Performance Management Fundamentals
- Live virtual
- 3 hours
- HRCI 2.5 · SHRM 2.5 PDC credits
Live virtual · 3 hours · HRCI 2.5 · SHRM 2.5 PDC credits
The practical moves that turn performance management from an annual event into everyday practice.
One of 5 required courses in the HR Core Certificate. Buy it on its own, or register for the full certificate series to take all 5 together at a lower price.
Upcoming sessions
Pick a date and register
What you’ll learn
Participants leave ready to
- Diagnose which barrier (Will, Skill, or Conditions) is driving a performance gap before recommending any intervention
- Formulate a four-component performance expectation the employee would know how to meet
- Construct a four-part check-in script the manager can carry into the room
- Evaluate performance documentation against the six-element framework and identify what to send back
- Apply the three-check review to AI-drafted documentation before it goes in the file
- Distinguish a performance situation that needs Employment Law Advice from one the manager can handle with HR coaching
About this course
What this course covers
The course covers diagnosing what is really behind a performance gap, setting expectations an employee knows how to meet, and documentation that holds up when it counts. It also draws the line between a situation a manager can coach through and one that needs Catapult Employment Law Advice.
Who should attend. Managers and HR generalists responsible for setting expectations, giving feedback, and documenting performance.

Your facilitators
Who teaches this course

Elaine Durrman
Learning On Demand Consultant
Elaine Durrman is a six-time award winning, multi-talented senior level Human Resources people leader and efficiency expert with over 25 years of experience in Human Resources, specializing in leadership development and change management. She enjoys an excellent reputation for developing and implementing new, creative initiatives and innovative programs designed to maximize employee productivity and overall organization effectiveness. She is a Lean Six Sigma Black Belt and Senior Project Manager.

Cindy Satter
Senior HR Advisor
Cindy is a Senior HR Advisor at Catapult, advising member employers on workplace law, wage and hour, FMLA and ADA, performance management, total rewards, employee relations, and the employee life cycle. Her industry experience spans professional services, commercial real estate, finance, healthcare, hospitality, and consulting.
See the full team of Catapult HR Advisors.
Good to know
Course questions
It is delivered live online. The session runs 3 hours.
A single seat is $390 for non-members and $309 for members. It is also included with a Class Pass.
Next: Nov 12 · 4 upcoming dates. Pick a date from the list above to register.
Yes. Private delivery is available for your organization, scheduled around your calendar, live online or on site.
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View course →Register for Performance Management Fundamentals today
Live online, open to your whole team. Or bring it in-house with private delivery.
