Building on the skills and concepts taught in Outlook I, participants will learn how to customize Outlook, use Quick Steps, create Folder pane shortcuts, share calendars, customize their messages a...
HR must create and demonstrate value as organizations operate in challenging times. To be successful, HR professionals need to position themselves as business partners by building relationships wit...
Gain practical tools to handle conflict with clarity, confidence, and collaboration. In this 3-hour course, you will acquire essential skills for managing workplace conflict, dealing with difficult...
Administering FMLA takes time and effort; but getting it right can save you legal headaches and fees. This course discusses the foundation for FMLA, and also takes a deep dive into what it means fo...
Participants will learn about how to use effective feedback to improve productivity, performance, and working relationships. The module begins with defining feedback and its role in effective manag...
Six modules. Everything a new supervisor needs to lead well. Supervision covers a lot of ground — and most of it gets learned on the job. The Fundamentals of Supervision Certificate is for new supe...
Coaching is all about partnering in a thought provoking and creative process that allows an employee to maximize their personal and professional potential. In this module, participants will learn h...
This course will teach learners how to work with large worksheets in Microsoft Excel and efficiently use multiple worksheets and workbooks. It will show how to link information from different works...
This course will teach learners how to work with large worksheets in Microsoft Excel and efficiently use multiple worksheets and workbooks. It will show how to link information from different works...
Creating and delivering effective presentations is an essential skill for managers - they are often in a position to present information that is educational, persuasive, or motivational. They need ...
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