Customer Service Excellence
Module 1: What Customers Want (70 Minutes)
10 events found.
Events
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MS PowerPoint Level 2
Prerequisites : Familiarity with PowerPoint. It is suggested that you attend PowerPoint 1.
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MS PowerPoint Level 2
Prerequisites : Familiarity with PowerPoint. It is suggested that you attend PowerPoint 1.
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Advanced Management I: Relational Leader Certificate Program
In this course, participants get a deep-dive into the human side of the workplace - learning how to communicate and collaborate with individuals from many backgrounds and at all levels of the organiza
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Mastering Communication Skills
This 3-hour interactive course empowers managers and professionals to master essential communication skills that drive clarity, connection and confidence in the workplace. Participants will explore th
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Pulling Data using Excel VLOOKUPs and More
Prerequisites : The student must be a current Excel user and have taken at least Excel I and II or have equivalent experience.
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Pulling Data using Excel VLOOKUPs and More
Prerequisites : The student must be a current Excel user and have taken at least Excel I and II or have equivalent experience.
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Presentation Skills
The session is designed to walk through the presentation process from learning about your audience, creating the narrative you want to get across by using the presentation framework, the dos and don’t
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MS Excel Level 1
Prerequisites: The course requires that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows
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MS Excel Level 1
Prerequisites: The course requires that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows