Focus Group Facilitation

Some Questions Can’t Be Answered
With a Survey. They Need a Room.

Focus groups surface the nuance, context, and “why behind the what” that quantitative data can never capture. When you need to understand the story behind your engagement scores, focus groups are how you find it.

3–5 hrs
per focus group session — standard Catapult facilitation format
6–12
optimal participants per focus group for maximum candor
90%+
of clients identify themes they didn’t know existed through focus groups
48 hrs
turnaround from session to written findings summary
When Focus Groups Are the Right Tool

Not Everything Should Be a Survey. Sometimes You Need to Listen.

Focus groups are most powerful when you need depth over breadth — when survey scores showed a problem but couldn’t explain it, when a change initiative needs employee input before you design it, or when a specific team or demographic group needs a safe space to speak.

Third-party facilitation for maximum candor and psychological safety
Structured discussion guides built around your specific questions or concerns
Cross-functional, department-specific, or demographic-specific group design
Written findings report with direct quotes, themes, and recommendations
Integration with survey data for a complete quantitative + qualitative picture

After our engagement survey showed low scores on “management communication,” we ran focus groups. The issues were specific, nuanced, and completely different by department. We couldn’t have designed a real response without that context.

O
Organizational Development Manager
Healthcare Network, 2,200 employees

What Catapult-Facilitated Focus Groups Deliver

Structured listening with professional facilitation — not just a roundtable.

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Discussion Guide Design

Custom question frameworks built around your specific strategic questions or culture challenges.

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Group Composition Design

Thoughtful participant selection across role, tenure, demographic, and team dimensions.

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Psychological Safety Protocols

Third-party facilitation and ground rules that create the safety for honest, candid conversation.

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Real-Time Notetaking

Structured documentation during sessions for accurate theme capture and verbatim quotes.

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Written Findings Report

Summary report with key themes, representative quotes, and specific recommendations.

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Survey Integration

Cross-analysis of focus group findings against existing survey data for a complete picture.

Hear What Your Employees Can’t Put in a Survey.

Focus groups are how you get the context that turns good intentions into real solutions. Let’s facilitate the conversation.