HR help, when you need it. Real advisors, not a script.
Catapult membership includes unlimited access to senior HR advisors for terminations, compliance questions, policy calls, and everyday problems, with after-hours support for urgent issues that cannot wait until the next business day.
After-hours emergency support
Advisors answer 8:30 am to 5 pm ET, Monday to Friday. For an urgent issue after hours, leave a message and the on-call advisor will call you back.
No consultant fees
No hourly billing, no surprise invoice. It is part of your membership, not billed by the call.
Call only when you need us
No retainer to justify and no minimum usage. Ask one question this year or fifty.
What is HR help
HR help, in plain terms
Who this is for
HR help for small businesses and the people who run them
Whether you run the company or you are the entire HR department.
For small business owners and leaders
Most small businesses do not have an HR department, so hiring, discipline and compliance land on you. You are not an HR person, and you should not have to become one to handle a termination correctly or answer a handbook question with confidence. Your HR Advisor is the person you call before a small decision becomes an expensive one.
- A second opinion before a hard conversation
- Plain-English answers, no legal jargon
- Employment law backup when it is genuinely needed
For HR teams of one
You already know HR. What you need is HR support: someone to sanity-check a close call, cover the state you have never hired in, or take a question off your plate at 6pm. Think of it as HR support for small business teams stretched thin, not a replacement for your judgment.
- Multi-state guidance without a retainer
- Templates and tools you do not have to build
- Someone senior to loop in on the hard ones
What you can ask about
What your HR Advisor helps with
Call with the specific problem in front of you. Here is where members call most.
Meet your team
Real HR Advisors, not a call center
Every call reaches one of Catapult’s senior HR advisors, certified professionals who have handled the situation you are calling about before.
From real advisor calls
Questions members actually bring to their advisor
“Members bring questions like these to an advisor every day,” says Stephanie Dillon, Catapult’s Lead Senior HR Advisor. A few of the ones members search for first, with a full guide on each.
Do we have to pay employees when we close for weather?
It depends on exempt versus non-exempt status and how your policy is written, one of the most common calls advisors get every winter.
Read the full guide →How do we manage an employee who needs multiple types of leave at once?
FMLA, ADA, and state leave can all apply to the same absence, and they do not always point to the same answer.
Read the full guide →What are the most common FMLA mistakes employers make?
Most FMLA problems are not bad intentions, they are myths about who qualifies and what counts as notice.
Read the full guide →How do I handle a termination the right way?
Documentation and consistency are what protect you, not the conversation itself.
Read the full guide →Can we still use non-compete agreements?
The rules have shifted state by state and at the federal level, so “it depends where” is the honest short answer.
Read the full guide →Do we still need to file an EEO-1 report?
Requirements here are in flux. Advisors track the current status so you do not have to.
Read the full guide →See it, don’t just read it
HR advice from the Catapult channel
Short, practical videos on the same questions members call about.
How it works
Call, talk to a person, get a fast answer
Call and talk to a person
During business hours, 8:30 am to 5 pm ET, you reach a senior advisor directly. There is no ticket queue to sit in.
Reach a senior advisor
A real person who has handled your exact situation before, not a script or a chatbot.
Get a fast answer
Most questions resolve on that call. Call before 3:30 pm ET for the best chance of a same-day answer.
If your question turns out to need an attorney, your HR Advisor refers you directly to an employment lawyer at Ogletree Deakins, included in your membership at no extra charge. That is a separate benefit with its own hours by plan.
See how legal backup works →What’s included
The HR Advice Helpline comes with every plan
A Dedicated Senior HR Advisor and more employment law hours are the difference between tiers. The Helpline itself is unlimited on all three.
Standard
- HR Advice Helpline
- 5 hrs Employment Law Advice/yr
- Salary survey data
Premium
- Everything in Standard
- Dedicated Senior HR Advisor
- 10 hrs Employment Law Advice/yr
Elite
- Everything in Premium
- Unlimited Employment Law Advice
- $2,000 learning credit
Companies join Catapult, not individuals; there is no per-seat pricing. See the full plan comparison →
What members say
Real member outcomes
“Catapult’s team knew exactly how to respond, from the moment inspectors walked in to the final settlement.”
Catapult HR Client · Manufacturing, OSHA compliance“The investigation was thorough, confidential, and completely documented. We were protected regardless of outcome.”
Catapult HR Client · Workplace investigation“Catapult overhauled our FMLA administration from scratch. Proper documentation ended the pattern of abuse almost immediately.”
Catapult HR Client · FMLA managementNot a member yet
How to get your team on the Helpline
Pick a plan. Standard, Premium, or Elite, all three include the HR Advice Helpline.
Sign up as an organization. Membership covers your company, not a single seat.
Call your Helpline the same day. No onboarding delay for the Helpline itself.
FAQ
Questions we hear most
How do I speak to HR about a problem?
What can HR help me with?
Is HR help for small businesses too?
Is the HR hotline for employees or for the employer?
Is there a ChatGPT for HR?
What are HR trigger words?
The next HR question does not wait. Neither should you.
Every plan includes the HR Advice Helpline, with after-hours support for emergencies. Pick the one that fits your team.