Dealing with Difficult People
Wondering how to handle a disengaged colleague or a tense meeting dynamic? You'll explore these real-world challenges and learn how your own mindset and communication choices can influence outcome
Wondering how to handle a disengaged colleague or a tense meeting dynamic? You'll explore these real-world challenges and learn how your own mindset and communication choices can influence outcome
Prerequisites : You should be comfortable in the Word environment. We ask that you have also successfully completed Word I or used the software for over six months.
Prerequisites : You should be comfortable in the Word environment. We ask that you have also successfully completed Word I or used the software for over six months.
This half-day course introduces the fundamentals of influencing without authority. Participants will learn how to influence others and efficiently achieve their goals.
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