify when to start performance conversations and follow a clear 3-stage process
• Document key conversations correctly, understand when to use forms/processes, and know when to involve HR

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