Events

Management is all about building effective relationships - with employees, lateral managers, senior management, and key customers and stakeholders. Great leaders understand the subtle nuances of wh...

Participants will learn about how to use effective feedback to improve productivity, performance, and working relationships. The module begins with defining feedback and its role in effective manag...

Coaching is all about partnering in a thought provoking and creative process that allows an employee to maximize their personal and professional potential. In this module, participants will learn h...

Managers face difficult conversations on a regular basis - layoffs, termination, personal situations, poor job performance, admitting to big mistakes, investigating misconduct, reporting a grievanc...

Managers often face stress and pressure from employees, senior management, lateral workers, and customers. Additionally, they often have personal responsibilities - family, friends, and home commit...

Six modules. Everything a new supervisor needs to lead well. Supervision covers a lot of ground — and most of it gets learned on the job. The Fundamentals of Supervision Certificate is for new supe...