Events

Management is all about building effective relationships - with employees, lateral managers, senior management, and key customers and stakeholders. Great leaders understand the subtle nuances of wh...

Six modules. Everything a new supervisor needs to lead well. Supervision covers a lot of ground — and most of it gets learned on the job. The Fundamentals of Supervision Certificate is for new supe...

Six modules. Everything a new supervisor needs to lead well. Supervision covers a lot of ground — and most of it gets learned on the job. The Fundamentals of Supervision Certificate is for new supe...

Creating and delivering effective presentations is an essential skill for managers - they are often in a position to present information that is educational, persuasive, or motivational. They need ...

The most effective managers understand the big picture - they seek to understand the perspectives of key stakeholders, they acknowledge and uphold business processes, and they appreciate the skills...

How can managers consistently hire outstanding employees? In this module, managers learn how to establish success criteria for a position, and then proceed through an effective interview process. T...

Managers face difficult conversations on a regular basis - layoffs, termination, personal situations, poor job performance, admitting to big mistakes, investigating misconduct, reporting a grievanc...