Dealing with Difficult People

Wondering how to handle a disengaged colleague or a tense meeting dynamic? You'll explore these real-world challenges and learn how your own mindset and communication choices can influence outcome

MS Word Level 2

Prerequisites : You should be comfortable in the Word environment. We ask that you have also successfully completed Word I or used the software for over six months.

MS Word Level 2

Prerequisites : You should be comfortable in the Word environment. We ask that you have also successfully completed Word I or used the software for over six months.

Influencing From Any Seat

This half-day course introduces the fundamentals of influencing without authority. Participants will learn how to influence others and efficiently achieve their goals.