Professional Development & Soft Skills Training
Communication, emotional intelligence, and career skills for employees who are ready to grow — and teams that want to perform at a higher level.
Technical Skills Get People Hired. Soft Skills Determine Whether They Stay.
The employees who struggle with communication, conflict, time management, or professional presence don’t just underperform individually — they create friction on every team they’re part of. Performance reviews identify these gaps constantly. Rarely does anyone actually address them.
Catapult HR professional development programs target the interpersonal and business skills that drive individual effectiveness and team performance — built for immediate application, not theoretical concepts employees nod at and forget.
Who This Is For
- Individual contributors ready to grow but lacking specific interpersonal skills
- Teams with recurring communication breakdowns or unresolved conflict patterns
- Customer-facing employees who need stronger service and stakeholder communication
- New managers transitioning from individual contributor to leadership roles
- HR teams building a culture of continuous development as a retention strategy
What You’ll Walk Away With
- Clearer, more effective communication across the team — written and verbal
- Higher emotional intelligence — employees who adapt to situations instead of reacting
- Conflict handled at the team level before it requires HR involvement
- Stronger time management and personal productivity habits that stick
- Employees who feel genuinely invested in — and are significantly more likely to stay
What’s Included
- +Business communication and professional writing
- +Emotional intelligence and self-awareness
- +Conflict resolution and de-escalation
- +Time management and personal productivity
- +Customer service and stakeholder management
- +Collaboration and cross-functional effectiveness
HRCI Approved
PHR, SPHR, GPHR Credit Eligible
SHRM Preferred Provider
SHRM-CP & SHRM-SCP Eligible
Trustpilot 5.0 Stars
Rated by HR Professionals
Regional HR Experts
Serving the Southeast Employers
Soft Skills That Show Up in Hard Results
The ROI of professional development shows up in retention, performance, and culture.
Reduced Turnover
Employees who feel their organization invests in their development are 15-34% more likely to stay, according to LinkedIn Learning research.
Higher Performance Ratings
Teams with strong communication and collaboration skills consistently outperform peers across productivity, quality, and customer satisfaction metrics.
Better Culture
Conflict handled well, emotional intelligence practiced daily, and clear communication across teams creates a workplace people want to be part of.
“We used Catapult’s soft skills workshop as part of our all-hands offsite. The conflict resolution module surfaced things we’d been talking around for months. Three months later, the team dynamics are genuinely different — and measurably more productive.”
— COO, Technology Services Company, Raleigh, NC
Frequently Asked Questions
Common questions about this program — answered by our industry-experienced professional facilitators.
Is this training appropriate for employees at all levels?
Can these programs be paired with manager development training?
How do you handle sensitive topics like emotional intelligence or conflict in a group setting?
Is on-demand eLearning available for soft skills topics?
Invest in the Skills That Actually Drive Performance
Let’s identify which programs would have the highest impact for your team right now.
Schedule a Free Consultation View Upcoming Training