The Art of Effective Email Communication
- Live virtual
- 3 hours
- HRCI & SHRM credit
Live virtual · 3 hours · HRCI & SHRM credit
Discover tips for writing emails that are easy to read, get straight to the point, and set the right tone. Learn the advantages and disadvantages of the conversation view, if recalling an email is really possible, and more.
Upcoming sessions
Pick a date and register
What you will learn
Skills you will walk away with
- Understand the importance of analyzing your audience
- Utilize the 4 C’s of Writing
- Follow the guidelines for writing emails including legal aspects and company culture
- Understand the importance of a call to action
- Understand Outlook options including the advantages and pitfalls of conversation view, recalling emails, and delaying delivery
About this course
What this course covers
This course is all about boosting your email game. Learn how to write clear, concise emails and hit the mark every time. We'll help you understand your audience, whether it's your boss, a client, or a coworker, so your messages are always on point.
Discover tips for writing emails that are easy to read, get straight to the point, and set the right tone. Learn the advantages and disadvantages of the conversation view, if recalling an email is really possible, and more. Join us to make your emails more effective and ensure your messages are always well-received.
Who should attend. All levels.
Your facilitators
Who teaches this course
Shamyra Evans
Learning On Demand Consultant
Shamyra Evans, a Charlotte, NC native, brings 15+ years of corporate sales, wellness, and learning and development leadership experience, specializing in designing and facilitating interactive training experiences that equip leaders and teams with practical tools to communicate with clarity, replace reactivity with responsiveness, and sustain healthy performance without burnout. Equal parts strategist and guide, she translates complex ideas into clear, actionable learning that is easy to put into immediate practice.
Andrea Miele
Learning On Demand Consultant
Andrea holds a Master’s in Organizational Development and Leadership, with over twenty years of industry experience. As an instructor, she combines expertise and enthusiasm to engage participants and foster growth. Andrea ensures her clients develop the knowledge and skills needed to improve themselves, their teams, and their organizations. Her passion for teaching and continuous learning drives her to inspire others, always prioritizing client success by offering sustainable solutions. Whether teaching, coaching, or consulting, she provides valuable insight through her understanding, intuition, and practical approach. Andrea has worked with various consulting firms, supporting clients from large corporations to small businesses. She stays updated on new trends and applies proven practices in organizational performance, interpersonal skills, management, professional development, team building, and customer service.
Melani Winter
Learning On Demand Consultant
Melani Winter is an innovative, results-driven professional with a strong background in curriculum design, program development, and training assessment. Based in Raleigh, NC, Melani holds a Master’s in Curriculum and Instruction from the University of Wisconsin-Madison and a Bachelor’s in History from Cornerstone University. She has excelled as a Program Specialist for the North Carolina State Board of Elections and as a Training Specialist for the Wake County Board of Elections, where she developed engaging, learner-centered training programs and facilitated effective communication across diverse audiences.
See the full team of Catapult HR Advisors.
Good to know
Course questions
It is delivered live online with an instructor, so your team can join from anywhere. Each session runs 3 hours.
A single seat is $359 for non-members and $299 for members. It is also included with a Class Pass.
Next: Nov 17 · 4 upcoming dates. Pick a date from the list above to register.
Yes. Private delivery is available for your organization, scheduled around your calendar, live online or on site.
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Live online, open to your whole team. Or bring it in-house with private delivery.