Manager Development

Managing Problem Performance

  • Live virtual or in person
  • 3 hours
  • HRCI & SHRM credit

Live virtual or in person · 3 hours · HRCI & SHRM credit

Shamyra EvansElaine Durrman
Your facilitatorsShamyra Evans and Elaine Durrman

Managers will learn about the performance management cycle, including planning,monitoring, developing, measuring and revising. Then they will learn about causes of poor performance and strategies for dealing with common performance problems.

$339 per seatNext session Apr 27, 2027
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Upcoming sessions

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Apr27
Tuesday, April 27, 2027
Virtual
9:00 AM ET
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Oct20
Wednesday, October 20, 2027
Charlotte
9:00 AM ET
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About this course

What this course covers

Managers will learn about the performance management cycle, including planning,monitoring, developing, measuring and revising. Then they will learn about causes of poor performance and strategies for dealing with common performance problems. Finally, managers will learn how to create and implement a performance improvement plan.

Who should attend. All managers: new/experienced and first-line/middle/senior This course is part of Advanced Management II: The Multidimensional Leader (TML) .

This course is part of Advanced Management II: The Multidimensional Leader (TML).

Reviewed by Stephanie Dillon, Lead Senior HR Advisor, and Cindy Satter, Senior HR Advisor, SHRM-SCP, PHR. See Catapult HR Advisors.

FormatLive virtual or in person
LocationVirtual, or Charlotte Learning Center
Managing Problem Performance training session

Your facilitators

Who teaches this course

Shamyra Evans, Facilitator at Catapult

Shamyra Evans

Learning On Demand Consultant

Leads the April 27, 2027 live virtual session

Shamyra Evans, a Charlotte, NC native, brings 15+ years of corporate sales, wellness, and learning and development leadership experience, specializing in designing and facilitating interactive training experiences that equip leaders and teams with practical tools to communicate with clarity, replace reactivity with responsiveness, and sustain healthy performance without burnout. Equal parts strategist and guide, she translates complex ideas into clear, actionable learning that is easy to put into immediate practice.

Elaine Durrman, Facilitator at Catapult

Elaine Durrman

Learning On Demand Consultant

Leads the October 20, 2027 Charlotte session

Elaine Durrman is a six-time award winning, multi-talented senior level Human Resources people leader and efficiency expert with over 25 years of experience in Human Resources, specializing in leadership development and change management. She enjoys an excellent reputation for developing and implementing new, creative initiatives and innovative programs designed to maximize employee productivity and overall organization effectiveness. She is a Lean Six Sigma Black Belt and Senior Project Manager.

See the full team of Catapult HR Advisors.

Good to know

Course questions

It is delivered live online with an instructor, so your team can join from anywhere. Each session runs 3 hours.

All managers: new/experienced and first-line/middle/senior This course is part of Advanced Management II: The Multidimensional Leader (TML) .

A single seat is $339 for non-members and $269 for members. It is also included with a Class Pass.

Next: Apr 27, 2027 · 2 upcoming dates. Pick a date from the list above to register.

Yes. Private delivery is available for your organization, scheduled around your calendar, live online or on site.

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