A pragmatic guide to handling employee relations concerns with fairness and a defensible record. The course covers sorting a situation into coaching, corrective action, or investigation, writing do...
This course covers advanced skills and concepts needed to use Microsoft Word productively and efficiently. Participants will learn how to perform a mail merge, insert SmartArt diagrams, work with s...
This course covers advanced skills and concepts needed to use Microsoft Word productively and efficiently. Participants will learn how to perform a mail merge, insert SmartArt diagrams, work with s...
Because Team Leaders do not typically have the power of authority, they must learn specialized skills in communication, coaching, problem-solving, and motivation to achieve maximum performance. To ...
Effective communication is the cornerstone of successful leadership and collaboration. This 3-hour interactive course empowers managers and professionals to master essential communication skills th...
Critical thinking and solving complex problems can be a daily part of a manager’s job. In this module, participants will learn the different types of problems and their features. They will learn ho...
How to turn the HR data an organization already has into decisions, without an analytics team. The course covers picking the right metrics for the business question, building a single-page people d...
This course will familiarize learners with Excel, helping them to create, enter, and edit text, values, and formulas, save workbooks, and move and copy data and formulas. They will work with ranges...
This course will familiarize learners with Excel, helping them to create, enter, and edit text, values, and formulas, save workbooks, and move and copy data and formulas. They will work with ranges...
Six modules. Everything a new supervisor needs to lead well. Supervision covers a lot of ground — and most of it gets learned on the job. The Fundamentals of Supervision Certificate is for new supe...
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