How can managers ensure that employees are consistently engaged and productive? In this module, participants will learn about strategies to improve engagement, communication, and relationships. The...
OneNote is a digital note-taking app that provides a single place for keeping all of your notes, research, plans, and information — everything you need to remember and manage in one place. In this ...
Microsoft Project assists in developing plans, assigning resources to tasks, tracking progress, managing budgets, and analyzing workloads. This course teaches the basic commands and features of Mic...
A pragmatic guide to handling employee relations concerns with fairness and a defensible record. The course covers sorting a situation into coaching, corrective action, or investigation, writing do...
Building on the skills and concepts taught in Outlook I, participants will learn how to customize Outlook, use Quick Steps, create Folder pane shortcuts, share calendars, customize their messages a...
Building on the skills and concepts taught in Outlook I, participants will learn how to customize Outlook, use Quick Steps, create Folder pane shortcuts, share calendars, customize their messages a...
Gain practical tools to handle conflict with clarity, confidence, and collaboration. In this 3-hour course, you will acquire essential skills for managing workplace conflict, dealing with difficult...
Participants will learn about how to use effective feedback to improve productivity, performance, and working relationships. The module begins with defining feedback and its role in effective manag...
Administering FMLA takes time and effort; but getting it right can save you legal headaches and fees. This course discusses the foundation for FMLA, and also takes a deep dive into what it means fo...
Coaching is all about partnering in a thought provoking and creative process that allows an employee to maximize their personal and professional potential. In this module, participants will learn h...
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