Events

Management is all about building effective relationships - with employees, lateral managers, senior management, and key customers and stakeholders. Great leaders understand the subtle nuances of wh...

Six modules. Everything a new supervisor needs to lead well. Supervision covers a lot of ground — and most of it gets learned on the job. The Fundamentals of Supervision Certificate is for new supe...

The most effective managers understand the big picture - they seek to understand the perspectives of key stakeholders, they acknowledge and uphold business processes, and they appreciate the skills...

Managers face difficult conversations on a regular basis - layoffs, termination, personal situations, poor job performance, admitting to big mistakes, investigating misconduct, reporting a grievanc...

Managers often face stress and pressure from employees, senior management, lateral workers, and customers. Additionally, they often have personal responsibilities - family, friends, and home commit...

Without effective leaders, no amount of money, resources, or talent will ever achieve sustainable success for any organization. Being an effective leader is incredibly challenging but can also be v...