Participants will learn about how to use effective feedback to improve productivity, performance, and working relationships. The module begins with defining feedback and its role in effective manag...
Six modules. Everything a new supervisor needs to lead well. Supervision covers a lot of ground — and most of it gets learned on the job. The Fundamentals of Supervision Certificate is for new supe...
Coaching is all about partnering in a thought provoking and creative process that allows an employee to maximize their personal and professional potential. In this module, participants will learn h...
This course will teach learners how to work with large worksheets in Microsoft Excel and efficiently use multiple worksheets and workbooks. It will show how to link information from different works...
This course will teach learners how to work with large worksheets in Microsoft Excel and efficiently use multiple worksheets and workbooks. It will show how to link information from different works...
Creating and delivering effective presentations is an essential skill for managers - they are often in a position to present information that is educational, persuasive, or motivational. They need ...
What if we each looked at life’s problems as opportunities, and took ownership for how we show up each day? This is what becoming a Totally Responsible Person is all about. Totally Responsible Pers...
How can managers consistently hire outstanding employees? In this module, managers learn how to establish success criteria for a position, and then proceed through an effective interview process. T...
Knowing which laws apply and what to do first A practical grounding in the U.S. employment law that small and mid-sized employers cannot afford to get wrong. The course works through the compliance...
Managers face difficult conversations on a regular basis - layoffs, termination, personal situations, poor job performance, admitting to big mistakes, investigating misconduct, reporting a grievanc...
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