Built for multi-unit franchise operators

Franchise HR Solutions

HR support for franchise owners running one location or many, covering consistent policies, wage and hour compliance, hiring, and employee relations so every unit follows the same rules.

  • Serving all 50 states
  • Certified HR practitioners
  • Since 1958
Smiling franchise owner in a navy polo shirt standing beside a young employee in a black apron
Franchises HR Challenges

HR Challenges Unique to Your Industry

  • 1Keeping HR policies consistent across independently owned franchise units
  • 2Joint employer questions between franchisor brand standards and your own HR decisions
  • 3Wage and hour rules for tipped workers, part-time staff, and manager overtime exemptions
  • 4High turnover and constant hiring in frontline roles
  • 5Tracking benefits eligibility for variable-hour employees across units
  • 6Discipline and terminations handled by unit managers without HR support
  • 7Keeping training and documentation current at every location
Catapult Solutions

How Catapult HR Helps

  • Unlimited HR advisory helpline for owners and unit managers
  • Employee handbooks and policies you can apply at every location
  • HR compliance audits covering wage and hour, recordkeeping, and postings
  • Background screening and I-9/E-Verify support for high-volume hiring
  • Harassment prevention and manager training for frontline teams
  • Workplace investigations support and guidance on discipline and terminations
  • Unemployment claims management and compensation benchmarking
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By the numbers

Why franchise HR needs a specialist

9.6M
Workers employed by US franchise establishments in 2017
$42.7M
Back wages DOL recovered for 30,029 food services workers in FY2025
5.5%
Average monthly job separations rate in accommodation and food services in 2025, vs 3.6% for all private industry
What members say

“Catapult has the answer to everything HR. They were very helpful to us for an issue we needed an answer to quickly. Our members use them as well and have had their issues resolved.”

Marian, NCAEC, Trustpilot review, April 2026

HR Support Built for Franchise Operators

Catapult HR practitioners help franchise owners keep policies, pay practices and manager decisions consistent at every location.