Microsoft Project assists in developing plans, assigning resources to tasks, tracking progress, managing budgets, and analyzing workloads. This course teaches the basic commands and features of Mic...
A pragmatic guide to handling employee relations concerns with fairness and a defensible record. The course covers sorting a situation into coaching, corrective action, or investigation, writing do...
Building on the skills and concepts taught in Outlook I, participants will learn how to customize Outlook, use Quick Steps, create Folder pane shortcuts, share calendars, customize their messages a...
Building on the skills and concepts taught in Outlook I, participants will learn how to customize Outlook, use Quick Steps, create Folder pane shortcuts, share calendars, customize their messages a...
HR must create and demonstrate value as organizations operate in challenging times. To be successful, HR professionals need to position themselves as business partners by building relationships wit...
Gain practical tools to handle conflict with clarity, confidence, and collaboration. In this 3-hour course, you will acquire essential skills for managing workplace conflict, dealing with difficult...
Participants will learn about how to use effective feedback to improve productivity, performance, and working relationships. The module begins with defining feedback and its role in effective manag...
Administering FMLA takes time and effort; but getting it right can save you legal headaches and fees. This course discusses the foundation for FMLA, and also takes a deep dive into what it means fo...
Six modules. Everything a new supervisor needs to lead well. Supervision covers a lot of ground — and most of it gets learned on the job. The Fundamentals of Supervision Certificate is for new supe...
Coaching is all about partnering in a thought provoking and creative process that allows an employee to maximize their personal and professional potential. In this module, participants will learn h...
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