Certificate program

Advanced Management I: Relational Leader Certificate Program

  • Live virtual or in person
  • HRCI & SHRM credit
  • Instructor-led

Live virtual or in person · HRCI & SHRM credit · Instructor-led

Ann Verdine-JonesAshley Wood
Your facilitatorsAnn Verdine-Jones and Ashley Wood

In this course, participants get a deep dive into the human side of the workplace, learning how to communicate and collaborate with individuals from many backgrounds and at all levels of the organization.

$959 per seatNext session Mar 4, 2027
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Upcoming sessions

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Mar4
Thursday, March 4, 2027 to Thursday, March 18, 2027
Virtual
9:00 AM ET
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May20
Thursday, May 20, 2027 to Thursday, June 3, 2027
Charlotte
9:00 AM ET
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Sep1
Wednesday, September 1, 2027 to Wednesday, September 15, 2027
Raleigh
9:00 AM ET
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Courses in this program

6 courses in this program

Take the full program, or register for any of these courses on its own.

1Building Belonging at WorkNext: Mar 4, 2027 · 3 upcoming dates · $339 non-member · $269 member

Participants will examine issues related to inclusion and discuss strategies for fostering a welcoming workplace, current trends, and the advantages of having a varied and inclusive work environment.

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2Engagement & ProductivityNew dates coming soon · $339 non-member · $269 member

How can managers ensure that employees are consistently engaged and productive? In this module, participants will learn about strategies to improve engagement, communication, and relationships.

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3Using Feedback EffectivelyNext: Mar 11, 2027 · 3 upcoming dates · $339 non-member · $269 member

Participants will learn about how to use effective feedback to improve productivity, performance, and working relationships.

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4Coaching for GrowthNext: Nov 17 · 4 upcoming dates · $339 non-member · $269 member

Coaching is all about partnering in a thought provoking and creative process that allows an employee to maximize their personal and professional potential.

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5Navigating Difficult ConversationsNext: Nov 17 · 4 upcoming dates · $339 non-member · $269 member

Managers face difficult conversations on a regular basis, layoffs, termination, personal situations, poor job performance, admitting to big mistakes, investigating misconduct, reporting a grievance, etc.

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6Managing Work-Life BalanceNext: Mar 18, 2027 · 3 upcoming dates · $339 non-member · $269 member

Managers often face stress and pressure from employees, senior management, lateral workers, and customers. Additionally, they often have personal responsibilities, family, friends, and home commitments.

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About this course

What this course covers

Management is all about building effective relationships – with employees, lateral managers, senior management, and key customers and stakeholders. Great leaders understand the subtle nuances of when and how to communicate to form relationships built on trust and accountability. They genuinely care about teams and individuals (including themselves!), and they understand how effective relationships benefit the organization as a whole.

In this course, participants get a deep-dive into the human side of the workplace – learning how to communicate and collaborate with individuals from many backgrounds and at all levels of the organization. They learn how to navigate difficult conversations and use empathy while making decisions about the well-being of employees. They consider the many aspects of workplace culture and how it affects the productivity of their team.

Who should attend. All managers: new/experienced and first-line/middle/senior.

Reviewed by Karol Dixon, Senior HR Advisor, and Breni Malpass, Senior HR Advisor. See Catapult HR Advisors.

FormatLive virtual or in person
LocationVirtual, or Charlotte and Raleigh Learning Centers
Advanced Management I: Relational Leader Certificate Program training session

Your facilitators

Who teaches this course

Ann Verdine-Jones, Facilitator at Catapult

Ann Verdine-Jones

Learning On Demand Consultant

Leads the March 4, 2027 and September 1, 2027 sessions

Ann Verdine-Jones, MBA, is a Human Resource professional with more than 30 years of experience. While Ann has successfully managed all areas of HR, her recent ventures include an adjunct faculty appointment, consulting with organizations nationally on strategic initiatives, leadership coaching and development, and cross-sectional team building. As an experienced curriculum developer, Ann has successfully designed and implemented dynamic educational programs tailored to diverse audiences. Ann has collaborated with stakeholders, subject matter experts, and educators to ensure curricula are relevant, inclusive, and impactful. Her expertise in integral digital learning tools and adapting content for various learning styles has contributed to the success of numerous workshops and training programs. Ann holds a Bachelor’s degree in Organizational Leadership and Management from Regent University and a Master’s in Business Administration from Western Governors University.

Ashley Wood, Facilitator at Catapult

Ashley Wood

Learning On Demand Consultant

Leads the May 20, 2027 Charlotte session

Ashley is an accomplished business and people leader with more than 20 years of experience driving organizational success through strategic insight and a deep understanding of human behavior in the workplace. Throughout her career, Ashley has held executive, operations, and human resources leadership roles across a wide range of industries, including healthcare, technology, hospitality, education, retail, and manufacturing. She holds a Bachelor of Arts in Psychology and a Master of Business Administration with a concentration in Human Resource Management, and is a certified Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), Certified Executive Coach (CEC), and Certified Change Manager (CCM). Since joining Catapult in 2020, Ashley has served as both an advisor and, more recently, a contract facilitator and content creator.

See the full team of Catapult HR Advisors.

Good to know

Course questions

It is delivered live online and in person at the Charlotte and Raleigh Learning Centers.

All managers: new/experienced and first-line/middle/senior.

A single seat is $959 for non-members and $699 for members. It is also included with a Class Pass.

Next: Mar 4, 2027 · 3 upcoming dates. Pick a date from the list above to register.

Yes. Private delivery is available for your organization, scheduled around your calendar, live online or on site.

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Register for Advanced Management I: Relational Leader Certificate Program today

Live online, open to your whole team. Or bring it in-house with private delivery.