HR training course
Dealing with Difficult People
Wondering how to handle a disengaged colleague or a tense meeting dynamic?
Upcoming sessions
Pick a date and register
What you will learn
Skills you will walk away with
- Identify the symptoms of contentious relationship
- List the characteristics of difficult people
- Recognize how their actions and attitudes affect others
- Use effective techniques for building positive relationships
About this course
What this course covers
Wondering how to handle a disengaged colleague or a tense meeting dynamic? You ll explore these real-world challenges and learn how your own mindset and communication choices can influence outcomes for the better.
Reviewed by Breni Malpass, Senior HR Advisor, and Stephanie Dillon, Lead Senior HR Advisor. See Catapult HR Advisors.

Good to know
Course questions
It is delivered live online with an instructor, so your team can join from anywhere. Each session runs 3 hours.
Managers, supervisors, team leaders, and individual contributor.
A single seat is $249 for members and $289 for non-members. It is also included with a Class Pass.
Next: Oct 2 · 1 upcoming date. Pick a date from the list above to register.
Yes. Private delivery is available for your organization, scheduled around your calendar, live online or on site.
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Learn more →Delivered live online nationwide, with in-person seats in Charlotte and Raleigh. Explore training by state: North Carolina · Iowa · Montana · Pennsylvania · Wisconsin · Florida
Register for Dealing with Difficult People today
Live online, open to your whole team. Or bring it in-house with private delivery.
