Advanced Management I: Relational Leader Certificate Program
- Live virtual or in person
- HRCI & SHRM credit
- Instructor-led
Live virtual or in person · HRCI & SHRM credit · Instructor-led
In this course, participants get a deep dive into the human side of the workplace, learning how to communicate and collaborate with individuals from many backgrounds and at all levels of the organization.
Upcoming sessions
Pick a date and register
About this course
What this course covers
Management is all about building effective relationships – with employees, lateral managers, senior management, and key customers and stakeholders. Great leaders understand the subtle nuances of when and how to communicate to form relationships built on trust and accountability. They genuinely care about teams and individuals (including themselves!), and they understand how effective relationships benefit the organization as a whole.
In this course, participants get a deep-dive into the human side of the workplace – learning how to communicate and collaborate with individuals from many backgrounds and at all levels of the organization. They learn how to navigate difficult conversations and use empathy while making decisions about the well-being of employees. They consider the many aspects of workplace culture and how it affects the productivity of their team.
Who should attend. All managers: new/experienced and first-line/middle/senior.
Reviewed by Karol Dixon, Senior HR Advisor, and Breni Malpass, Senior HR Advisor. See Catapult HR Advisors.

Your facilitators
Who teaches this course

Melani Winter
Learning On Demand Consultant
Melani Winter is an innovative, results-driven professional with a strong background in curriculum design, program development, and training assessment. Based in Raleigh, NC, Melani holds a Master’s in Curriculum and Instruction from the University of Wisconsin-Madison and a Bachelor’s in History from Cornerstone University. She has excelled as a Program Specialist for the North Carolina State Board of Elections and as a Training Specialist for the Wake County Board of Elections, where she developed engaging, learner-centered training programs and facilitated effective communication across diverse audiences.

Elaine Durrman
Learning On Demand Consultant
Elaine Durrman is a six-time award winning, multi-talented senior level Human Resources people leader and efficiency expert with over 25 years of experience in Human Resources, specializing in leadership development and change management. She enjoys an excellent reputation for developing and implementing new, creative initiatives and innovative programs designed to maximize employee productivity and overall organization effectiveness. She is a Lean Six Sigma Black Belt and Senior Project Manager.
See the full team of Catapult HR Advisors.
Good to know
Course questions
It is delivered live online and in person at the Charlotte and Raleigh Learning Centers.
All managers: new/experienced and first-line/middle/senior.
A single seat is $959 for non-members and $699 for members. It is also included with a Class Pass.
Next: Mar 4 · 2 upcoming dates. Pick a date from the list above to register.
Yes. Private delivery is available for your organization, scheduled around your calendar, live online or on site.
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Bring this course to your team on your schedule.
Learn more →Register for Advanced Management I: Relational Leader Certificate Program today
Live online, open to your whole team. Or bring it in-house with private delivery.
