Navigating Performance Management Conversations
- Live virtual
- 3 hours
- Instructor-led
Live virtual · 3 hours · Instructor-led
A repeatable model for setting clear expectations, giving timely feedback and holding performance conversations with confidence.
Upcoming sessions
Pick a date and register
What you’ll learn
Participants leave ready to
- Use a two-way communication loop and feedback fundamentals to address issues early and clearly
- Identify when to start a performance conversation and follow a clear 3-stage process
- Document key conversations correctly, understand when to use forms and processes, and know when to involve HR
About this course
What this course covers
Performance management conversations are one of the most underused levers a manager has for building trust, preventing surprises, and driving results. When leaders set clear expectations, deliver timely feedback, and follow a consistent conversation process, employees know where they stand and problems get addressed while they are still small. This training gives you a repeatable model and practical tools, so performance conversations become a routine leadership habit rather than a dreaded, occasional event.
Who should attend. Managers, supervisors, and leaders who want to build a consistent, confident approach to performance conversations with their teams.
Your facilitators
Who teaches this course
Elaine Durrman
Learning On Demand Consultant
Elaine Durrman is a six-time award winning, multi-talented senior level Human Resources people leader and efficiency expert with over 25 years of experience in Human Resources, specializing in leadership development and change management. She enjoys an excellent reputation for developing and implementing new, creative initiatives and innovative programs designed to maximize employee productivity and overall organization effectiveness. She is a Lean Six Sigma Black Belt and Senior Project Manager.
Shamyra Evans
Learning On Demand Consultant
Shamyra Evans, a Charlotte, NC native, brings 15+ years of corporate sales, wellness, and learning and development leadership experience, specializing in designing and facilitating interactive training experiences that equip leaders and teams with practical tools to communicate with clarity, replace reactivity with responsiveness, and sustain healthy performance without burnout. Equal parts strategist and guide, she translates complex ideas into clear, actionable learning that is easy to put into immediate practice.
Ashley Wood
Learning On Demand Consultant
Ashley is an accomplished business and people leader with more than 20 years of experience driving organizational success through strategic insight and a deep understanding of human behavior in the workplace. Throughout her career, Ashley has held executive, operations, and human resources leadership roles across a wide range of industries, including healthcare, technology, hospitality, education, retail, and manufacturing. She holds a Bachelor of Arts in Psychology and a Master of Business Administration with a concentration in Human Resource Management, and is a certified Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), Certified Executive Coach (CEC), and Certified Change Manager (CCM). Since joining Catapult in 2020, Ashley has served as both an advisor and, more recently, a contract facilitator and content creator.
See the full team of Catapult HR Advisors.
Good to know
Course questions
It is delivered live online. The session runs 3 hours.
A single seat is $339 for non-members and $269 for members. It is also included with a Class Pass.
Next: Dec 9 · 3 upcoming dates. Pick a date from the list above to register.
Yes. Private delivery is available for your organization, scheduled around your calendar, live online or on site.
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