Gain practical tools to handle conflict with clarity, confidence, and collaboration. In this 3-hour course, you will acquire essential skills for managing workplace conflict, dealing with difficult...
Participants will learn about how to use effective feedback to improve productivity, performance, and working relationships. The module begins with defining feedback and its role in effective manag...
Administering FMLA takes time and effort; but getting it right can save you legal headaches and fees. This course discusses the foundation for FMLA, and also takes a deep dive into what it means fo...
Six modules. Everything a new supervisor needs to lead well. Supervision covers a lot of ground — and most of it gets learned on the job. The Fundamentals of Supervision Certificate is for new supe...
Coaching is all about partnering in a thought provoking and creative process that allows an employee to maximize their personal and professional potential. In this module, participants will learn h...
This course will teach learners how to work with large worksheets in Microsoft Excel and efficiently use multiple worksheets and workbooks. It will show how to link information from different works...
This course will teach learners how to work with large worksheets in Microsoft Excel and efficiently use multiple worksheets and workbooks. It will show how to link information from different works...
Creating and delivering effective presentations is an essential skill for managers - they are often in a position to present information that is educational, persuasive, or motivational. They need ...
What if we each looked at life’s problems as opportunities, and took ownership for how we show up each day? This is what becoming a Totally Responsible Person is all about. Totally Responsible Pers...
How can managers consistently hire outstanding employees? In this module, managers learn how to establish success criteria for a position, and then proceed through an effective interview process. T...
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