Managing Up, Down, & Across the Organization
- Live virtual
- Half day
- 2.75 HRCI and 2.75 SHRM PDC credits
Live virtual · Half day · 2.75 HRCI and 2.75 SHRM PDC credits
Managers sit in the middle of everything. This module covers influencing people you do not manage, building a working relationship with your own boss, and coping when that relationship is difficult.
Upcoming sessions
Pick a date and register
Delivered live virtual and on request. New public dates are added throughout the year.
Request this training →What you will learn
Skills you will walk away with
- Map the lines of communication a manager actually depends on
- Influence peers and senior leaders without managerial authority
- Build a productive working relationship with your boss
- Handle a difficult boss without damaging your standing
About this course
What this course covers
Managers are in the middle of everything — they need good relationships with senior management, with lateral managers, and with the managers they supervise. Participants consider all of the important lines of communication for a manager, discuss strategies for influencing others outside their managerial authority, and learn approaches for building a good relationship with their boss as well as coping with a difficult one.
Part of the Advanced Management II: The Multidimensional Leader (TML). Take it on its own or as part of the series.
Who should attend
Who this course is for
- New and experienced managers
- First-line, middle and senior managers
- Anyone who has to get things done through people they do not manage
Your facilitator
Who teaches this course
Melani Winter
Learning On Demand Consultant
Melani Winter is an innovative, results-driven professional with a strong background in curriculum design, program development, and training assessment. Based in Raleigh, NC, Melani holds a Master’s in Curriculum and Instruction from the University of Wisconsin-Madison and a Bachelor’s in History from Cornerstone University. She has excelled as a Program Specialist for the North Carolina State Board of Elections and as a Training Specialist for the Wake County Board of Elections, where she developed engaging, learner-centered training programs and facilitated effective communication across diverse audiences.
Good to know
Course questions
Live online with an instructor, as a half-day module.
No. It stands on its own, and also counts toward Advanced Management II.
Yes — 2.75 HRCI and 2.75 SHRM PDC credits.
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Live online, open to your whole team. Or bring it in-house with private delivery.