HR training course
MS Outlook Level 2
Advanced Outlook skills including rules and automation, shared calendars, delegation, advanced search, email templates, Quick Steps, and integration with other Microsoft 365 tools.
Upcoming sessions
Pick a date and register
Course outline
Topics covered
- Customizing Outlook
- The Outlook environment
- General options and account settings
- Quick Steps
- The Folder pane and Navigation bar
- Customizing messages
- Message appearance
- Signatures
- Voting buttons
- Out-of-office messages
- Setting rules
- Managing your mailbox
- Archiving and Saving your emails
- Organizing items
- Folders
- Searching
About this course
What this course covers
Building on the skills and concepts taught in Outlook I, participants will learn how to customize Outlook, use Quick Steps, create Folder pane shortcuts, share calendars, customize their messages and signatures, and set up automatic replies. Participants will then learn how to set rules for organizing messages and use advanced techniques for managing and maintaining their mailboxes. Participants will also learn to search, use filters, and apply categories.
Before you attend. : Familiarity with Outlook. Successful completion of Outlook I recommended.

Your facilitator
Who teaches this course

Carolyn Oakes
Facilitator
See the full team of Catapult HR Advisors.
Good to know
Course questions
It is delivered live online and in person at the Charlotte Learning Center. Each session runs 7 hours.
A single seat is $339 for members and $459 for non-members. It is also included with a Class Pass.
Next: Dec 16 · 2 upcoming dates. Pick a date from the list above to register.
Yes. Private delivery is available for your organization, scheduled around your calendar, live online or on site.
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