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In this course, participants get a deep-dive into the human side of the workplace - learning how to communicate and collaborate with individuals from many backgrounds and at all levels of the organiza

Prerequisites: The course requires that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows

Note: This course will be taught using the windows operating system environment

Learning Objectives At the end of this course participants will be able to:

Learning Objectives Participants will be able to:

Module 1: What Customers Want (70 Minutes)

Prerequisites: The course requires that you have successfully completed Excel I and II (or had more than six months using the software and are familiar with the concepts presented in Excel I and II).

Prerequisites: The course requires that you have successfully completed Excel I and II (or had more than six months using the software and are familiar with the concepts presented in Excel I and II).