Employee Relations & Triage
- Live virtual
- 3 hours
- HRCI 2.5 · SHRM 2.5 PDC credits
Live virtual · 3 hours · HRCI 2.5 · SHRM 2.5 PDC credits
A pragmatic guide to handling employee relations concerns with fairness and a defensible record.
One of 5 required courses in the Strategic HR Certificate. Buy it on its own, or register for the full certificate series to take all 5 together at a lower price.
Upcoming sessions
Pick a date and register
What you’ll learn
Participants leave ready to
- Sort an ER situation into coaching, corrective action, or investigation
- Write documentation that reads neutrally and holds up as evidence
- Draft a PIP that gives the employee a path forward and a defensible record
- Compare conflicting accounts and reach a defensible credibility determination
- Evaluate when a situation calls for legal counsel or a Catapult Advisor
About this course
What this course covers
The course covers sorting a situation into coaching, corrective action, or investigation, writing documentation that holds up later, and running a basic internal investigation. It also draws the line for when a situation calls for a Catapult HR Advisor.
Who should attend. HR practitioners and managers who handle employee concerns and want a fair, defensible way to sort, document, and investigate them.
Your facilitators
Who teaches this course
Stephanie Dillon
Lead Senior HR Advisor
Stephanie is a Lead Senior HR Advisor at Catapult, advising member employers on employee relations, HR compliance, performance management, workplace investigations, FMLA and ADA, OSHA, workers’ compensation, wage and hour, EEO and discrimination, immigration, and the NLRA. She works across a broad range of industries.
Linda Hunter
Senior HR Advisor
Linda is a Senior HR Advisor at Catapult, where she advises member employers on employee relations, benefits administration, compensation and payroll, leave of absence, performance management, and recruiting and onboarding. Her industry experience spans banking, hospitality and food service, and call centers.
See the full team of Catapult HR Advisors.
Good to know
Course questions
It is delivered live online. The session runs 3 hours.
A single seat is $390 for non-members and $309 for members. It is also included with a Class Pass.
Next: Dec 3 · 4 upcoming dates. Pick a date from the list above to register.
Yes. Private delivery is available for your organization, scheduled around your calendar, live online or on site.
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View course →Register for Employee Relations & Triage today
Live online, open to your whole team. Or bring it in-house with private delivery.