HR training course
Fundamentals of Supervision Certificate Program
Six modules covering everything a new supervisor needs to lead well.
Upcoming sessions
Pick a date and register
What you will learn
Skills you will walk away with
- Set expectations with a new employee and spell out exactly what success looks like
- Sit down with an employee and give feedback tied to a specific moment
- Work through a team problem and land on the root cause
- Create the conditions where each team member’s motivation can take hold
- Walk an employee through a performance conversation with a clear plan
- Hand off a piece of work with clear parameters and full ownership
About this course
What this course covers
Six modules. Everything a new supervisor needs to lead well.
Supervision covers a lot of ground, and most of it gets learned on the job. The Fundamentals of Supervision Certificate is for new supervisors and those ready to formalize what experience has taught them. From setting expectations and delivering feedback to motivating a team, managing performance, and delegating work effectively, the full scope of first-line leadership is covered. They'll head back to work with a practical framework and tools they can put to use immediately.
Course content from the Catapult 2026 catalog. See Catapult HR Advisors.
Program structure
Six modules
- Effective Supervision. Establishes the supervisory role, key leadership styles and power types, and how the balance between tasks and people shapes team performance.
- Communicating Effectively. Builds core supervisor communication skills, including active listening, channel selection, coaching, feedback, and leading productive team meetings.
- Problem Solving. Introduces a five-step problem-solving process, key analysis tools, and practical decision-making strategies.
- Motivating Your Employees. Translates major motivation theories into simple strategies to create environments where team members find their own drive.
- Managing Performance. Walks through the full performance cycle: setting SMART goals, conducting evaluations, handling tough conversations, and documenting outcomes.
- Delegating the Work. Builds time-management and delegation skills, using the Eisenhower Matrix and a step-by-step process to hand off work.
Your facilitators
Who teaches this course
Lori Bruhns
Facilitator
Andrea Miele
Facilitator
Aimee Altomare
Facilitator
See the full team of Catapult HR Advisors.
Good to know
Course questions
Three days, 18 hours of instruction in total, delivered across six modules.
New supervisors, and experienced supervisors who want to formalize what the job has taught them.
Both. Sessions run in person at the Charlotte and Raleigh learning centers and live virtual, so pick the date that suits.
Yes. Private delivery is available for your organization, scheduled around your calendar.
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In person in Charlotte and Raleigh, or live online. Or bring it in-house with private delivery.