Performance Management Fundamentals

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Course Details

The practical moves that turn performance management from an annual event into everyday practice.

The course covers diagnosing what is really behind a performance gap, setting expectations an employee knows how to meet, and documentation that holds up when it counts. It also draws the line between a situation a manager can coach through and one that needs Catapult Employment Law Advice. 

Who should attend:

Managers and HR generalists responsible for setting expectations, giving feedback, and documenting performance.

Participants leave ready to: 

• Diagnose which barrier (Will, Skill, or Conditions) is driving a performance gap before recommending any intervention 
• Formulate a four-component performance expectation the employee would know how to meet 
• Construct a four-part check-in script the manager can carry into the room 
• Evaluate performance documentation against the six-element framework and identify what to send back 
• Apply the three-check review to AI-drafted documentation before it goes in the file 
• Distinguish a performance situation that needs Employment Law Advice from one the manager can handle with HR coaching 

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Join professionals across the Carolinas who trust Catapult for professional development.

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